Toyota of Braintree

I recently leased a 2010 Rav4 with the help of Charlie Tufankjian and Gail Nelson. What impressed me the most was the no-nonsense approach and get to the bottom line quickly pricing. As a small business Tufankjian and Gail Nelson. What impressed me the most was the no-nonsense approach and get to the bottom line quickly pricing. As a small business owner myself, I am keenly aware of how other business owners treat their customers and employees. I found Charlie Tufankjian to be a honest, hard working individual who is committed to his employees and customers. I worked with Gail Nelson to determine the best vehicle for my needs. Gail was knowledgeable and realistic in terms of which vehicle would be best suited for what I needed for my business and personal use. She was a pleasure to work with and went above and beyond to ensure my satisfaction and to make it an easy transition from my other vehicle into the new Rav4. Arthur Martel worked with me to figure out the financing and leasing terms. He took the time to answer my in-depth questions and provide me with the details of the transaction. Overall this was a very positive experience. I have heard positive accolades from others who have done business with Toyota Scion of Braintree. I can now add my name to the list of highly satisfied customers. More

I had a great experience dealing with Andy at Tufankjian. It was truly hassle free. The staff was great in helping me figure out my trade-in and the financing portion of the deal. I am thrilled with the pu It was truly hassle free. The staff was great in helping me figure out my trade-in and the financing portion of the deal. I am thrilled with the purchase of my certified pre-owned 2007 Rav4, a safe, proven, reliable vehicle. The overall customer service and even follow up after my purchase didn't have a "gimicky" sales feel. As a salesman myself I truly appreciate how genuine and professional this staff is. Again, the overall experience was fantastic and I would recommend Tufankjian Toyota Scion of Braintree and Andy Smallcomb to anyone. More

The whole process was a pleasure. Ed Nugent and John Celesk were wonderful, knowledgable and there was no pressure. From the minute I walked through the front door everything was great. From arriving an Celesk were wonderful, knowledgable and there was no pressure. From the minute I walked through the front door everything was great. From arriving and meeting the receptionist to driving out of the dealership in my new Rav 4, the whole process was handled professionally and without any pressure. All my concerns were discussed and addressed. I cannot say enough for this dealership from the owner to sales, service. reception, etc. I have had excellent service in the past and am sure it will continue in the future. The whole experience was fantastic. I have already recommended Ed Nugent to several people. Sinerely, Ellen Callander More

I am very happy with the expierence I had at Toyota of Braintree. Not only is it a nice clean and organized enviroment the employees that I encountered were all extrememly helpful and friendly. Their webs Braintree. Not only is it a nice clean and organized enviroment the employees that I encountered were all extrememly helpful and friendly. Their website is also very useful and easy to navigate, which is how I found the car that I love and bought. Our sales consultant who saw us throught the process of purchase was Andy Smallcomb. He was fantastic! There was no nonsense and he was there to guide and help us through the whole process which went very smoothly. He was easy to talk to and available whenever we needed him, even after the purchase was finished. I highly recommend Toyota of Braintree and Andy Smallcomb for purchasing your next car!! The best part of the whole expierence is my new 2007 Toyota 4Runner, which is in amazing condition, with low mileage and was at a great price!! :) More

My salesman Ed Nugent was very nice, not overbearing or pushy. The words "how can I get you into this car today" were never said-he is the antithesis of the image of a car salesman. He was patient and an pushy. The words "how can I get you into this car today" were never said-he is the antithesis of the image of a car salesman. He was patient and answered all my questions. After making my selection I sat down with the finance manager John Celesk, again terrific guy. Mr. Tufankjian came in and thanked me for my business! This is a very professional dealership and as a single woman I felt that I was dealt with in an honest and straightforward manner. Everyone from the receptionist through the owner is friendly and sincere. I would recommend this dealership to anyone interested in purchasing a vehicle. More

We worked with Sam to find the right vehicle and negotiate the best price. Sam Zaidan and Scott Brothers, the Sales Manager, were straightforward and honest as we worked through our deal. Their cu negotiate the best price. Sam Zaidan and Scott Brothers, the Sales Manager, were straightforward and honest as we worked through our deal. Their customer service and attention to detail after we reached our deal has been outstanding. This is our second Toyota we've purchased from Sam & Scott. The service department at this dealership is also exceptional. We've used them for several years. Overall, the buying experience for us was excellent. We highly recommend this dealership and, specifically, this sales team. More

Hi,my name is Richard Pizzi,I bought a 2010 Camry Dec.6,2009.Gail Nelson got the deal done for me.Excellent presentation of the product,professional,engaging,and efficient..She, along with the rest o Dec.6,2009.Gail Nelson got the deal done for me.Excellent presentation of the product,professional,engaging,and efficient..She, along with the rest of the team`s effort got the process moving to get the financing,registration,inspection and vehicle prep.done in a timely fashion,hassle-free,and conveniently.All the while making me feel truley valued as a customer.The showroom is stunning,the service center is super-efficient.Gail Nelson has followed up on promise to guarantee my satisfaction with the vehicle,the service and the dealership.This review is being submitted 4 months after the sale for good reason,'follow-up'.I`ve been back to Toyota of Braintree twice since the purchase of the car for scheduled maintenance,and both times Gail Nelson greeted me,tracked the process from beginning to end,and thanked me!Truley it is I who should be thanking her!Great dealership with well-selected staff in every position..I will do it again.Sincerely submitted,Rick Pizzi. More

I was taken care of very well. From being met at the reception desk to meeting with the salesman right up through picking up the vehicle everyone I came in contact with was friendly and very knowledgeab reception desk to meeting with the salesman right up through picking up the vehicle everyone I came in contact with was friendly and very knowledgeable. I would recommend this dealership and salesman to my friends. More

Our leases on our 2006 and 2007 Ravs were up so we decided to see what kind of deals Toyota could give us. We only went to look but once we started talking with Mark Miner we knew we would most likel decided to see what kind of deals Toyota could give us. We only went to look but once we started talking with Mark Miner we knew we would most likely seal the deal that day and we did. My daughter traded her 2006 RAV for a Camry that she is loving and my husband and I traded our 2007 RAV for the new RAV Sport. Everyone at Toyota of Braintree made the transition so easy for us. We would and have recommended them to friends and family. Thanks again Toyota of Braintree for your great Customer Service skills! More

The staff at this dealership were top notch; they were professional, friendly and worked with us on finding the right vehicle to fit our driving needs and price. We did not feel pressured in our decisio professional, friendly and worked with us on finding the right vehicle to fit our driving needs and price. We did not feel pressured in our decision and were pleased with the service that was provided to us by both the sales and finance team. Though a bit skeptical initially, I feel completely satisfied with my purchase and feel confident that the new camry was the perfect choice. I would strongly recommend this dealership to friends and family. Thank you Nick, Scott and Walace for your professional service and patience during this car buying experience. More