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Toyota of Cool Springs

Franklin, TN

Overview
Employees
Reviews
4.7
959 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 959 reviews

February 26, 2022

Best dealership ever knows how to get u in the driver's seat awesome people More

by Drawk10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xiomara Carrillo
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Feb 28, 2022 -

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 20, 2022

Alan and Jon went above and beyond helping me get into my new 2022 Corolla Cross, which I had been waiting for over 2 months and the one I ordered kept being pushed back and on Wednesday February 16 a silver More

by psalm86_11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kho
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Feb 22, 2022 -

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2022

Did what they said they would do. No hassle or games. Hunter the sales person was good More

by bvento99
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2022 -

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 18, 2022

Hunter was very helpful and worked with to make the deal happen. He was helpful and efficient throughout. More

by Jthom13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2022 -

Toyota of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 18, 2022

Hunter was awesome! !! He kept me in the loop during the whole process and was very helpful!! More

by Morganmccannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2022 -

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 18, 2022

Hunter / Toyota made a stressful car buying experience into an easy going process. They worked with us to stay within our budget! More

by Stephan Bierenga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2022 -

Toyota of Cool Springs responded

Hi Stephan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 18, 2022

Great experience everyone very nice and helpful all the way through sales and financing and service great place More

by jedpoteete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Barberena
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tory Robertson, JB Avery, Xiomara Carrillo
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Feb 22, 2022 -

Toyota of Cool Springs responded

Hi, it really means a lot to us that you took the time to write such a positive review about Toyota of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

February 17, 2022

I was very pleased with my experience with Jeff and Toyota of Cool Springs. They were helpful, informed and not pushy. I highly recommend Jeff and this dealership. More

by PSL
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2022 -

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 17, 2022

Third RAV-4 I have purchased from this dealer. Best experience ever with my last purchase! My salesperson, Jeff Williams, went above and beyond as he had done before! Most honest car salesman I ha More

by amywood62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person was great, but he isn’t listed!
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Feb 19, 2022 -

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 17, 2022

Jeff Williams, high integrity, welcoming, understanding, knowledgeable, respectful, and a delightful guy to work with More

by WaltWilson2000
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2022 -

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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