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Toyota of Cool Springs
Franklin, TN
961 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service.
Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 962 reviews
October 25, 2020
Overall pleased w/ salesman finding the Highlander I wanted. Initially, communication was not smooth or responsive. This was due to salesman being absent from dealership & messages were not returned. wanted. Initially, communication was not smooth or responsive. This was due to salesman being absent from dealership & messages were not returned. More
by Dawn Kincaid
October 16, 2020
THIS IS A GREAT TEAM! Glowing reviews for Jason Skaradowski, Product Specialist and Jeremiah Soltis, Finance Manager, Toyota of Cool Springs. Here is Jason's contact info. Call him if you need Skaradowski, Product Specialist and Jeremiah Soltis, Finance Manager, Toyota of Cool Springs. Here is Jason's contact info. Call him if you need a vehicle. He's respectful and professional. 615-934-4183 Cell / 615-790-8401 Office NOTE: IF YOU ARE A WOMAN, PLEASE VISIT THIS LOCATION AND ASK FOR JASON. You will not need to worry about "taking a man with you" in order to be treated with respect. Jason and Jeremiah at Toyota of Cool Springs treated me with the highest level of respect and professionalism throughout the car shopping and buying process. (I know it's 2020 and we should all be treating each other with respect, but I have been talked down to and patronized at other dealerships. Jason and Jeremiah were incredibly professional and I know I'm probably not the only woman who appreciates that.) More
by Jackie
October 14, 2020
The entire process was easy from start to finish. Jeff Williams knew exactly what he had on the lot and showed me a truck that was exactly what I wanted. The GM, Dena offered a great price for both the ve Williams knew exactly what he had on the lot and showed me a truck that was exactly what I wanted. The GM, Dena offered a great price for both the vehicle I was buying and trading in. I couldn't be happier, easiest car buying experience I've ever experienced. More
by jrtatum82
October 13, 2020
George is an excellent salesman and he is very knowledgeable about the car industry! His customer service is top notch and I definitely recommend him if you are in the market for a new vehicle! knowledgeable about the car industry! His customer service is top notch and I definitely recommend him if you are in the market for a new vehicle! More
by Shay
Employees Worked With
October 12, 2020
I LOVE MY NEW CAR & THE BEST WARRANTY MY EXPERIENCE WAS GREAT MY SALESMAN JASON HAN WAS AWESOME AND MY FINANCE MAN JEREMIAH WAS SUPER‼️💜 GREAT MY SALESMAN JASON HAN WAS AWESOME AND MY FINANCE MAN JEREMIAH WAS SUPER‼️💜 More
by annettekerney
October 07, 2020
Absolutely excellent service and Isaiah Blacksmith is first class! I would recommend this dealership and this service advisor to everyone!This review is already 25 words. This review is already 25 words first class! I would recommend this dealership and this service advisor to everyone!This review is already 25 words. This review is already 25 words. This review is already 25 words. This review is already 25 words. This review is already 25 words. More
by atwoodcharlie
October 06, 2020
Was great working with Toyota Cool Springs! Love my Highlander XLE! Sales people were great. Always service my Toyota's at this location and have always had a great experience. Highlander XLE! Sales people were great. Always service my Toyota's at this location and have always had a great experience. More
by dawnbtn8
Employees Worked With
Danny Sullivan
October 02, 2020
Jeff Williams was amazing. He helped us get exactly what we wanted for what we wanted. It was like going in with your dad and him not letting anyone walk over you. we wanted for what we wanted. It was like going in with your dad and him not letting anyone walk over you. More
by Katie.bms13
Employees Worked With
September 30, 2020
This is my second purchase with Alan within fifteen months. It was the easiest experience I've ever had. I feel Alan is truly working on my behalf. He is also incredible after the sale. months. It was the easiest experience I've ever had. I feel Alan is truly working on my behalf. He is also incredible after the sale. More
by 19um68
Employees Worked With
September 24, 2020
Everyting is great.Thank you so much.Good good good good good so good so good so good so good so good sorry about that my English is limited good so good so good so good so good so good sorry about that my English is limited More
by Musa.aksoy
