Toyota of Braintree

Best service ever! Kept us informed all the time we were there - pleasant atmosphere - would not hesitate to business in the future. Carlos Sales Manager a Tony did a gr Kept us informed all the time we were there - pleasant atmosphere - would not hesitate to business in the future. Carlos Sales Manager a Tony did a great job informing us with the minor details to consumate the sale More

Great service! Thanks to Dave, Fred, Walace and Eric for the great service. They were courteous, generous and literally jumped through hoops for us! Couldn't have Thanks to Dave, Fred, Walace and Eric for the great service. They were courteous, generous and literally jumped through hoops for us! Couldn't have made our experience any more pleasant. More

Great experience Traded in the 4Runner for a new car. Very suprised they would give such a price for our car. Matt was very friendly and patience with us. My parents d Traded in the 4Runner for a new car. Very suprised they would give such a price for our car. Matt was very friendly and patience with us. My parents don't understand English. Matt would wait patiencly while I interpreted what Matt said to me to my parents. He would not rush us to pick a car. He would answer any questions we have. Overall, we had a nice experience with this dealership. More

A very happy customer Awesome experience buying my new Toyota Camry. Had a wonderful salesman, Tony Gribaudo. He was patient, kind and very knowledgeable. His willingnes Awesome experience buying my new Toyota Camry. Had a wonderful salesman, Tony Gribaudo. He was patient, kind and very knowledgeable. His willingness to help with questions that I asked and his responses were great. I had a very enjoyable experience at Toyota of Braintree. Always brought my 2002 Camry in for service at this dealership and never had a problem with the team. Great Dealership and Salesmanship. Thank you Tony for all your wonderful help. Sheila More

Wonderful help and we felt welcomed! We called ahead to Eric Francke to let him know we were on our way and when we got there Eric and Eduardo Vivas went out of their way to help us get t We called ahead to Eric Francke to let him know we were on our way and when we got there Eric and Eduardo Vivas went out of their way to help us get the best car for our needs. Eduardo did a fantastic job helping us see all the different choices of colors and options available within the model of our choice. Don Richmond made us feel comfortable and fully informed us in making the best choice of payment options available. Thank you Eric, Eduardo, Don and Mr Tufankjian for making our experience the best it could be. More

A Pleasant Experience My husband and I have purchased 17 vehicles over 44 years, most through a dealership. Having done our research we then typically visit 2 to 3 dealers My husband and I have purchased 17 vehicles over 44 years, most through a dealership. Having done our research we then typically visit 2 to 3 dealers and test drive 1 or 2 models. Having dealt with at least 51 salespeople in our car purchasing history we have come to equate the experience with annoyance, stress, bickering and a general sick feeling. That WAS our experience UNTIL we drove into Toyota of Braintree and met Rubens Bourguignon. He was everything we thought a car salesman was not; friendly without being pushy, relaxed, forthcoming and honest. He genuinely made us feel that his primary job was not to sell us a car but to make us enjoy and feel comfortable with the experience. Rubens answered every and all questions and even offered information we had not thought to inquire about. We came in to look and left having purchased a 2015 RAV4. As we drove out of the parking lot my husband and I looked at each other and with a smile on our faces both said "Well that was a pleasant experience". More

Great Explanation and Service! Easy Understanding and great explanations. translate everythings very well. my family were having troubled getting their new car. helped us find the r Easy Understanding and great explanations. translate everythings very well. my family were having troubled getting their new car. helped us find the right one . An excellent sales of the Toyota. very professional. strongly recommended!!! More

Great 1st Trip My car is under warranty and I brought it in for its 1st schedule service. Scheduling an appointment on line was a breeze. It was raining out so the My car is under warranty and I brought it in for its 1st schedule service. Scheduling an appointment on line was a breeze. It was raining out so the large, covered drop off area was really nice. Amanda was very pleasant, confirming everything that i had scheduled. The waiting area was nice and spacious and clean. I enjoyed that there was a separate room for kids to play in so I was able to read my book. When my car was ready, Amanda did a fantastic job at going over the inspection report and helped me schedule my next scheduled appointment. More

Exceptional customer service ! My wife and I wanted to purchase a new Toyota . We met sales rep Rubens Bourguignon. He was very professional and not too pushy on making a sale. We d My wife and I wanted to purchase a new Toyota . We met sales rep Rubens Bourguignon. He was very professional and not too pushy on making a sale. We decided on puchasing our vehicle based on its reputation and confidence that Rubens displayed in supporting his product. I have called Rubens on several occasions with questions about the car. He has provided me with excellent customer service. Rubens is very professional and a credit to your dealership. I have met with Arthur Martel discussing warranties and benefits packages now with two vehicles we have purchased in our family. He also is a credit to your company. Thank you. More

outstanding costumer service Our experience at your dealership was the very best I have encountered when purchasing a car! Rubens Bourguignon was a very outgoing and friendly sale Our experience at your dealership was the very best I have encountered when purchasing a car! Rubens Bourguignon was a very outgoing and friendly salesperson...but never "pushy" as some I have encountered.. and he worked in a very straight forward manner to bring me to a fair trade-in deal that we are very satisfied with. Makes me very happy to be a Toyota owner! My car is perfect for me...he was able to get me the outside as well as interior colors that I wanted.. very, very happy about that! He also helped set up Toyota Highlander apps while the papperwork was getting prepared to sign. Overall everything was great. Again...thank you for a job well done.. I am one happy customer!! I will definitely recommend your cars, dealership and Rubens to my family and friends. Thank u for the wonderful experience. :) Mr and Mrs Silva More