Toyota of Braintree

We have never bought a "new" car, certainly from a "stealership." The time was right to be able to make a huge, financed purchase, perhaps our third Toyota? It all goes to the man (Ed) who from a "stealership." The time was right to be able to make a huge, financed purchase, perhaps our third Toyota? It all goes to the man (Ed) who picked up the phone on the first call. Many people suggest that if an unknown vendor (we're from Western Mass) cannot manage the first interaction, hang up and never call back. I called three times, asking info each time. Then the fourth call went to my wife--each time I insisted on speaking with "Ed." Each time, I was passed to him (maybe once there was hestitation to do so...), but Ed established the best credibility of all vendors I phoned. He was never too business and never too "salesy" with a commmission-structure pressure (not that he ought not earn a commission, but I should never feel its influence). From that point forward, everything was above-board and contrary to every negative stereotype out there. Thanks to you. More

I have given the rating because the overall experence was great and the services are the best i have ever had and the car that Steve Lavanchy sold to us great and the services are the best i have ever had and the car that Steve Lavanchy sold to us More

All aspects of our car buying experience were exceptional. Kenny T. was terrific at helping us figure out exactly which car would best serve our needs. He asked pertinent questions and then spe exceptional. Kenny T. was terrific at helping us figure out exactly which car would best serve our needs. He asked pertinent questions and then spent time brainstorming with us. I last bought a Toyota 13 years ago so Kenny T. was very patient explaining all the features and details of the cars we looked at. We were given a very reasonable offer on the car we decided on. We were pleased with the ease of the final paperwork, the explanation on Entune, and the scheduling of our first maintenance appointment. More

We are loyal customers of Toyota and have purchased all of our Toyotas from Carlos and Tony over the years. Carlos and Tony gave us the bottomline price on our purchase of a new RAV4. We did some hagglin of our Toyotas from Carlos and Tony over the years. Carlos and Tony gave us the bottomline price on our purchase of a new RAV4. We did some haggling but at the end felt good that we got a great price. More

The entire buying experience was superior from start to finish. The team approach was amazing with handoff after handoff with great communication and integrity. I never felt I was being taken advantage as finish. The team approach was amazing with handoff after handoff with great communication and integrity. I never felt I was being taken advantage as I have experienced elsewhere. More

came to dealership looking for a new Prius C or a used Prius. Ryan did a nice job showing us our options, and we elected to buy the used 2008 Prius. The car needed some work, which was scheduled and do Prius. Ryan did a nice job showing us our options, and we elected to buy the used 2008 Prius. The car needed some work, which was scheduled and done on time. Ryan ran to the RMV and to Cohasset (way out of his way) to get the needed information to acquire Red Sox plates, which my daughter wanted. Bob Hadges did a nice job with the financial elements of the transaction, explained everything clearly and gave us all of our options for service, warranty, etc. Nice dealership, friendly people all around. Good experience. More

Eddie was absolutely a pleasure to work with. The car-buying process is utterly overwhelming to me, so it was such a relief to walk in (this was the 4th dealership I was visiting in my search!) and b car-buying process is utterly overwhelming to me, so it was such a relief to walk in (this was the 4th dealership I was visiting in my search!) and be greeted with a smile and pleasant demeanor. Ed was not aggressive or intimidating, instead he listened to everything I wanted and let me make the decision for myself without trying to sway me. I couldn't be more pleased with my vehicle, the price, service and experience. I highly recommend this dealer and salesman, thank you so much! More

Simply A great pleasure having Eduardo Vivas as your sales person, great help and very professional, I got my second car from him and he gave me the better choices. Simply one of the best sales person I sales person, great help and very professional, I got my second car from him and he gave me the better choices. Simply one of the best sales person I've ever met. I definitely recommend him if you are trying to get a new car. Carlos Illescas Got, Toyota Sienna 2011 More

This is the second time we get a Lease through this dealership with Walace Langame. We have no words to describe his professionalism, and the way he treats us and gets us always the best deal ever. Yo dealership with Walace Langame. We have no words to describe his professionalism, and the way he treats us and gets us always the best deal ever. You can't go wrong with him. More

I really enjoyed the experience, the entire process was clearly detailed. They made sure I got what I wanted... The Friendliness was +++. Long Lee is the one to ask for... clearly detailed. They made sure I got what I wanted... The Friendliness was +++. Long Lee is the one to ask for... More