Toyota of Cool Springs

Personal service, professional, attention to detail, cares for your vehicle like it was her own. Outstanding! Ask for Ms.Donna as your service advisor when making your appointment or driving in. cares for your vehicle like it was her own. Outstanding! Ask for Ms.Donna as your service advisor when making your appointment or driving in. More

Excellent service I brought my 2013 Avalon limited in for oil change and tire rotation, upon reviewing my service record, Racine said you only need a rotation your oil I brought my 2013 Avalon limited in for oil change and tire rotation, upon reviewing my service record, Racine said you only need a rotation your oil is synthetic and not required for another 5,000 miles. I was very appreciative of his honesty and proceeding forward with a unnecessary service. Great job Racine More

I was very pleased with the service department at Toyota. I showed up with out an appointment and John was able to work me in so I could have my 165k service completed. This team is top notch and I will be b I showed up with out an appointment and John was able to work me in so I could have my 165k service completed. This team is top notch and I will be back when I need my next service. More

Allen was very professional and really targeted my Allen was very professional and really targeted my concerns and for the vehicle and found me the perfect match and I was very satisfied with my exper Allen was very professional and really targeted my concerns and for the vehicle and found me the perfect match and I was very satisfied with my experience. More

Great group of people at the dealership! Kenny Eastman, our salesman, did a fantastic job explaining the features of the vehicle. He then let the vehicle sell itself. We later worked with T Kenny Eastman, our salesman, did a fantastic job explaining the features of the vehicle. He then let the vehicle sell itself. We later worked with Tory Robertson and Yuri Crawford in support roles. More

Great experience! Viktor, Yuri and Kris made the experience quick, easy and painless. I told Kris what I wanted and he gave me my options. Viktor did not pressure me Viktor, Yuri and Kris made the experience quick, easy and painless. I told Kris what I wanted and he gave me my options. Viktor did not pressure me into anything more than I could afford. Viktor was patient and answered all my questions. Yuri made the finance process super fast. The accounting department is great! My trade was paid off in less than a week! More

Welcoming, professional & responsive Working with Alan was great. He had everything ready for us when we arrived and showed us several vehicles. Together we found a beautiful new hybrid. Working with Alan was great. He had everything ready for us when we arrived and showed us several vehicles. Together we found a beautiful new hybrid. Both my wife and I are completely satisfied with it, and with Alan's help with our purchase. It certainly was a smooth, no hassle experience. More

Friendly folks Josh was super patient and friendly. Thought I came in not totally expecting to buy he found me the deal I was looking for and even in the color I wan Josh was super patient and friendly. Thought I came in not totally expecting to buy he found me the deal I was looking for and even in the color I wanted. Thanks Josh! More

Excellent .. got what I needed to make decision Excellent .. got what I needed to make a buying decision. Delivery was prompt and help was provided to obtain the options I needed to make me happy Excellent .. got what I needed to make a buying decision. Delivery was prompt and help was provided to obtain the options I needed to make me happy More

Great experience Jeff Williams was highly recommended on the Nextdoor app, and I was not disappointed! Jeff was excellent to work with, he is very personable and easy Jeff Williams was highly recommended on the Nextdoor app, and I was not disappointed! Jeff was excellent to work with, he is very personable and easy to talk to. He found exactly what I was looking for in a new vehicle and made the experience very easy. He spent a lot of time explaining everything to me, and ensuring that I understood how to operate everything in my new car. He definitely goes above and beyond to to make sure his customers are happy! More