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Toyota of Cool Springs

Franklin, TN

4.7
959 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 959 reviews

February 19, 2018

Great Sales and service department. I Have a 2015 Highlander with 80,000 miles. Always get my car serviced here look for service specials online and you will get a good deal. Last servic More

by CM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Klepper
February 16, 2018

John was great to work with! John was excellent to work with in the service dept. He was very clear and up front with exactly what needed to be done with my Sequoia. He is so pers More

by LeaHall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuykendall
February 14, 2018

"Truly outstanding salesman' We had the great pleasure of meeting Dallas Moore when we came to Toyota of Cool Springs. He was the most polite and nice young man we had ever met More

by Nana06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Moore
February 12, 2018

What a great experience The whole process of buying a new car was so comfortable, from our fabulous sales representative Jeff Williams to signing our contract! Thank you all More

by 15years
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dena Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mitchell
February 10, 2018

Stellar experience I had the pleasure of working with Jeff at Cool Springs Toyota. He was informative and paramount in helping me get into my new Camry. My 1995 Camry th More

by Happy car owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wouldn’t have met Jeff without the help of my long term service representative Kenny Norton. He’s exceptional too!
February 10, 2018

knowledgeable employees my 1st great experience was with the salesman! and after a little back and forth i was able to fit this purchase in my budget More

by sunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms Mary Arbaki
February 10, 2018

Excellent customer service! Great customer service! The whole car-buying process went very smooth. I would definitely recommend Toyota of Cool Springs to others! Kyle was friendl More

by Enapier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Long
February 07, 2018

So nice Jonathan could not have been any nicer or more pleasant to work with. He was extremely knowledgeable but not too pushy. He is the reason we ended up a More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ward
February 07, 2018

Super experience!!! Alan Richardson is the best “Superman” car salesman. He was great at knowing my budget and also knowing the car I want. He didn’t push me into a car h More

by Emurphy24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2018

Excellent experience I wasn’t looking to buy but I came across a great car but a even better sales representative!! Alan Richardson was great and his knowledge was awesome More

by Kennywash11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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