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Toyota of Cool Springs
Franklin, TN
959 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service.
Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 959 reviews
October 13, 2020
George is an excellent salesman and he is very knowledgeable about the car industry! His customer service is top notch and I definitely recommend him if you are in the market for a new vehicle! knowledgeable about the car industry! His customer service is top notch and I definitely recommend him if you are in the market for a new vehicle! More
by Shay
Employees Worked With
October 12, 2020
I LOVE MY NEW CAR & THE BEST WARRANTY MY EXPERIENCE WAS GREAT MY SALESMAN JASON HAN WAS AWESOME AND MY FINANCE MAN JEREMIAH WAS SUPER‼️💜 GREAT MY SALESMAN JASON HAN WAS AWESOME AND MY FINANCE MAN JEREMIAH WAS SUPER‼️💜 More
by annettekerney
October 07, 2020
Absolutely excellent service and Isaiah Blacksmith is first class! I would recommend this dealership and this service advisor to everyone!This review is already 25 words. This review is already 25 words first class! I would recommend this dealership and this service advisor to everyone!This review is already 25 words. This review is already 25 words. This review is already 25 words. This review is already 25 words. This review is already 25 words. More
by atwoodcharlie
October 06, 2020
Was great working with Toyota Cool Springs! Love my Highlander XLE! Sales people were great. Always service my Toyota's at this location and have always had a great experience. Highlander XLE! Sales people were great. Always service my Toyota's at this location and have always had a great experience. More
by dawnbtn8
Employees Worked With
Danny Sullivan
October 02, 2020
Jeff Williams was amazing. He helped us get exactly what we wanted for what we wanted. It was like going in with your dad and him not letting anyone walk over you. we wanted for what we wanted. It was like going in with your dad and him not letting anyone walk over you. More
by Katie.bms13
Employees Worked With
September 30, 2020
This is my second purchase with Alan within fifteen months. It was the easiest experience I've ever had. I feel Alan is truly working on my behalf. He is also incredible after the sale. months. It was the easiest experience I've ever had. I feel Alan is truly working on my behalf. He is also incredible after the sale. More
by 19um68
Employees Worked With
September 24, 2020
Everyting is great.Thank you so much.Good good good good good so good so good so good so good so good sorry about that my English is limited good so good so good so good so good so good sorry about that my English is limited More
by Musa.aksoy
September 24, 2020
Exceptional service all around!! Everyone was friendly, had continued communication throughout the entire process even through the wait. I would highly recommend the entire team at Toyota of Cool Springs. had continued communication throughout the entire process even through the wait. I would highly recommend the entire team at Toyota of Cool Springs. More
by Eflake10
September 20, 2020
I recently bought a hybrid RAV4 from this dealership! I went through the Costco Auto Buying program and my salesman Jason Skaradowski reached out to me the same day. I scheduled a time to come by the deale went through the Costco Auto Buying program and my salesman Jason Skaradowski reached out to me the same day. I scheduled a time to come by the dealership to test drive. I put a deposit down in order to get a trim level/color/options I wanted and I had a new car within two weeks. The process was super easy, seamless, and I didn't feel pressured at all! Tory in financing was great to work with too. Highly recommend this dealership and the Costco Auto Buying program. More
by eohara
September 19, 2020
Carlos and Tory were great - very knowledgeable and efficient. They made the process effortless and we love our new vehicle. I highly recommend Toyota of Cool Springs! efficient. They made the process effortless and we love our new vehicle. I highly recommend Toyota of Cool Springs! More
by Irishrnnjm
