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Toyota of Des Moines

Grimes, IA

4.7
4,967 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site. When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success: #1: Treat every single person who walks through our doors the same way we would expect to be treated. #2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here. One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here. We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**. In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**. Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation ! This is not an easy accomplishment considering that there are over 1200 dealers in the US alone. That's ranking in the top 1% ! You would have to travel hundreds of miles before you would find another dealer of this caliber.
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1650 SE 37th St.

Grimes, IA

50111

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Showing 4,967 reviews

May 27, 2024

Not a major fan of Toyota of Des Moines but the service center and people in the service department are amazing!!! More

by WILLIAMMAHONII
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
May 28, 2024 -

Toyota of Des Moines responded

Thanks for the review! We appreciate the kind words about our service department.

May 26, 2024

The tech guy could not fix my problem with the Toyota/iPhone connection. I’d like that fixed. More

by Joni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech department
May 28, 2024 -

Toyota of Des Moines responded

Thanks for the feedback! We value your business. Call service to discuss your experience - we strive for 5 stars!

May 26, 2024

Ian is always ready & willing to help. This dealership has been our go to for almost 19 years More

by JANJO13099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thanks for the loyalty! We're thrilled Ian & our team have been your go-to for 19 years. We appreciate your business!

May 26, 2024

Todd did a great job getting me exactly what I wanted. He is very respectful of my time and really worked hard to get me in to the exact vehicle that I wanted. More

by VANHOUTENDPT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Fantastic! Todd works hard to find the perfect car for busy customers. Thanks for choosing Toyota of Des Moines!

May 26, 2024

Eric corneilsen was great! Answered all my questions and instilled my confidence with the Toyota brand! Love my car so far!! I hope my decision is a good one! More

by BEADLADY796
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thrilled Eric exceeded your expectations! We're confident you'll love your Toyota – happy driving!

May 26, 2024

I love working with Toyota of Des Moines, wouldn’t buy my cars anywhere else! More

by Molly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

That's music to our ears! We truly appreciate your loyalty. Happy driving in your new Toyota!

May 26, 2024

Explain exactly what was found and what is needed to be done. Very thorough even though they couldn't duplicate the AWD alarm. More

by schuth9821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Glad we could help! We hope to see you again for your future auto needs!

May 26, 2024

Service was great. I brought it in Saturday after noon after the check engine light went on and it started running rough. They fixed the problem in 90 minutes and I was More

by Dance with the Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Wow! Glad we could help get you back on the road quickly. Thanks for choosing Toyota of Des Moines!

May 25, 2024

Responsive, expert, honest, and kind service people, that is why I trust Toyota Of Des Moines. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 28, 2024 -

Toyota of Des Moines responded

Wow, that means the world to us! We strive to be responsive, expert, honest, and kind in everything we do. Thank you for trusting Toyota of Des Moines!

May 25, 2024

Everything went smoothly with my car purchase. PJ and Chad were very helpful in finding exactly what I wanted. Amazing staff all around! More

by Cynthia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thanks, Cynthia! We're thrilled PJ, Chad, and our amazing staff helped you find the perfect car. Welcome to the Toyota of Des Moines family!

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