Toyota of Braintree

The service department is top-notch! The service department at Toyota Braintree is top-notch! My 2008 Rav4 had a steering wheel spiral cable recall repair at the end of 2014. The repai The service department at Toyota Braintree is top-notch! My 2008 Rav4 had a steering wheel spiral cable recall repair at the end of 2014. The repair went well except that the snapping mechanism of the steering shaft column covers was damaged when technician put them back due to the nature of plastic part. After I reported the issue to the service department, both Ken Roadriques and Brian Mannering responded to my email and assured me that they will stand behind their service. Brian ordered the new shaft column covers and notified me in mid January. I was not able to make the trip due to the severe weather and the work until yesterday. I met with Brian and discussed with him about this matter as well as the concerns on the squeaking belt noise from the pulley developed during the extreme weather in the past 2 months. Brian was patient to listen to me and is knowledgeable to diagnose the problems. My experience with him was very pleasant. Brian makes repair recommendations based on the actual need rather than trying to promote the sales of the services. If you take your car to Braintree Toyota for services, I recommend asking for Brian Mannering who is one of the best mechanical engineers there. More

second to none! amazing experience Sunny and Ian were unbelievably helpful a d really took care of me. I've already spread the word of their amazing customer service. I will ONLY buy fr Sunny and Ian were unbelievably helpful a d really took care of me. I've already spread the word of their amazing customer service. I will ONLY buy from this dealership. More

The Best Help Getting My New Car I just bought a new Sequoia 2014 and all I can say is: I'm Very very very satisfied with the customer sevice that I had and I always have every time I I just bought a new Sequoia 2014 and all I can say is: I'm Very very very satisfied with the customer sevice that I had and I always have every time I go to this dealership, Eduardo Vivas to me is one of the greatest sales persons I've ever met, he really takes care of customers and answers every question you can have. I just bought my 3rd car at this dealership and specificly helped by mr. Eduardo Vivas and I am more than happy having him as a sales person. They all helped me to get the car I wanted, even though I had a little problems with my credit score, mr. Carlos Ortega and mr. Don Richmond together with Mr Brian Mcgranth solved the problem and got me the car I really wanted. I do highly recommend this dealership if you are looking for a new car or pre-owned car and having mr Eduardo Vivas as a salesman would make your purchasing experience very pleasurable. Carlos Illescas Sequoia 2014 More

Best new car purchasing experience in my life! I just had the best new car purchasing experience in my life! Fred Zeiba was a pleasure throughout the process. He is extremely knowledgeable and fun I just had the best new car purchasing experience in my life! Fred Zeiba was a pleasure throughout the process. He is extremely knowledgeable and fun to work with. I had a thousand questions… Fred and the rest of the team made sure that all my questions were answered. I love my new car and the experience I had while buying it. I would highly recommend Toyota of Braintree to anyone considering the purchase of a vehicle. More

My concierge to great car buying This is now my third car I have purchased from Toyota of Braintree. As always I had a very easy and fluid buying experience. After seeing old friends This is now my third car I have purchased from Toyota of Braintree. As always I had a very easy and fluid buying experience. After seeing old friends and faces, Bob and I discussed what type of car I was looking for. Bob understood that the monthly payment was my biggest concern and immediately he was able to take care of it. Professionalism at its finest. I was in and out fast and excited to pick up my new car in the next couple of days. Finally the best part I will be back to buy another one from Bob and Brian plus I will be sending other friends that have had lousy service and shady consultants to Toyota of Braintree. More

High Fives! I went to Toyota of Braintree to crunch numbers. I was introduced to Matt Smith and Mark Mcelroy. Matt was fantastic! Very thorough and knowledgabl I went to Toyota of Braintree to crunch numbers. I was introduced to Matt Smith and Mark Mcelroy. Matt was fantastic! Very thorough and knowledgable. He was patient and helpful in all areas of my sale. I left with my first ever brand new car! Mark came many times to check on me throughout the process. Upon conclusion of my sale Ian Merrill finalized my sale with the fast and most professional manner around! Love this place! All my cars will come from here and these gentlemen will be my sales team, always!! More

Best dealer Had the smoothest, easiest car buying experience. Even met the best price of two other Toyota dealers. Sunny and Ian were a pleasure to work with. Had the smoothest, easiest car buying experience. Even met the best price of two other Toyota dealers. Sunny and Ian were a pleasure to work with. No pressure. More

The best sales person ever!!! Huge thank you to Erwin ! You made my first car buying experience wonderful and I am extremely grateful! I was very nervous about doing this process a Huge thank you to Erwin ! You made my first car buying experience wonderful and I am extremely grateful! I was very nervous about doing this process alone but after Erwin talked me through the whole thing I felt ready to make this first big purchase. Never once did I feel pressured to do anything "right now" which was a huge relief. I loved my experience at Toyota Braintree and I will make sure my friends know about this experience! More

Great sales person! My salesman Ruben was great . Ruben was not only friendly but extremely patience! It took his time during very busy president week sale and ultima My salesman Ruben was great . Ruben was not only friendly but extremely patience! It took his time during very busy president week sale and ultimately got me the car I wanted. Only wish I was told about the Gap insurance before I came to pick up the car. More

Great experience Great no hassle experience. I appreciated the extra time Sunny took with me when I picked up my car -- i never felt rushed or hassled. I will defini Great no hassle experience. I appreciated the extra time Sunny took with me when I picked up my car -- i never felt rushed or hassled. I will definitely recommend Toyota of Braintree to my family and friends. More