Toyota of Braintree

GREAT SERVICE DEPT AND SALES STAFF We use the service department for all of our service. Amanda Fournier is very knowledgeable of the vehicle and what is required to resolve the issue w We use the service department for all of our service. Amanda Fournier is very knowledgeable of the vehicle and what is required to resolve the issue without attempting to sell services not needed at that time. Their prices are very competitive prices to local repair shops. More

Great Customer Service!! Amanda Fournier is the best service advisor I have seen in the twenty plus years of my car dealership service experience. I purchased a Toyota Highlan Amanda Fournier is the best service advisor I have seen in the twenty plus years of my car dealership service experience. I purchased a Toyota Highlander in Toyota of Braintree last April, then I had a car accident back in March this year, I had my car repaired in a Auto Body Shop in Randolph, but they did not repair my car right, so I came to Toyota of Braintree and asked Amanda to take a look at my car and identify what the auto body shop did not repair/replace, Amanda not only helped to identify the problems with my car, she went above and beyond and helped me call and talk to the auto body shop twice to tell them the problems and ask them fix my car right. After the auto body shop refused to respond and yelled and hung up on her, Amanda did not give up on helping me, she called and emailed my insurance company and had the insurance adjuster come to the dealership to re-appraisal my car. Service Advisors like Amanda is the reason I go to Toyota of Braintree. I would definitely recommend Toyota of Braintree every one. More

AWESOME experience!! I had never bought a car EVER from a dealership; I had always bought used. As soon as I walked in, I was greeted with so many smiles and friendly peo I had never bought a car EVER from a dealership; I had always bought used. As soon as I walked in, I was greeted with so many smiles and friendly people! I met with Gerry, my salesman. What a GREAT guy! I found him very personable and knowledgeable. After meeting with him the first time (the end of September) and getting all my options from him, which were ALL very informative, I went home and did my research. As it turned out, I went back and not only spoke to Gerry but Carlos, Eric, Arthur and Kenny. All of which are VERY professional and very knowledgeable. I HIGHLY recommend Toyota in Braintree, especially Gerry. He's just a genuinely warm person and you can't help but love him! Thank you Gerry and all of the Toyota of Braintree staff for making me feel like "queen for a day" and helping me in my first new car experience!! I will DEFINITELY be going back!! More

Amazing Car buying Experience- DavidJ At first I visited another Toyota dealer in North Attleboro, MA but was not impressed with their shady sales gimmicks then I was referred to this deal At first I visited another Toyota dealer in North Attleboro, MA but was not impressed with their shady sales gimmicks then I was referred to this dealership by a friend. I went to their website to search for some vehicles, also went on DealerRater to check their reviews, couldn’t believe how good they were! Anyway, after contacting them thru their website, I received an email later on from Eric Francke, very pleasant not pushy Internet Sales Mgr that kept in contact with me with pleasant emails. Managed to get to the dealership on the weekend, drove 1 hour from Rhode Island and once I met Eric, he introduced me to Henry Mei, great friendly salesperson. Told him our situation, was not sure about buying used or new, looked into a couple of certified Toyota Rav4 then I asked to see the 2016 Rav4, I was specific with color, model, etc.. and decided to go for the new 2016. Henry came up with a price, we negotiated for a better price that we agreed upon on with no hassle from them. Also got a very reasonable trade-in value for a 2012 trade with very high miles due to my traveling job. My wife works at a dealership in RI and we couldn’t believe how smooth everything was going that day. Then we met with Arthur Martel, another great friendly finance manager to check the financing offers, We came to dealership around 4:00pm and walked out by 6:00pm with a great deal overall, price for new vehicle, trade and excellent financing offer waiting for approval. We came back on a Monday night, to sign more documents, all true to their words with all the numbers, very smooth and organized transaction with Arthur Martel, who offered us Gap Insurance at a very competitive price as well, he also introduced us to Carlos Ortega –Sales Manager, he was also extremely nice, welcoming us to the Toyota of Braintree family. Arthur even gave us a small tour of their very nice and clean facility! All I can say is.. They have a new customer for life that will share my extremely satisfying experience with such nice friendly, respectful people at this dealership, these reviews and referrals are all true and word of mouth counts as well.. Thank you to everyone for making this, my best car buying experience! Job well done! More

Good service We searched many dealers finally we met Jose Rosario in Toyota showroom of Braintree. He treated as well and gave some good offers. Last week I bought We searched many dealers finally we met Jose Rosario in Toyota showroom of Braintree. He treated as well and gave some good offers. Last week I bought toyato Camry from there. More

Best experience My experience was by far, the best car shopping experience I've ever had. I met Fred, who was one of the salesman here. He actually listened to what I My experience was by far, the best car shopping experience I've ever had. I met Fred, who was one of the salesman here. He actually listened to what I wanted, came through with that vehicle and kept me posted with every step of the purchasing process. Customer service and satisfaction is what they are about. I'm a happy owner of a new 4 Runner. Ask for Fred he will treat you with respect. More

Smooth, anxiety-free process The dealership is sparkling clean but warm and friendly. Signage is good (the restrooms are easy to find!) Lots of space for showing off the product The dealership is sparkling clean but warm and friendly. Signage is good (the restrooms are easy to find!) Lots of space for showing off the product. Lots of sunshine coming through large windows. Openness, sincerity, candor -- all the things which inspire confidence. Elvis Pires is just right. Calm, attentive, responsive, knowledgeable, patient, a good teacher. He provided just what we needed in information -- and the right car! More

Quick, easy, & friendly service I leased for the first time and Jordan was extremely helpful in explaining the process. I get confident in my decision and I would recommend this deal I leased for the first time and Jordan was extremely helpful in explaining the process. I get confident in my decision and I would recommend this dealership to everyone I know! More

New Avalon Lease This is my second Avalon lease here. I can't say enough about their customer service and their sales staff. I highly recommend this dealership. This is my second Avalon lease here. I can't say enough about their customer service and their sales staff. I highly recommend this dealership. More

Easy Peasy Amanda Fournier is the reason I go to Toyota of Braintree, pleasant, professional, always a great experience. I would recommend Toyota of Braintree fo Amanda Fournier is the reason I go to Toyota of Braintree, pleasant, professional, always a great experience. I would recommend Toyota of Braintree for sure. More