Toyota of Braintree

Top Notch Experience I recently entered into a new new lease for a Toyota Sienna. Jordan Fehringer in Sales was extremely responsive, knowledgeable, helpful, professional I recently entered into a new new lease for a Toyota Sienna. Jordan Fehringer in Sales was extremely responsive, knowledgeable, helpful, professional, and flexible. He was a pleasure to work with, and made the experience very easy and convenient. Ian Merrill (fiance manager) was also very professional, patient and responsive. It was an extremely easy and pleasant experience. The dealership is top notch. Everyone from the receptionist, to service, to top management goes out of their way to be helpful and make you feel valued as a customer. More

Purchased at 2015 Toyota Highlander last May 2015 Fred was very helpful and professional. He made the experience of finding and buying a car to meet my wants and needs fun and exciting all while keepi Fred was very helpful and professional. He made the experience of finding and buying a car to meet my wants and needs fun and exciting all while keeping within my budget. It was very easy and uncomplicated. My husband is going to go and test drive a forerunner in hopes of working out another purchase!! More

Would never go anywhere else for a car! I have leased through Toyota of Braintree and most recently bought a car. I would never go anywhere else! Bob both leased my car and helped me buy, bu I have leased through Toyota of Braintree and most recently bought a car. I would never go anywhere else! Bob both leased my car and helped me buy, but my experience with everyone at the dealership was great. I came back 3-4 times to ask various questions about cars, going on multiple test drives. When Bob was out Joey stepped right in and answered all my questions. Edward was always there to explain the technical side to me and help me understand my options. I even changed my mind a number of times, moving from wanting a used car to a new one, but Bob never made me feel like I was taking too much of his time. The financing team was great and made sure to explain everything to me. Bob sat in my new car for almost a half an hour explaining everything and answering all my questions. He even offered to explain all the technical things to my fiancé when he could come in. I was so ecstatic about my service at Toyota of Braintree that I had to give Bob a big hug when I picked up my new car. Bob is so great at developing relationships with his clients I would never go to anyone else. Bob is my car guy! More

No respect of schedule Always taking long to service my car, last service took one hour and seven min. to start .I was on time for the app. i asked to drop me off they sai Always taking long to service my car, last service took one hour and seven min. to start .I was on time for the app. i asked to drop me off they said it is too far ( 6 Mi away) when i purchased the van it was not far i got a ride to the same distance More

Excellent salesperson Erwin was great to deal with. The purchase was low pressure and more consultative. He didn't push - instead he helped me figure out what I wanted an Erwin was great to deal with. The purchase was low pressure and more consultative. He didn't push - instead he helped me figure out what I wanted and needed and helped me get a fair price. My experience with him was so positive that even though I knew exactly what I wanted I didn't feel the need to shop around. His follow up was also excellent. More

Car purchase Great treatment Was very helpful without Pressuring the buyer Showed us many options We got what we wanted Very happy This is my 3rd car purc Great treatment Was very helpful without Pressuring the buyer Showed us many options We got what we wanted Very happy This is my 3rd car purchase Here I will buy here again More

Excellent Customer Service sets them apart! After visiting two other dealerships, it was no question that I wanted to do business with Erwin Amboy and Toyota of Braintree. My lease from another After visiting two other dealerships, it was no question that I wanted to do business with Erwin Amboy and Toyota of Braintree. My lease from another dealership (different make/model) was due to be turned in, and I was fortunate to have "stopped in" to see what was offered here, and most especially, being connected to Erwin. The people here are of a different caliber, and it did not go unnoticed that they respected me as a customer, valued my business, and gave me a fair deal without heavy pressure "tactics". Thank you, Erwin, for your kindness, professionalism, appreciation of my business, and for making me feel like a valued customer and newest member of the Toyota of Braintree family! Great Customer Service is about building relationships, and Erwin, on all accounts, is wonderful at doing just that. See you soon!! More

Excellent experience!! My entire family goes to Toyota of Braintree for their vehicle needs. I have been going through a major life change and recently reached out to the te My entire family goes to Toyota of Braintree for their vehicle needs. I have been going through a major life change and recently reached out to the team at Toyota for help in finding a car urgently. I ending up leasing a beautiful car from this dealership and had a perfect experience all around. Thank you to all who contributed to bringing some light into my life during a dark time, especially Walace Langame. Every time I see my car, I smile!! More

Best experience I was a nervous wreck with the thought of buying a new car since it had been years since my last purchase. I met with Erwin and immediately he calmed I was a nervous wreck with the thought of buying a new car since it had been years since my last purchase. I met with Erwin and immediately he calmed my nerves with his personality and reassurance that everything will be ok. From the moment I sat down the experience was the best I had ever had. I didn't feel pressured once and everything was explained to me step by step. I love my new car! Thanks Erwin!! More

Excellent Service! I have worked with many dealership in my 20 years of owning many cars over the years and Eduardo at Braintree really top it all. I felt at ease and th I have worked with many dealership in my 20 years of owning many cars over the years and Eduardo at Braintree really top it all. I felt at ease and the payments were fair and reasonable. I would recommend Eduardo to anyone who is looking for a good deal. More