Toyota of Cool Springs

Great experience. I was out the door in two hours. You can’t beat that for service. It was a very satisfactory experience. I was very happy with the purchase. I was out the door in two hours. You can’t beat that for service. It was a very satisfactory experience. I was very happy with the purchase. More

Great experience! We had a great experience at Toyota of Cool Springs! Frederick was super friendly and knowledgeable. He clearly explained all of our buying options an We had a great experience at Toyota of Cool Springs! Frederick was super friendly and knowledgeable. He clearly explained all of our buying options and worked hard to get us the best price possible. We will definitely recommend Toyota of Cool Springs to our friends. More

Sienna family happy Alan searched from Franklin, TN to Florida to help us find our new family van with all the requested features in the right price range. The only thin Alan searched from Franklin, TN to Florida to help us find our new family van with all the requested features in the right price range. The only thing he didn't get right was the color of the van, but now that I'm in the blizzard pearl van I love it. Alan doesn't paint the Vans he just finds the right van for you! Thank you for your service More

A great experience Jim was a very helpful sales rep through the entire process. I found him to be patient and receptive to new ideas from beginning to end. Jim was a very helpful sales rep through the entire process. I found him to be patient and receptive to new ideas from beginning to end. More

Buying a used car Carlos took great care of us from the first phone call, to driving off the lot. Knowledgable with features and financing. He showed us multiple vehicl Carlos took great care of us from the first phone call, to driving off the lot. Knowledgable with features and financing. He showed us multiple vehicles and spent the time to help us narrow down the best vehicle for us. More

Great car Dealer ship was very helpful in finding the exact vehicle I was looking for even the salesperson went the extra mile to get the car I wanted Dealer ship was very helpful in finding the exact vehicle I was looking for even the salesperson went the extra mile to get the car I wanted More

General Maintenance Rycine Ellison was exceptional to deal with!! He’s knowledgeable about any/all Toyota Vehicles and products. He’s customer service is always on point Rycine Ellison was exceptional to deal with!! He’s knowledgeable about any/all Toyota Vehicles and products. He’s customer service is always on point that’s why i always look for him to help me on my service visits. More

Ten PLUS Exceptional Service! Our salesman, Viktor, has always been very friendly, helpful, knowledgeable, supportive, and humorous. This was our eighth Toyot Exceptional Service! Our salesman, Viktor, has always been very friendly, helpful, knowledgeable, supportive, and humorous. This was our eighth Toyota purchase. We know what we like in a great quality car. Trey, did a fabulous quick job on the financial aspect of completing the job. Thank you, gentlemen! Martha Riggs More

Perfect—Mr. Edmonson is great. Mr. Edmonson was great. I’m a very demanding customer when I buy cars. He greeted me when I first came in. He showed me every variety of 4Runner on th Mr. Edmonson was great. I’m a very demanding customer when I buy cars. He greeted me when I first came in. He showed me every variety of 4Runner on the lot, helped me pick a set of wheels/tires, helped me decide on a lift kit for the 4Runner, and then had a great/competitive back and forth with me haggling over price. The price was my biggest sticking point, but he stayed with me for about two hours and convinced me it was totally worth it. I just picked up the car tonight and he was right—love the 4Runner. The same day I bought the car, I actually went to Nashville Toyota North in Rivergate first, then to Beaman Toyota downtown, then finally to Cool Springs. The prices were comparable at all three, but something about the Cool Springs visit was just right for me. I’ll be back to Cool Springs for future vehicles, and Mr. Edmonson is the reason. I also don’t usually do these types of surveys unless they’re accurate—I really mean the five stars I’m putting down at the bottom of this survey. Tremendous guy. More

AMAZING and HONEST Greg cole was amazing and made me feel welcome, he worked so hard to get me in a brand new and he fulfilled his mission.. Greg cole was amazing and made me feel welcome, he worked so hard to get me in a brand new and he fulfilled his mission.. More