
Toyota of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Kenny was very helpful and we would use him again. Would recommend him to anyone! Answered all questions and was very knowledgeable. Great working with him! recommend him to anyone! Answered all questions and was very knowledgeable. Great working with him! More

Since finding Kenny Eastman and making him Our Car Guy, we have mostly enjoyed our experiences with the Toyota of Cool Springs dealership. Sure some purchase attempts fizzled which was probably for the bes we have mostly enjoyed our experiences with the Toyota of Cool Springs dealership. Sure some purchase attempts fizzled which was probably for the best. But when the deal is right we have just been so thankful from Kenny to the behind the scenes managers and finance folks- everyone is friendly and helpful. Thank you. More
Jeff:Thank you for your professionalism, dedication to Jeff: Thank you for your professionalism, dedication to your job and for going out of your way to do everything to make our deal work. We appreciat Jeff: Thank you for your professionalism, dedication to your job and for going out of your way to do everything to make our deal work. We appreciate excellent customer service and you provide that at the highest level. Your follow up and follow through is excellent. Thank you for all your help! Jim and Laura J. More
Huge dealership with plenty of options to look at while making the right purchase. The salesman took care of us from the start and was more than capable of finding the right fit that we were looking for. W making the right purchase. The salesman took care of us from the start and was more than capable of finding the right fit that we were looking for. Would recommend to a friend! More
Kenny made everything easy, from picking the right car for us, to helping us learn all the fabulous features. This is our fourth Toyota and expecting the same excellence in driving, safety, longevity, and for us, to helping us learn all the fabulous features. This is our fourth Toyota and expecting the same excellence in driving, safety, longevity, and customer service. Kenny got us started in the right direction. Love our new Toyota! More

Kenny made car buying an unbelievably smooth experience! He has so much knowledge and worked hard to get the vehicle we needed. Super personable and friendly! 100% would recommend him and the Toyota of Cool He has so much knowledge and worked hard to get the vehicle we needed. Super personable and friendly! 100% would recommend him and the Toyota of Cool Springs staff! More
Buying a car can be stressful. It's a big decision and a big investment, and more than ever there are a million details to try understand and keep straight. These guys are really great -- kind, sincere and big investment, and more than ever there are a million details to try understand and keep straight. These guys are really great -- kind, sincere and not pushy, which can be rare in this industry. It's a really nice store, too! Highly recommend. More
Kyle was the best! He made the stress of buying a new car feel like nothing. He went out of his way to make sure anything I might need was taken care of, even two weeks later! feel like nothing. He went out of his way to make sure anything I might need was taken care of, even two weeks later! More
This was the best dealer experience I've ever had. Thank you to Alan Richardson and the rest of your staff. I'm happy with the Costco deal you gave me and delighted with my new Avalon. you to Alan Richardson and the rest of your staff. I'm happy with the Costco deal you gave me and delighted with my new Avalon. More
We cannot say enough good things about the staff at Toyota of Cool Springs. Kenny worked tirelessly to see to every detail of our experience personally. He remembered everything we mentioned the first Toyota of Cool Springs. Kenny worked tirelessly to see to every detail of our experience personally. He remembered everything we mentioned the first time we looked at our Venza (even things we forgot about) and saw that each exceeded our expectations. He stopped frequently to break down what could have been a complicated, confusing process, and by the time we drove home, we were relaxed and have had no surprises nor regrets at all. Jeremiah also made finding the best financing program WAY simpler, easier to understand and straightforward. He patiently and clearly explained multiple options until he found us a deal with much better terms than we thought we could get. More