
Toyota of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Very pleasant experience. Alan is great. I’ll definitely be back. The entire process was quick, stress free and held at a very professional standard. be back. The entire process was quick, stress free and held at a very professional standard. More
Alan Richardson is so awesome and amazing at what he does for a customer. He listened to everything I wanted in a car and price. for a customer. He listened to everything I wanted in a car and price. More
We knew the vehicle we wanted, contacted the dealership online and made an appointment, even with a trade we were out the door in 1 hour. Great experience all around. online and made an appointment, even with a trade we were out the door in 1 hour. Great experience all around. More
Alan went above and beyond in assisting me in finding the vehicle that I wanted. He was straightforward, knowledgeable, and honest. Best part was he didn't pressure me to buy a vehicle and got the keys for e vehicle that I wanted. He was straightforward, knowledgeable, and honest. Best part was he didn't pressure me to buy a vehicle and got the keys for every vehicle I wanted to check out. Ask for Alan aka "superman" you are in good hands with this guy. He will make it happen and you'll leave knowing that you was taking care of. More
Alan helped me with trade in and new car purchase. He was very courteous and helpful. The buying experience was quick and efficient and he was great to work with. very courteous and helpful. The buying experience was quick and efficient and he was great to work with. More

If you are looking to buy a car, ask for Kenny! He is very personable, patient, and funny. My dad and I had a wonderful time working with Kenny. He also knows everything there is to know about cars. He i very personable, patient, and funny. My dad and I had a wonderful time working with Kenny. He also knows everything there is to know about cars. He is the best! More
No one will work harder to get you in the vehicle you want than Kenny Eastman. He and the team at Cool Springs Toyota helped me get into a perfect Tacoma and I couldn’t be happier with it. want than Kenny Eastman. He and the team at Cool Springs Toyota helped me get into a perfect Tacoma and I couldn’t be happier with it. More
Kalen Kools helped us with the purchase of our 2021 Toyota 4Runner. He was a great communicator, very patient, and excellent with follow up and follow through. He provided car options for us that we ha Toyota 4Runner. He was a great communicator, very patient, and excellent with follow up and follow through. He provided car options for us that we hadn't even thought were possible! We appreciated his creative approach and knowledge of the cars in inventory. Even after the sale was final he has continued to provide excellent service on some additional items we needed assistance with. More
Jeff made the experience of selecting our Highlander seamless; he kept us informed on each step and made sure all was perfect for our new purchase. seamless; he kept us informed on each step and made sure all was perfect for our new purchase. More
Alan was terrific to work with and a good reason to visit the dealership for a new vehicle. He is very knowledgeable & kept us informed throughout the entire purchase process. Thanks, "Superman"...5 stars fo the dealership for a new vehicle. He is very knowledgeable & kept us informed throughout the entire purchase process. Thanks, "Superman"...5 stars for Alan! Interaction from Sales Manager was a little disappointing when it came down to the numbers and negotiation. Terms like "relevant value" vs. "true value" of our trade-in were misleading and led to us taking a step back to be cautious rather than trusting. In the end, we are happy with the purchase, but we appreciate transparency and honesty from the start. More