Toyota of Cleveland

I had planned on buying my new RAV4 from Atlanta where I thought I could get a better deal. I stopped by Toyota of Cleveland to test drive so I wouldn't have to drive in Atlanta traffic. This is where I ran thought I could get a better deal. I stopped by Toyota of Cleveland to test drive so I wouldn't have to drive in Atlanta traffic. This is where I ran into my salesman, Pete Green. He was the most knowledgeable sales person I have ever met, and was able to explain ever feature of the car in a way that was very easy to understand.I told Pete I would by buying in Atlanta because they could sell the car cheaper. He explained to me that it was just a sales gimmick to get me to drive down there. He gave me some numbers "just in case." I SHOULD HAVE LISTENED. MY TRIP TO ATLANTA WAS JUST LIKE PETE SAID IT WOULD BE. The dealer in Atlanta would sell the Rav4 to me cheaper, but after adding all the fees, the out the door price was about the same. To make matters worse, my Atlanta sales person was an idiot. He couldn't answer any of my questions about the car, or explain any of the features. Thanks to Pete, I knew more about the vehicle than he did. After wasting a full day and a half a tank of gas, I came back to Cleveland and Pete. The entire staff was very friendly, and MY salesperson was extremely honest and professional. If you are looking to buy are Toyota, go see Pete at Toyota of Cleveland. More

Great dealership -- no hassle, easy to work with, made the deal happen very easily. Presented all the options and did not push for a sale. the deal happen very easily. Presented all the options and did not push for a sale. More

We went in to buy a truck, had someone greet us immediately. He wasn't pushy, but was available to answer all questions. I would go back again for my next vehicle. immediately. He wasn't pushy, but was available to answer all questions. I would go back again for my next vehicle. More

I had an awesome experince at Toyota of Cleveland all the employees were very friendly and Gregg Brain helped me find an awesome car. Thumbs up for Toyota of Cleveland!!! employees were very friendly and Gregg Brain helped me find an awesome car. Thumbs up for Toyota of Cleveland!!! More

When I first enter the parking lot & pulled up to park my car, Jason Lawson meet me as soon as I got out of my car, I said to myself this is the kind of service you look far. Jason was not able to fi park my car, Jason Lawson meet me as soon as I got out of my car, I said to myself this is the kind of service you look far. Jason was not able to finish the sale but he was so friendly to me & my wife. The next day David took over & finished the sale, he was also friendly & showed me every thing that I need to know about the car. I would definitely recommend both of them to other people who is looking for a new Toyota. More

I have bought 4 trucks and 1 car from toyota of Cleveland. Roger Thompson really worked hard for this sale,it saved me from going to Atlanta to buy. Sales and service is A1 at toyota of Cleveland. Cleveland. Roger Thompson really worked hard for this sale,it saved me from going to Atlanta to buy. Sales and service is A1 at toyota of Cleveland. More

Gregg Bain was very helpful. He answered all my questions and took care of everything I asked. I feel like the truck was a great purchase. I would have liked to have gotten the price down a bit more but all and took care of everything I asked. I feel like the truck was a great purchase. I would have liked to have gotten the price down a bit more but all in all I guess that's to be expected evertime More

My initial experience was not ideal, but the customer service manager (Tom Trout) claimed responsibility and resolved the situation to my satisfaction. My advice to other customers: Ask lots of quest service manager (Tom Trout) claimed responsibility and resolved the situation to my satisfaction. My advice to other customers: Ask lots of questions and understand all of the information your tech presents. Choose the least invasive/fastest/cheapest fix and come back again if that doesn't solve your problem. More

This was my first experience buying a car from a dealership and it was a very good one. Chris Barrom was very friendly and helpful as he guided my husband and myself through the process of finding e dealership and it was a very good one. Chris Barrom was very friendly and helpful as he guided my husband and myself through the process of finding exactly what we wanted for the price we could afford. He went above and beyond and I would recommend him to anyone looking to buy a new or used car. More

I must say I have never been so at ease going thru the car buying process. Roger knew every detail about the vehicles we looked at and I have NEVER had a salesman do such a through job explaining the opti car buying process. Roger knew every detail about the vehicles we looked at and I have NEVER had a salesman do such a through job explaining the options, warranties, comparisons, etc. He left no questions unanswered and made us feel right at home. He even stayed late on a Saturday to make it happen. We had no intention of actually purchasing a vehicle this quickly when we went to 'just take a test drive' but Roger did his job and we felt no need to go anywhere else! Awesome Job Roger!!! Nothing like a strong hand shake! More