Safro Toyota - Service Center

It was good service. I will be returning for all my service needs.it was great I will be returning for all my service needs.it was great More

Dan Rogers was phenomenal to work with! Car was done WAY before expected! Kept me informed and sent me videos to show me that all is good. Definitely returning ! Car was done WAY before expected! Kept me informed and sent me videos to show me that all is good. Definitely returning ! More

Great service and communication. They went the extra mile to make sure everything worked out. They went the extra mile to make sure everything worked out. More

Napelton’s has excellent customer service through both the sales and service departments. Friendly, prompt, and competent. the sales and service departments. Friendly, prompt, and competent. More

Bri, the Service Manager, was terrific. She was very courteous, pleasant and very thorough, I am sure she will be a great asset wherever she chooses to work. Any employer would be proud to She was very courteous, pleasant and very thorough, I am sure she will be a great asset wherever she chooses to work. Any employer would be proud to have her in the team. Best Regards, Krishna Prasad 👍🙏👍 More

Great Service! Bri, my service advisor went “above and beyond” during my recent visit for routine maintenance on my 2026 Highlander. New rear brakes AND rotors were Bri, my service advisor went “above and beyond” during my recent visit for routine maintenance on my 2026 Highlander. New rear brakes AND rotors were being recommended. This was surprising to me as all four brakes were attended to only 2 years before down in Greenville, NC. After discussion with Bri in this regard, she consulted with both the service technician and parts personnel. After further evaluation, it was determined that previously the rotors had been “ground down” and therefore were replaced- there was some cost adjustment on the final bill. Upon returning home, review of the service bill from NC validated that “grinding” was how the brakes were attended to at that time. The Brookfield service tech was “spot on “ in his assessment. Many thanks to the Brookfield service team for their collaboration in car “care”! Llba More

I was there a few months ago for a tire light and it came back on recently. I brought it back in and they were able to find that it was a bad sensor I was in and out within a little over an hour but it was v back on recently. I brought it back in and they were able to find that it was a bad sensor I was in and out within a little over an hour but it was very expensive! More

Kept me well informed on services progress. Provided a loaner because parts were not available for a couple of weeks* Provided a loaner because parts were not available for a couple of weeks* More

Very helpful staff. Excellent waiting facility to allow for “work while you wait.” Timely communication to ensure I’m kept up to date on my vehicle. Excellent waiting facility to allow for “work while you wait.” Timely communication to ensure I’m kept up to date on my vehicle. More

I brought my Toyota in for service and had the pleasure of having Josh Dale be my serivce person. He was very helpful and kept me informed on everything. I also purchased a service agreement from him. of having Josh Dale be my serivce person. He was very helpful and kept me informed on everything. I also purchased a service agreement from him. He explained to me at 30,000 my oil changes were not covered under Toyota Care Ser Contract anymore. I would highly recommend them to everyone. Ask for Joshua Dale is was great. More