Toyota of Braintree

Customer Service I came to look at two Scions today. The customer service here was far better than any other dealers I have been to. Ed Hayes truly helped me understan I came to look at two Scions today. The customer service here was far better than any other dealers I have been to. Ed Hayes truly helped me understand more about the cars I was looking at and aided me in looking at all the aspects of my decision. I'd like to give two thumbs up to Ed and the dealership! More

Great Experience I don't have a lot of time to write this review but to sum it up in as few words as possible.... BRIAN MCGRATH ROCKS! Great, great car buying experie I don't have a lot of time to write this review but to sum it up in as few words as possible.... BRIAN MCGRATH ROCKS! Great, great car buying experience all the way around. Fast, easy, and awesome. More

Extremelly happy I recently leased a Toyota Camary and from start to finish my experience was truly exceptional. I am not one to write reviews but I felt inclined to. I recently leased a Toyota Camary and from start to finish my experience was truly exceptional. I am not one to write reviews but I felt inclined to. Both Sunny and Wallace were so pleasant to work with. They did not make me feel pressured in any way, and I left feeling like I made such a great decision! I cannot wait to enjoy my new car and work with them in the future. HIGHLY RECOMMEND More

Great I first worked with joey foy. He found me a great used car in my price range that I immediately fell in love with. He was great to work with and very I first worked with joey foy. He found me a great used car in my price range that I immediately fell in love with. He was great to work with and very friendly. He worked very hard to get me into a car ASAP and did so. I then worked with Don Richmond and Wallace langame in finance and he was also a pleasure to work with! They got me a great price and got me into a car in just two days after a month of "shopping around". So far I have had my 2010 corolla for 2 days and am extremely happy with my decision thanks to these three men, but mostly joey and don! Thanks for being so friendly and accommodating! More

Thank you Angel! Angel was kind and thoughtful answering any questions we had. He encouraged us to take our time and helped us find what we were looking for. We test Angel was kind and thoughtful answering any questions we had. He encouraged us to take our time and helped us find what we were looking for. We test drove two vehicles to decide which we liked and he rode along in the backseat even allowing us to pick up our son up at school. Easy to talk to and patient as we discussed our options, I would give his name to anyone else looking to buy a car. More

great service - great dealership Sunny was such a great guy - very knowledgeable and professional. We told him what we wanted and he found the exact car for us. It was a pleasure de Sunny was such a great guy - very knowledgeable and professional. We told him what we wanted and he found the exact car for us. It was a pleasure dealing with him. Arthur was so helpful with financing and options selection-another great guy. Kenny was very professional meeting us at the door. We told him we wanted an experienced salesman and he recommended Sunny - what a great choice. Greg should be so proud that he has these men representing his dealership. A great car shopping experience. Thank you! More

Excellent Service This is the second new Toyota we have purchased in 6 months and both experiences have been excellent. All facets of the transaction were handled profe This is the second new Toyota we have purchased in 6 months and both experiences have been excellent. All facets of the transaction were handled professionally. Will continue to recommend Toyota of Braintree to friends and relatives. More

Great service Andy made sure that any problem like scratches were fixed before handing over the car. He explained the car features very well and was always speaking Andy made sure that any problem like scratches were fixed before handing over the car. He explained the car features very well and was always speaking in a friendly manner. More

I can't say enough good things about the service I got here. Even though it is highly unlikely that I would buy another Toyota Tundra, the service I have received at Toyota of Braintree is second to none.Toyota Even though it is highly unlikely that I would buy another Toyota Tundra, the service I have received at Toyota of Braintree is second to none.Toyota of Braintree is one of the best dealers I have done business with since I have owned my Tundra. Allow me to explain. The check engine light had come on and my right side brake needed to be replaced. I tried replacing the brake light myself only to find that all four brake bolts were rusted to the point where I could not replace the light. Also I was told it was going to be a fee to have the check engine light diagnosed. So with that feeling of dread I headed to Toyota of Braintree on Friday, March 28th 2014 to get this all fixed. I pulled up early Friday morning and was immediately met by a porter who took my information and walked me into meet the service advisor. This happens every time I come for service. I like this because I have to catch the train from Braintree, and I can't afford to be kept waiting. It is a nice feeling to know my time is valuable. I was met by Amanda F, and asked why I was there today. Usually its just an oil change, but today, I need an oil change, brake light replacement and check engine light serviced. I explained that I tried to replace the brake light myself and couldn't believe that the bolts rusted on a truck like this when my brother's GM and Fords brake light bolts haven't rusted like mine. She told me she would look at it and get back to me. I walked to the Braintree station and went to work. At 11 AM I got a call from Amanda saying the brake light was fixed, the oil change would be completed by the afternoon. The check engine light was due to air pumps that needed to be replaced. The pumps were going to be replaced for free because of the extended warranty when I purchased the vehicle. There would be no charge for the diagnostic, labor or parts. Nice. Amanda asked me to bring the truck in the following Monday and the pumps would be installed then. I walked to the dealer to get my truck and saw it outside. I decided to see how the bolts were removed since I didn't have the tools. Imagine my surprise to see all four brake light cowling bolts replaced with rust proof bolts. I was pretty stoked, I could see that when the brake lights needed replacing in the future it wouldn't be a problem to do it myself. A simple thing to be sure, but I know alot of places that would have just replaced the two bolts. I took my truck back Monday and again, I got the same treatment when I dropped off and picked up my truck. I got the same professional courtesy and treatment from all the Toyota of Braintree staff, and Amanda took the time to explain what was done to my truck. It may not seem like a big deal to most people, but in an age where you don't have to look someone in the eye to get service it is nice to see that an organization puts effort into fostering a culture of exceeding customer expectations. Keep up the good work Toyota of Braintree, and thanks Amanda for taking good care of me and my truck. More

Buying Experience Erwin Amboy was my salesman and was very helpful to me. We did a test drive in the vehicles I was interested in and he explained everything on each. Erwin Amboy was my salesman and was very helpful to me. We did a test drive in the vehicles I was interested in and he explained everything on each. He was so nice - patient and informative. On the business end, Walace Langame was friendly and helpful also. More