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780 Reviews of Safro Toyota - Service Center
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September 01, 2025
I am very happy with the service! This was my first time at this location. I brought my car in for an oil change. Before I even took my car in I made sure to check the oil myself to m This was my first time at this location. I brought my car in for an oil change. Before I even took my car in I made sure to check the oil myself to make sure the oil’s color was different after the service. I did that because I have gone to other dealerships and I don’t really notice the change in color which makes me doubt if they really did the oil change. But I had no problem in this location! Layla was wonderful! I would definitely come here again!!:) More
by brenda
Employees Worked With
August 31, 2025
Bri was my service manager. She did an outstanding job, I have had a numerous times, I always ask for her. Thank you for doing so great in customer service. She did an outstanding job, I have had a numerous times, I always ask for her. Thank you for doing so great in customer service. More
by Ron
Employees Worked With
August 30, 2025
Bri Braun was my service advisor . She made sure everything was done right and in a reasonable time . I will take my vehicle concerns to her everytime I need any work done on my truck She made sure everything was done right and in a reasonable time . I will take my vehicle concerns to her everytime I need any work done on my truck . Thanks Bri ! More
by tsgoble1
Employees Worked With
August 27, 2025
Zach Reed has been my service rep for a few years now and he does a great job! He listens to what I say and he makes sure that the job is done correctly. And he does a great job of explaining everything to m he does a great job! He listens to what I say and he makes sure that the job is done correctly. And he does a great job of explaining everything to me! I am extremely happy with Zach and Brookfield Toyota. More
by suebangle
Employees Worked With
August 24, 2025
I went into Napleton service bcuz my transmission was making a noise. Zach Reed, who is my usual service manager told me that I needed a new transmission. Bcuz of my extended warranty, I didn't have to p making a noise. Zach Reed, who is my usual service manager told me that I needed a new transmission. Bcuz of my extended warranty, I didn't have to pay anything. Zach handled everything with courtesy & professionalism. Surprisingly, the repair was handled expeditiously & now my vehicle drives like a new car. Zach really worked wonders.I do so appreciate him & the service techs at Napleton. More
by billglowing
Employees Worked With
August 12, 2025
My service representative was Dan Erickson. He was very welcoming and communicated with me well. I appreciated his explanation of my repairs. He was very fair and tried to help me where he c He was very welcoming and communicated with me well. I appreciated his explanation of my repairs. He was very fair and tried to help me where he could. He saw me as the long term customer that I am and very much secured our business relationship. Thank you Dan! More
by Pccmurphy
Employees Worked With
August 07, 2025
Rob Melehan was the service manager in charge of servicing my 2019 RAV4 for routine maintenance. Before the service began I had about five technical questions regarding the interaction between my sm servicing my 2019 RAV4 for routine maintenance. Before the service began I had about five technical questions regarding the interaction between my smartphone and my vehicle computer. Rob gave me all the answers I needed. I am completely satisfied with the service I received! More
by Mark B
Employees Worked With
Rob Melehan
