Toyota of Cool Springs

It was a very smooth and easy transaction! Thanks to Alan and Yuri for their incredible customer service! Thanks again and I know will enjoy my new car!!! and Yuri for their incredible customer service! Thanks again and I know will enjoy my new car!!! More

Frederick was very knowledgeable and helpful. He didn’t pressure me to buy and allowed me to take my time. He was very honest and I would definitely recommend him to anyone looking to buy a car. pressure me to buy and allowed me to take my time. He was very honest and I would definitely recommend him to anyone looking to buy a car. More

This was by far the easiest purchase we have ever made! I spoke with Fredrick prior to making the trip to Tennessee. He was upfront and very informative prior to us arriving. We dive 2.5 hours to make this spoke with Fredrick prior to making the trip to Tennessee. He was upfront and very informative prior to us arriving. We dive 2.5 hours to make this purchase. We will return in the future to purchase from Fredrick again!!!. More

John Kuykendall is the best Service Advisor I have interacted with in my 35 years of owning new vehicles. His people skills, knowledge, and patience in answering my myriad of questions were greatly ap interacted with in my 35 years of owning new vehicles. His people skills, knowledge, and patience in answering my myriad of questions were greatly appreciated. Great asset for your service department and dealership.! More

Quick competent 15K service. The Camry SE is 3.5 years old, but only 15K miles, so second time the 15K service was performed. The Service Advisor, Joe Fazio did a good job of deci The Camry SE is 3.5 years old, but only 15K miles, so second time the 15K service was performed. The Service Advisor, Joe Fazio did a good job of deciding what services I needed and got them done. Thanks Joe! More

Great first time experience Called dealership mid morning and made a afternoon appointment . Was guided to the bay for my inspection and oil change. Isaiah Blacksmith, greeted me Called dealership mid morning and made a afternoon appointment . Was guided to the bay for my inspection and oil change. Isaiah Blacksmith, greeted me , introduce himself , and inquire how he could assist me. asked if I was dropping off the car or waiting. Showed me where the waiting room was and told me it would be about an hour an half to complete the service. only took an hour. Bam! gone. More

Alan was very helpful in assisting me to select the car I was looking for. It was my 1st time buying a car through a dealership & I do not regret going to Toyota it Cool Springs. He was very attentive & list was looking for. It was my 1st time buying a car through a dealership & I do not regret going to Toyota it Cool Springs. He was very attentive & listened to what I wanted. When I set my eyes on the car I wanted, Alan did everything he could to make sure I go home with the car the same day. He still keeps in touch which is very thoughtful of him. More

Feel good at Cool Springs Toyota with Jim Gile A couple of weeks ago, we visited Toyota for two interesting vehicles, Cruze and Prius C. Jim was the sales manager who helped us chose and do a price A couple of weeks ago, we visited Toyota for two interesting vehicles, Cruze and Prius C. Jim was the sales manager who helped us chose and do a price adjustment. He also gave us some useful advice to make a decision to purchase a one-year-old pre-owned car. He was so nice and professional. He walked around and tried to find keys and cars, and pass our thoughts to and negotiated with your manager, provided bags for the stuff from our trade-in car. Thanks, JIm. Your advice was very helpful. My husband likes his Cruze. Hui. More