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Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.5
1,236 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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2610 Forest Ln

Dallas, TX

75234

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Showing 1,237 reviews

May 28, 2026

Great service. Explained everything very thoroughly and answered all my questions. Very good at communicating status More

by Mdukeman
Recommend Dealer
Yes
Employees Worked With
Zahid
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May 28, 2026

I have purchased my last two cars at Toyota of Dallas and always get top notch service. The staff is always professional, friendly, and very knowledgeable of their products. Greg was specifically helpful a More

by SHERILUDWIGS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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May 29, 2026 -

Toyota of Dallas responded

We're particularly pleased that Greg was able to make your last service appointment such a smooth and efficient experience while keeping you well-informed throughout the process. Your loyalty and trust in Toyota of Dallas for your automotive needs means everything to us, and we look forward to continuing to serve you with the same level of excellence you've come to expect.

May 28, 2026

Process went pretty smoothly -- everything was explained in detail and every question I had was considered thoughtfully! More

by VELAGAPUDI_PREETHI
Recommend Dealer
Yes
Employees Worked With
Denontrei
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May 29, 2026 -

Toyota of Dallas responded

Thank you for taking the time to share your positive experience with Toyota of Dallas. We are delighted to hear that your process went smoothly and that our team took the time to explain everything in detail while thoughtfully addressing all of your questions.

May 27, 2026

Dealership is big and they strive to satisfy customer Nehal Hasnat smart polite sales person More

by Pwangsri
Recommend Dealer
Yes
Employees Worked With
Nehal Hasnat
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May 29, 2026 -

Toyota of Dallas responded

We're especially grateful for your kind words about Nehal's professionalism and courtesy. Having knowledgeable and polite team members who can provide excellent service is something we take great pride in, and your feedback reinforces the quality of experience we strive to deliver to every customer.

May 25, 2026

Issue is not resolved yet Dealer was not able to diagnose the issue and the problem is still persisting. Need to visit the dealer again. More

by parvez
Recommend Dealer
No
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May 28, 2026 -

Toyota of Dallas responded

We understand how frustrating it is when a vehicle concern persists after a service visit, especially when a clear diagnosis has not yet been reached. Our team works to thoroughly inspect and troubleshoot reported issues in order to identify root causes and complete effective repairs. Feedback regarding diagnostic outcomes and overall service resolution is appreciated and will be reviewed internally as part of our ongoing efforts to improve service quality and technical accuracy. Please reach out to our Customer Relations Manager, Vianney Pedroza, at Vianney@toyotaofdallas.com so we may further assist you.

May 24, 2026

Alfredo was amazing! He has exceptional customer service skills and really took good time explaining what my car needed. He was never pushy when I declined services that More

by SHENNAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo
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May 29, 2026 -

Toyota of Dallas responded

We are absolutely thrilled to hear about your exceptional experience with Alfredo! It's wonderful to know that his customer service skills and genuine approach made such a positive impression on you. His ability to explain your car's needs without being pushy truly reflects the professional and authentic service we strive to provide.

May 24, 2026

Excellent service, always welcoming and ready to answer any questions, sweet and soft, felt good More

by korrapativishnu999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo, Luis
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May 29, 2026 -

Toyota of Dallas responded

It's incredibly rewarding to know that you felt comfortable and well-cared for during your visit. We strive to create an authentic and professional environment where every customer feels valued, and your feedback confirms that we're achieving that goal. Thank you for taking the time to share your positive experience.

May 24, 2026

Best service department. They will take care of vehicle very good. I highly recommend Toyota of Dallas service department. More

by FBRAVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
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May 29, 2026 -

Toyota of Dallas responded

It's wonderful to know that you felt confident in the quality of service you received. We take great pride in maintaining the highest standards for vehicle care, and your feedback reinforces our commitment to delivering reliable, trustworthy service that keeps our customers coming back.

May 23, 2026

I had a good experience working with Luis for the first time. Will come back to this location. More

by Estusager
Recommend Dealer
Yes
Employees Worked With
Luis
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May 29, 2026 -

Toyota of Dallas responded

We truly appreciate your trust in choosing us and look forward to serving you again in the future. Your feedback means a great deal to us and helps us continue providing exceptional service to all our customers.

May 22, 2026

Very honest and straightforward He was very honest and straightforward with pricing and labor He was very honest and straightforward with pricing and labor I would recommend him. More

by DOBOB52
Recommend Dealer
Yes
Employees Worked With
Dung Nguyen
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May 29, 2026 -

Toyota of Dallas responded

Thank you for your review! We truly appreciate your feedback about our honest and straightforward approach to pricing and labor. Your recommendation means the world to us, and we're grateful for the trust you've placed in our team.

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