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Safro Toyota - Service Center

Brookfield, WI

4.9
731 Reviews

731 Reviews of Safro Toyota - Service Center

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September 20, 2022

As always Jon Peters was courteous and helpful and recognizes you on sight. He attends to you quickly, gets back to you in the timeframe he tells you, gets the service completed in the time he tells More

by dkrjams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

dkrjams responded

John Peters is the epitome of "service" rep.

Sep 23, 2022 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 20, 2022

Never had any issues with service dept here. They do a good job keeping you informed of projected completion time, unexpected issues, etc. More

by Stairclimber
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

September 20, 2022

I made an appointment for only an oil change. We had to wait 2.5 hours for this to be completed. More

by jhunholz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Erickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Toyota of Brookfield responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not satisfied with your visit. If you are willing to give us another chance, please reach out to our Service Manager, Matt Huff at (262) 781-2626, to discuss ways we can better service you in the future.

September 19, 2022

Mike and the boys got my car done quick with no issues. Fair and honest pricing and feedback 10/10 More

by joeyverhaagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

September 17, 2022

Professional, very helpful and very nice. Fully explained the works and finished the work on time. More

by rickys1388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs. Safe travels!

September 17, 2022

Service Advisor, John Peters, took good care of our vehicle today!! We appreciated his knowledge and experience and his attention to detail and caring attitude. He answered all of our questions and add More

by LFrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

September 17, 2022

Professional and fast service! Would highly recommend. Staff is knowledgeable and very helpful as well. More

by Emilytessmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Toyota of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope to be of service to you again! Take care!

September 17, 2022

Everyone knows taking your car in for a maintenance check is such a hassle, but I’ve always had good experiences at this location. I worked with josh and he’s by far one of my favorites. He’s seems very know More

by MindyY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 16, 2022

I personally think that the Napleton dealerships are the best in the country. both your sales department and service departments are great. I just had my Tacoma in for service which was handled by Cal. It’s More

by Fonedoctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Kittleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 16, 2022

Everyone at Toyota of Brookfield always does a great job. Excellent job done by the service manager Bri. Thanks again. More

by dht151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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