Toyota of Cleveland

The reason I rated the dealership all "5" is because of the excellent customer service my son and I received from Lee Harrell. I was very hesitate about traveleing 5 1/2 hours to purchase a veh because of the excellent customer service my son and I received from Lee Harrell. I was very hesitate about traveleing 5 1/2 hours to purchase a vehicle but Lee made the process very simple. The truck we purchased was just as Lee described but even nicer in person. Thanks Lee for your Great Customer Service!! More

Mike Davis was an excellent, knowledgeable salesperson. I would definitely recommend him to anyone considering a car purchase. He was a pleasure to work with. would definitely recommend him to anyone considering a car purchase. He was a pleasure to work with. More

Me and my husband have been looking for a SUV for several months. We finally decided to look at the Toyota's since we have never owned before. After driving 3 different vehicles we decided we liked the way months. We finally decided to look at the Toyota's since we have never owned before. After driving 3 different vehicles we decided we liked the way the Highlander drove and how comfortable it was. Our salesman Roger Thompson was very helpful, patient, and considerate to us. There was no pressure and he wanted us to make sure we got the vehicle that we liked the best. More

I purchased a new Tundra from the Dealership and was assisted by Roger Thompson. Roger was excellent in customer relationship building and openness and honesty. The back and forth in the pricing was a assisted by Roger Thompson. Roger was excellent in customer relationship building and openness and honesty. The back and forth in the pricing was a little too drawn out. More

Gregg was the salesman who helped my husband buy his new Toyota Truck in August. When we had to find a used car last minute for our son (his old one was beyond fixing) Gregg came in on his day off to help Toyota Truck in August. When we had to find a used car last minute for our son (his old one was beyond fixing) Gregg came in on his day off to help us. Great guy, friendly and knowledgeable - but not pushy. More

Roger was excellent showing us a new Rav- 4. We could not have asked for a better salesperson ! We will be back for next vehicle . Thanks ! have asked for a better salesperson ! We will be back for next vehicle . Thanks ! More

After placing an initial bid on eBay for a Toyota Avalon on eBay listed Toyota of Cleveland, I contacted the dealership to inquire about the reserve price. Lee Harrell was very helpful and friendly. After on eBay listed Toyota of Cleveland, I contacted the dealership to inquire about the reserve price. Lee Harrell was very helpful and friendly. After a few rounds of bidding and negotiating we agreed on a very good price and I committed to purchase the car. Throughout the whole process Lee was extremely friendly, helpful and honest - prompt to respond and answer all my questions. On arrival at the dealership I found the car to be as represented in near flawless shape. The purchase process was smooth and easy - all the personnel at the dealership were very easy going and friendly. My experience was great and I would highly recommend this dealership to anyone - ask for Lee, he will treat you like you would want to be treated. I am a happy customer. More

Gregg Bain was very helpful with helping me find a car and worked with me to get me the price i wanted and was very patient with my car buying experience and was super nice to the rest of my family that w and worked with me to get me the price i wanted and was very patient with my car buying experience and was super nice to the rest of my family that was with me. More

Initially was contacted by Holly Ivey through an internet search. She encouraged a visit to the dealer. Mike Davis met us in the parking lot and took us inside and introduced us to Holly. We inquired about t search. She encouraged a visit to the dealer. Mike Davis met us in the parking lot and took us inside and introduced us to Holly. We inquired about the cost and availability of the Prius. Mike showed us the entire inventory, and carefully listened to our questions and knowingly answered them. After a period of time, he gently nudged us to buy. We bought based on the treatment we received from both Holly and Mike. Wow, what a team. My wife and I have never been as well treated at any dealership. We took delivery of the new Prius yesterday, and so far, so good. More

Our overall experience with Toyota of Cleveland was one of the best we have had trying to buy a new car. Gregg Bain was very helpful in helping us get exactly what we wanted. The entire staff was courteo of the best we have had trying to buy a new car. Gregg Bain was very helpful in helping us get exactly what we wanted. The entire staff was courteous and went out of their way to be nice. We have called Gregg twice to answer questions for us and took the car back up there to better understand some of the things he had shown us and he was exceptionally nice and knew the Toyota Avalon inside and out. We can't say enough good things about our experience. More