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Toyota of Cool Springs

Franklin, TN

4.7
962 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 962 reviews

December 29, 2020

Jeff Williams is the absolute best. As a retired police officer, he cut through the red tape and "fancy talk" and gave you "the facts, just the facts". He worked his utmost to give the best deal and we g More

by Carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli
Dec 30, 2020 -

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2020

This purchase was not without its challenges since I was purchasing a vehicle for my wife as a surprise for Christmas, but Kenny Eastman and everyone I met at the dealership was fantastic. This is the firs More

by wpgrayson
Recommend Dealer
Yes
Employees Worked With
Jason Skaradowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Eastman
Dec 30, 2020 -

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2020

It was fast and professional, I got a warm welcome by the team. After the service, I signed the paper and I get back on the way More

by ovarirocher6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory Robertson, Tony Costadini, Sam Andrews
Dec 23, 2020 -

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2020

Cool Spring’s Team Amazing!!! Worked with in every way to make sure we were in the auto best suited for us. We had been shopping we told them. But I knew they would be the ones that would see to our needs.Th More

by Wgreen2483@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon Smucker , Josh Epley, Frederick Edmonson
Dec 23, 2020 -

Toyota of Cool Springs responded

Hello, thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2020

Jeff’s communication was amazing! He helped me via phone and text because I was out of the local area. They definitely work to get you the best price and will find you exactly what you’re looking for. Highl More

by Billy.hager.mil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Toyota of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2020

Alan at Cool Springs really worked with us to get the vehicle we needed! He is professional and friendly and offered stellar service; highly recommend working with him on your next Toyota purchase! More

by nwsparkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. Feel free to reach out to us if you need anything. Have a wonderful day.

December 10, 2020

Our salesperson, Jim Gile was a absolute great guy to work with the purchase of our Toyota RAV4. He was patient, knowledgeable and informative. We will be back for our next vehicle. More

by pzinni38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Toyota of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

December 10, 2020

I never would have found this vehicle if not for Steve@ Coolsprings. He worked with me to ensure I got what I needed. The sales experience was smooth and I could not have asked for a better experience. More

by sukamu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah Soltis, Steve Massei
Dec 12, 2020 -

Toyota of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 08, 2020

Friendly service, personable and easy to talk to. Listened to my requests and was able to pivot quickly when a different car caught my eye. More

by Lydia Klein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Toyota of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

December 07, 2020

I've purchased two vehicles from Jeff this year and the service is just stellar! Great experiences all around. Thanks Jeff & Toyota of Cool Springs! More

by jordan.cocklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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