Toyota of Cool Springs

Sienna Test Drive We arrived without an appointment just before a thunderstorm with 2 kids demanding our attention as well. Josh was very patient and did a great job sh We arrived without an appointment just before a thunderstorm with 2 kids demanding our attention as well. Josh was very patient and did a great job showing us the van’s features and helpful during my wife’s test drive. More

An very pleasent experience; I recommend the dealership. I purchased a 2014 Chevrolet Corvette Stingray from Mr. Richardson. He made the experience pleasurable. His straight forward manner and knowledge he I purchased a 2014 Chevrolet Corvette Stingray from Mr. Richardson. He made the experience pleasurable. His straight forward manner and knowledge helped me immensely to make a positive decision to purchase the the car. He is a man of integrity and I would recommend that any potential buyer seek him out as their sales representative. More

Professional service with a professional attitude The car buying experience can be an absolute nightmare. Jim Gile is an outstanding individual who make the process stress-free and efficient. I was ab The car buying experience can be an absolute nightmare. Jim Gile is an outstanding individual who make the process stress-free and efficient. I was able to get exactly the car I wanted with transparency and respect throughout my entire visit with this dealership. I would recommend anyone to come here and buy a car, I would also recommend they do business with Mr. Gile. More

Amazing experience Not only has Jim helped me pick out my favorite car I’ve ever owned, but he’s here along the journey of my car being taken care of. I would definitely Not only has Jim helped me pick out my favorite car I’ve ever owned, but he’s here along the journey of my car being taken care of. I would definitely buy a car from Jim again and I recommend him to anyone. He’s not just a great salesman. He’ll be there through the whole journey, even after you buy the car, as I am here getting some work done. More

Excellent experience from start to finish! I purchased though the Costco Program and Denzel at the dealership made contact with me immediately. He offered to help me schedule an appointment wi I purchased though the Costco Program and Denzel at the dealership made contact with me immediately. He offered to help me schedule an appointment with Carlos which I initially turned down. These gentlemen were so respectful and kind in their contact that I did made an impromptu visit a day or two later. I immediately felt in good hands with Carlos Griffin who listened to what was important to me. Carlos had a sensible and knowledgeable approach to helping me. He chose the right car at the right time thereby saving me hours of option overwhelm. I got a car I absolutely love! The entire team (sales, parts & accessories, financing, dealership manager) pulled together to get the absolute best deal and financing for me. I was genuinely impressed with their ethics, kindness and expertise. If there is such a thing as a perfect experience I had one. My sale was a win-win for everyone. I am now a member of the Toyota family! Thank you to the entire team for sharing in my joy! More

Thank you Josh Epley I appreciate Josh so much. He found the perfect new Highlander for me and was so helpful and courteous. Everyone at the dealership is outstanding! I appreciate Josh so much. He found the perfect new Highlander for me and was so helpful and courteous. Everyone at the dealership is outstanding! More

Great experience! Early in May I visited Toyota of Cool Springs to search for a Rav-4 for my granddaughter's high school graduation gift. I feel very fortunate that I Early in May I visited Toyota of Cool Springs to search for a Rav-4 for my granddaughter's high school graduation gift. I feel very fortunate that I was assigned Jim Gile. Jim is very knowledgeable both about his products and the inventory at Cool Springs. More importantly to me, he appeared to care genuinely that my granddaughter get the car she wanted and concomitantly that I not exceed the monthly payment that I had set prior to the coming to the dealership. Further, Jim was very receptive to our need to complete the signing process as quickly as possible in order for me to meet another social commitment. Overall, a wonderful experience with absolutely no complaints. And best part of all is that my granddaughter loves her new Rav-4 and is proud as punch of it. More

Great Service I utilized the Navy Federal Buying program for my purchase. My buying experience was great, there were no games or gimmicks. Positive experience all I utilized the Navy Federal Buying program for my purchase. My buying experience was great, there were no games or gimmicks. Positive experience all around. More

Thank you Jim Jim was friendly and helpful from our first visit to look until we drove the new truck off the lot. He found the options I was looking for at a deale Jim was friendly and helpful from our first visit to look until we drove the new truck off the lot. He found the options I was looking for at a dealership in a different city and kept me posted on the progress. He paired my cell phone with the Bluetooth and showed me how many things work. Thank you Jim. Craig More

Best Toyota Experience Frederick was very patient and super helpful! He took the time to explain everything about the car and the finances in detail. He made the experience Frederick was very patient and super helpful! He took the time to explain everything about the car and the finances in detail. He made the experience amazing! More