
Toyota of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 959 reviews
Great experience getting a used vehicle I needed a car to replace my ailing impala. After one online request for a quote, the dealer internet guy called me and set up with Jeff Williams a I needed a car to replace my ailing impala. After one online request for a quote, the dealer internet guy called me and set up with Jeff Williams and Jeff took care of me. Very smooth, relaxed, professional experience with everyone at the Toyota dealership ... and i wasn't even buying a Toyota. They really seem to want to welcome customers there and I'm sure I'll be back. More
Jeff Williams I can't say enough about my experience with Jeff. Though I did not ultimately purchase a car, Jeff's kindness and professionalism made for a pleasant I can't say enough about my experience with Jeff. Though I did not ultimately purchase a car, Jeff's kindness and professionalism made for a pleasant experience. When I decide the time is right to buy a new SUV, it will be from Jeff. More
ohn was excellent! I couldn’t be happier! John made the whole process smooth and understandable. Good communication and explained everything well. I’m pleased with our I couldn’t be happier! John made the whole process smooth and understandable. Good communication and explained everything well. I’m pleased with our service. Thanks John! More

Great car, great price And great experience! I LOVE my new Toyota Corrola!! Alan was so helpful and really went above and beyond with little details to make sure my car was perfect. Alan was very I LOVE my new Toyota Corrola!! Alan was so helpful and really went above and beyond with little details to make sure my car was perfect. Alan was very patient with all my many questions and concerns, lol! Overall my experience at Cool Springs Toyota was enjoyable and easy. They made it easy to trade in my old car and The price they gave me for my new car beat out all the prices I found everywhere else I looked! Go see Alan for your next car purchase! More
Excellent service Just went in for my 10K oil change and check up. The service was prompt, the waiting area is very comfortable, and all the personnel are always so pro Just went in for my 10K oil change and check up. The service was prompt, the waiting area is very comfortable, and all the personnel are always so professional. Plus my car is clean and shiny! Thanks Cool Springs! More
Pain-free car buying experience Working with Jeff and the folks at Toyota of Cool Springs was great experience. I am not a fan of the car buying experience in general, but they made Working with Jeff and the folks at Toyota of Cool Springs was great experience. I am not a fan of the car buying experience in general, but they made it a truly low-pressure and pain free experience. Jeff has earned my business not just with our recent purchase, but for future purchases as well. More
Excellent care Jim goes above and beyond for his customers from day one ! A great experience ! Would recommend him to my friends and family A true asset to the dea Jim goes above and beyond for his customers from day one ! A great experience ! Would recommend him to my friends and family A true asset to the dealership. More
from 600 miles away -- still amazing service If you want efficient and helpful, this dealership is the definition of both. I live in Jacksonville, Florida and the process was so easy. from the If you want efficient and helpful, this dealership is the definition of both. I live in Jacksonville, Florida and the process was so easy. from them taking my credit application all the way to Alan delivering my car, it was a very smooth process. I would recommend this dealership to every single person I meet no matter where you are shopping from. We have a top Toyota dealership here in north Florida and I would still recommend everyone to buy from this dealership. More
Super Service Lino Rivera listened to my concerns and acted upon them. My car needed a 60,000 mile servicing. I was in and out with a clean car and great summary of Lino Rivera listened to my concerns and acted upon them. My car needed a 60,000 mile servicing. I was in and out with a clean car and great summary of service in less than an hour. Lino, thank you for understanding and responding in such an unexpected way. More
Jim Kreger in Service Jim has taken care of me since I moved here from the Kansas City, Mo area a little over 2 years ago. He has always taken excellent care of me and my Jim has taken care of me since I moved here from the Kansas City, Mo area a little over 2 years ago. He has always taken excellent care of me and my 2008 Toyota Avalon. He is always very Pleasant and gets me in and out. I would recommend him to anyone who is looking to get their Toyota serviced. More