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Safro Toyota - Service Center

Brookfield, WI

4.9
737 Reviews

737 Reviews of Safro Toyota - Service Center

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May 20, 2025

I drive Toyotas for 30 years and for the last 20 I had all my service needs done at Toyota of Brookfield with excellent results. My service advisor for the past year is Rob Melehan. I'm grateful for all t More

by Eva1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Melehan
May 17, 2025

I just had a very fine experience with Coley in the service department. She was very pleasant and knowledgeable to work with. Highly recommend her! More

by Geneseefish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colie in Service Dept
May 20, 2025 -

Toyota of Brookfield responded

Hello, we're happy you found Coley to be so supportive during your experience here at Toyota of Brookfield. Thanks for the recommendation, and have an amazing day!

May 16, 2025

I had an outstanding experience with the service department at Toyota of Brookfield! From start to finish, they were professional, efficient, and truly went above and beyond. A special shoutout to Z More

by sa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Toyota of Brookfield responded

Hello, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

May 15, 2025

Zach S. Is representative of the great customer service that Toyota of Brookfield Wisconsin provides More

by daleysandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Toyota of Brookfield responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

My vehicle was serviced on 5-7-2025 at Ed Napleton in Brookfield. My service technician was Coley Kuntz. She provided excellent service by explaining what was done with my car and future needs. Coley is More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Zato
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Toyota of Brookfield responded

Hi Christine, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Outstanding service from Coley Kuntz. Knowledgeable, keep me informed the whole way, provided helpful context and options, and service done on time. More

by clarkejo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
May 10, 2025 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2025

Great service knowledgeable service Representatives awesome shuttle service would recommend this dealership highly have dealt with them for over 15 years More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat,Carey
May 09, 2025 -

Toyota of Brookfield responded

Hello Pete, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! Thanks for the recommendation, and have an amazing day!

May 03, 2025

Service department is very accommodating & convenient, explaining options & recommendations thoroughly. My Service Advisor, Coley Kuntz was extremely helpful, communicative & knowledgeable. More

by ajanquart1074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
May 06, 2025 -

Toyota of Brookfield responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

Layla is the absolute BEST! No matter how many questions or concerns i come to her with she makes sure to address every single one before i walk out of the building during maint More

by sydneyst99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Toyota of Brookfield responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2025

Great team and helpful when I needed my questions answered! I didn’t have to wait for anyone my entire visit. More

by tnbstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Toyota of Brookfield responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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