Toyota of Braintree

Erwin was great!! We went in looking for a used RAV4 and Erwin hooked us up with a brand new 2014 RAV4 instead! Within our price range, it's a wonderful car that I love We went in looking for a used RAV4 and Erwin hooked us up with a brand new 2014 RAV4 instead! Within our price range, it's a wonderful car that I love driving. Erwin was so very helpful and made our experience enjoyable. Everyone there was wonderful. We LOVE Toyota of Braintree! More

Excellent service Great experience overall! Erwin the sales person was very friendly and patient. He showed us the cars, went to test drive and followed up with status Great experience overall! Erwin the sales person was very friendly and patient. He showed us the cars, went to test drive and followed up with status of car diligently. More

Fantastic Experience Buying a car can be a stressful experience if the dealership fits the stereotype. My wife and I experienced the opposite at Tufankjian Toyota. The sal Buying a car can be a stressful experience if the dealership fits the stereotype. My wife and I experienced the opposite at Tufankjian Toyota. The salesperson, Rubens, was polite, informative, and not pushy in any way. He did not try to sell us on any particular car and only showed us cars that fit our list of wants. There was no gamesmanship in the bargaining process, just efficiency and honesty. We bought a car and were completely satisfied with our experience. More

Excellent Customer Service I had a great experience at this dealership. Within a few minutes of my arrival to the dealership, Ruben sat down with me and helped me walk through m I had a great experience at this dealership. Within a few minutes of my arrival to the dealership, Ruben sat down with me and helped me walk through my options of leasing or owning. He was extremely helpful in giving me honest information about the pros and cons of both opportunities. Once I decided what option worked best for me, he had a car in mind that was very realistic to my need and budget. I ended up buying that car and was extremely happy with its condition and perfect fit to my need. The service at this dealership was excellent and the customer service was exceptional. I definitely would recommend it to anyone who is looking into purchasing or leasing a car. More

First brand new car Everyone I worked with was very helpful and I left feeling like they worked for what was best for me both personally and financially. Eduardo and Wala Everyone I worked with was very helpful and I left feeling like they worked for what was best for me both personally and financially. Eduardo and Walace both made me feel like I was in the right place to get my first brand new car. More

Andy Chau at Tufankjian Toyota of Braintree I met Andy in the parking lot of Tufankjiann Toyota, he greeted me pleasantly and then walked me in to building. When I told him I was looking for a I met Andy in the parking lot of Tufankjiann Toyota, he greeted me pleasantly and then walked me in to building. When I told him I was looking for a Used Car, but nothing too expensive he helped me find just the right car. He seemed to really care what I wanted and did not pressure me into something I didn't want or that was too expensive for my budget. I was prepared for high-pressured sales pitch and being frustrated but the whole experience at Tufankjian was really pleasant. Andy took care of everything. After I selected the car, test drove it, he carefully explained price, took care of getting my trade in evaluated, and did quite a bit of running around making sure that everything in the process was taken care or -- without my asking for anything. Andy brought in the finance person, Ian Merrill, and the person from the automotive accessory department, Bill Detellis to greet me too. Also, both Ian and Bill were as nice and efficient as Andy so I am happy to say that next year when I want to buy my new car, I plan on coming back to Tufankjian. Long story short, I left with my new car which is really nice, and Andy made sure I was happy with it. Tufankjian really has their act together on customer service and Andy Chau is really a good car salesman because he knows how to take care of the details and be personable and friendly at the same time. Thank you very much, Andy !! More

Very good service Most comfortable car buying experience that I have experienced. Very knowledgeable with every car in the dealership. Got to understand what we were lo Most comfortable car buying experience that I have experienced. Very knowledgeable with every car in the dealership. Got to understand what we were looking for in a vehicle. More

Great Experience Went in to get some details on a used 2010 Toyota Yaris & ended up buying it.. Jordan was very patient & personable….not a typical car salesman. The Went in to get some details on a used 2010 Toyota Yaris & ended up buying it.. Jordan was very patient & personable….not a typical car salesman. The entire Experience made me feel comfortable and not like I was just some number. More

Excellent Service We bought our Rav4 recently from this dealer. Andy introduced us all types of options we interested, he is very nice and very polite. We came to this We bought our Rav4 recently from this dealer. Andy introduced us all types of options we interested, he is very nice and very polite. We came to this dealer as our friends recommended, we had very bad experiences with another Toyota dealer before, we'd like to find one we can trust. Last year, one of our friend bought a highland from Toyota of Braintree, and he told us the dealer's service is excellent; Another friend of us bought his new Rav4 from the same dealer recently and he told us that he is very happy with it. He said Toyota of Braintree is his favorite dealer. Recently we decided we need to buy a new car, so we went to Toyota of Braintree without an appointment, the front desk person arranged Andy to serve us, we felt very comfortable in the whole buying processes and we are very happy with the service. More

Purchased a 2011 nissan fronteir truck A few days ago I purchased a 2011 Nissan and traded in my 2006 Audi. My experience at this dealership was the best one that I can remember with all my A few days ago I purchased a 2011 Nissan and traded in my 2006 Audi. My experience at this dealership was the best one that I can remember with all my years of buying cars and trucks. From the minute I walked in I was met by a gentleman by the name of Matthew Smith. He was excellent in explaining the whole deal of my trade in towards the Nissan. A very honest and well versed salesman in the car dealership business. He made sure that all my questions were answered and followed up with me after when we were working on transferring the registration and a sticker for the truck. He was excellent all around from start to finish in making sure I was happy with my new purchase. I also had the pleasure of working with Ian Merrill who saw me through a smooth transition with the finance end of it. These gentleman were tops on my list and very professional. I would highly recommend this dealership when thinking about your next new or used vehicle. Sincerely, M. Barnett More