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Toyota of Des Moines
Grimes, IA
7,007 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 7,007 reviews
July 29, 2024
Express oil service is anything but an express. One hour later (after being first express oil change customer) vehicle was ready. Disappointed with excess oil spilled in engine block. I cleaned One hour later (after being first express oil change customer) vehicle was ready. Disappointed with excess oil spilled in engine block. I cleaned up oil dripping about the size of bowling ball. More
by bdclf4
Verified CustomerEmployees Worked With
July 29, 2024
I came to this location because I was not able to connect my blue tooth. I explained what the issue was. I was just another number. my blue tooth. I explained what the issue was. I was just another number. More
by RAYMOND.RINDY
Employees Worked With
July 29, 2024
Salesman and dealer were great! ! Only problem was a Saturday glitch getting an approval for wife’s credit due to an issue with her credit. Great experience though!! ! Only problem was a Saturday glitch getting an approval for wife’s credit due to an issue with her credit. Great experience though!! More
by SCOTTERC11
July 28, 2024
The service center employees were very rude when I asked them to clean the sticky residue on my windshield from the previous mileage sticker, they eventually cleaned it off but then I noticed a mud guard in them to clean the sticky residue on my windshield from the previous mileage sticker, they eventually cleaned it off but then I noticed a mud guard in the wheel-well was loose and I asked them to tighten the bolts because it was not like that when I dropped it off for service and the service manager was very condescending and snarky when he fixed it. I was very upset with how I was treated and my vehicle was treated, I have had great service at Toyota of DSM in the past with my previous vehicle but this time around was a lot different. More
by N/A
Employees Worked With
July 27, 2024
Professional. Courteous. Easy to schedule. Quality work. Thank you for your continued good work with our vehicles. Courteous. Easy to schedule. Quality work. Thank you for your continued good work with our vehicles. More
by Mark Ellingson
July 27, 2024
Yesterday was my first visit. From the very start I was treated well. Emily listened to my concerns and made sure I was getting the service I needed. My service didn’t take very l From the very start I was treated well. Emily listened to my concerns and made sure I was getting the service I needed. My service didn’t take very long. Would like to come back. More
by Andi_0711
Employees Worked With
July 27, 2024
Above and beyond my hopes. I was back on the road the next day. Your team saved my vacation from disaster. I was back on the road the next day. Your team saved my vacation from disaster. More
by bhouse46
Employees Worked With
July 27, 2024
Love my 2025 camry. They did a great job and I’m a high maintenance customer. They did a great job and I’m a high maintenance customer. More
by NATALOO314
