731 Reviews of Safro Toyota - Service Center
As always Jon Peters was courteous and helpful and recognizes you on sight. He attends to you quickly, gets back to you in the timeframe he tells you, gets the service completed in the time he tells recognizes you on sight. He attends to you quickly, gets back to you in the timeframe he tells you, gets the service completed in the time he tells you and is always humorous and interested in making you fully satisfied. He won’t push repairs or replacements unless he feels they are warranted and understands the dollar cost for the services. As a female who has often been given the run around, I find Jon so refreshing. He is truly the first auto repair rep I trust. I have taken an issue to him in a number of occasions thinking I would need a costly repair inky to have Jon “fix” it…no charge! He is a great service rep and an invaluable employee of Brookfield Toyota! I will continue to patron T of B as long as Jon Peters is there! More
Never had any issues with service dept here. They do a good job keeping you informed of projected completion time, unexpected issues, etc. They do a good job keeping you informed of projected completion time, unexpected issues, etc. More
I made an appointment for only an oil change. We had to wait 2.5 hours for this to be completed. We had to wait 2.5 hours for this to be completed. More
Mike and the boys got my car done quick with no issues. Fair and honest pricing and feedback 10/10 Fair and honest pricing and feedback 10/10 More
Professional, very helpful and very nice. Fully explained the works and finished the work on time. Fully explained the works and finished the work on time. More
Service Advisor, John Peters, took good care of our vehicle today!! We appreciated his knowledge and experience and his attention to detail and caring attitude. He answered all of our questions and add vehicle today!! We appreciated his knowledge and experience and his attention to detail and caring attitude. He answered all of our questions and addressed all of our concerns. John allowed us to drop our vehicle off on a Saturday morning and they were able to complete the Brake Service in the afternoon. We also very much appreciated John's communication with us regarding the progress of this service. More
Everyone knows taking your car in for a maintenance check is such a hassle, but I’ve always had good experiences at this location. I worked with josh and he’s by far one of my favorites. He’s seems very know is such a hassle, but I’ve always had good experiences at this location. I worked with josh and he’s by far one of my favorites. He’s seems very knowledgeable and I like how he texts you and keeps you up to date on your car while you wait. Would def love to have him again next time I go. More
I personally think that the Napleton dealerships are the best in the country. both your sales department and service departments are great. I just had my Tacoma in for service which was handled by Cal. It’s best in the country. both your sales department and service departments are great. I just had my Tacoma in for service which was handled by Cal. It’s your people like Cal that keep me coming back. More