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Toyota of Cool Springs

Franklin, TN

4.7
959 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 959 reviews

February 23, 2019

Viktor The Great! Have dealt with Toyota Cool Springs many times over the past several years. Each time I expected great attention, knowledge and concern. Viktor has More

by Mr Wood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Viktor Barberena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Toyota of Cool Springs responded

We are so pleased that Viktor has been able to exceed your expectations and that you always enjoy your time here at Toyota of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again!

February 19, 2019

Rycine Ellison Rycine is exceptional!!! He is very knowledgeable about what your car needs! He was very kind and courteous and his customer service was top notch! He More

by Lesli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rycine Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jackson
Feb 21, 2019 -

Toyota of Cool Springs responded

Lesli, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Take care!

February 18, 2019

Toyota of Cool Springs - Alan Richardson My wife and I had a very pleasant experience buying a Highlander from Alan. the process was simple and he answered all the questions we had. Would hig More

by juy119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Toyota of Cool Springs responded

Hi, thank you for taking the time to leave a review for us at Toyota of Cool Springs. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

February 18, 2019

Fredericks great! Fresher k is the best sales person I’ve ever worked with! He was great the pricing was amazing and he was very patient! I would recommend him to every More

by Miria RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Edmonson
Feb 20, 2019 -

Toyota of Cool Springs responded

Miria, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We hope to be of service to you again in the future. Best wishes, Toyota of Cool Springs

February 16, 2019

Rhett was great to work with on my purchase Rhett was helpful and made the transaction go quickly. He was very accommodating to my busy schedule and tight windows to complete the purchase. I app More

by kg78
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhett Wallace
Feb 20, 2019 -

Toyota of Cool Springs responded

Congratulations on your new truck! We're happy to hear Rhett was able to provide you with such a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Toyota of Cool Springs

February 15, 2019

Good Experience Addressed My Concerns Two weeks ago I purchased a 2016 Rav4 from this dealership. This was the third car I purchased here in the past 8 years, and I have always had all my More

by Steve9475
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dena Henson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Cromety
February 14, 2019

Fredrick is great! He help us the best he could and got us In a reliable car. I will be back to toyota of cool springs and will recommend them to anyone More

by Agill85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Edmonson
Feb 16, 2019 -

Toyota of Cool Springs responded

Hello, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

February 13, 2019

Great experience Fred and George were great. Would recommend them to everyone their service was great and made my experience easier! Come see them and buy, they will More

by Mr. York
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frederick Edmonson
Feb 16, 2019 -

Toyota of Cool Springs responded

Hello, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! Take care!

February 10, 2019

Great experience Frederick was so helpful and made the whole process seamless. Thank you for helping us with the purchase of our new car. We will definitely recommend More

by gdicarlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Edmonson
Feb 11, 2019 -

Toyota of Cool Springs responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Cool Springs. If you're ever in need of more help, please let us know! We hope you have a great day!

February 07, 2019

Excellent Customer Service Both Frederick and Greg provided excellent customer service, moving things along and taking into consideration certain time constraints we had. My mo More

by roryq77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Edmonson
Feb 11, 2019 -

Toyota of Cool Springs responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

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