Toyota of Cool Springs

Excellent Experience We came in for Toyotathon to take advantage of the special event and finance options. I couldn't have been happier with Kyle's approach. He was unders We came in for Toyotathon to take advantage of the special event and finance options. I couldn't have been happier with Kyle's approach. He was understanding of our needs and what we wanted. When we decided against the model on the lot (didn't like the interior color), he worked with his team to find us a model in the region we would be happier with. We picked up the car earlier this evening, and had a blast chatting with him about how to use all the features. Kyle makes the car-buying process fun, and that's exactly what it should be. More

Great service! I have been taking my Sienna here for service for 2 years, and they never disappoint! Special thanks to Ray, who always makes sure my car is well take I have been taking my Sienna here for service for 2 years, and they never disappoint! Special thanks to Ray, who always makes sure my car is well taken care of and in a timely manner! More

Exceptional I bought a brand new car here because of the way the service center treated me, specifically, Steven Burke. He is awesome. I've sent 4 people here to I bought a brand new car here because of the way the service center treated me, specifically, Steven Burke. He is awesome. I've sent 4 people here to buy cars since he took care of me just as he promised to and I promised to buy a car here and get it serviced here. Little did he know that day being such a nice guy would bring the dealership four new customers, my business and their business for years! I really like all of the service people and have always been treated well by everyone, but especially Steven and Donna Klepper and Kris the GM, Alan Richardson my salesman.. As long as I'm treated well I'll be back! More

Many Firsts This was the second dealership I visited to find the perfect car for me and they didn’t disappoint! I was pretty nervous coming in since this was the This was the second dealership I visited to find the perfect car for me and they didn’t disappoint! I was pretty nervous coming in since this was the first vehicle I purchased without any guidance from my parents, but Jonathan and Steven were awesome and made it quick and painless! I would definitely recommend the dealership and these gentlemen to anyone wanting a great car-buying experience. More

Best prices & very professional courteous service. Great selection of year end Tacoma at year end closeout pricing. Worth the 1.5 hour drive to get model & pri & very professional courteous service. Great selection of year end Tacoma at year end closeout pricing. Worth the 1.5 hour drive to get model & price I wanted. More

Courteous, quick service. Comfortable experience. Darryl made sure my questions were answered & that I was welcome there. The routine service was quick & convenient. It is obvious that the dealership Darryl made sure my questions were answered & that I was welcome there. The routine service was quick & convenient. It is obvious that the dealership values my business. More

Best car buying experiance to date This is the 4th vehicle I have bought from this dealership. I was extremely happy with my first purchase however I don't like dealing with car sales This is the 4th vehicle I have bought from this dealership. I was extremely happy with my first purchase however I don't like dealing with car sales people. I met Jeff when my daughter was buying her a 4runner. I like him so much that we decided to trade our car in for one as well. However we were going to wait a few weeks. Well we were in an accident that totaled my Tundra that I loved. So it forced us to buy a new one. I went right back to Jeff and ended up buying two a new Tundra and a new 4Runner. Jeff was want made this possible not pushy and for once I felt like the salesman was on my side. More

Always great service! Every time I have my car serviced at Cool Springs Toyota, I am always satisfied. My favorite service advisor is John who is so accommodating and pleas Every time I have my car serviced at Cool Springs Toyota, I am always satisfied. My favorite service advisor is John who is so accommodating and pleasant. More

A good experience I set my appointments online and was on time. Darryl was a friendly and pleasant guy. He was quick to it asking if he could help in any other way. I d I set my appointments online and was on time. Darryl was a friendly and pleasant guy. He was quick to it asking if he could help in any other way. I did have a question about a feature on the car I'd never used. Although initially stumped like me, he researched the answer and got back with me. All pretty much within an hour or so. My experiences with Toyota of CS have always been good. Darryl was no difference. More

60k maintenance DC was wonderful, helpful and patient. I changed my appointment a few times and he was very flexible. Called me promptly to tell me my car was ready a DC was wonderful, helpful and patient. I changed my appointment a few times and he was very flexible. Called me promptly to tell me my car was ready and moved cars so I could leave at ease. More