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Toyota of Des Moines
Grimes, IA
6,846 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,846 reviews
June 11, 2024
Service is always exceptional. They keep me informed about the status of my car and make recommendations for maintenance to keep my Highlander in top condition. And when all I need They keep me informed about the status of my car and make recommendations for maintenance to keep my Highlander in top condition. And when all I need is an oil change, they don’t pressure me into doing additional services. Great team. More
by landersendvm
Verified CustomerEmployees Worked With
June 11, 2024
Was very polite and accommodating. Service was done in a timely manner. Having coffee while I wait is nice. Service was done in a timely manner. Having coffee while I wait is nice. More
by JOHNDBURROW74
Employees Worked With
June 11, 2024
There is a current recall on the airbag, surprisingly they sold the car without fixing or addressing the problem. And it was used as a reason why they can’t provide a certified sale. When I was picking they sold the car without fixing or addressing the problem. And it was used as a reason why they can’t provide a certified sale. When I was picking up the car I was just trying to inquire about the mat at the back, the big fat guy in charge responded indignantly with a great disdain. More
by ARCOFGRACE
June 11, 2024
Had an issue after a brake repair. I complained that it took a week to repair, Toyota went out of their way to make it right with me as well as fix the issue. Great work Toyota!! I complained that it took a week to repair, Toyota went out of their way to make it right with me as well as fix the issue. Great work Toyota!! More
by JOSH@OTB-WEB.COM
Employees Worked With
June 11, 2024
Terrible customer service, they focus on the unnecessary things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the po things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the point then? I would not recommend this place to anyone, they focus on things that doesn't need to be replaced!!!! Go elsewhere!!!! More
by GRADAM94
Employees Worked With
Other Employees :
Robert Schulz, Colton Powers
June 10, 2024
Didn't even have a reservation and they got me right in. Only took 45min for my oil change. Great Service Only took 45min for my oil change. Great Service More
by plarson33
Employees Worked With
June 10, 2024
Waited almost a year and a half for car. I was miss informed about the lease terms. I was miss informed about the lease terms. More
by bunkersdave
Employees Worked With
June 09, 2024
The whole process took us almost five hours which was way to long but otherwise Toyota is a great place. Staff was extremely nice hosts. to long but otherwise Toyota is a great place. Staff was extremely nice hosts. More
by WATSONMIKE145
June 09, 2024
We found a good deal on a used CRV! Enjoyed working with Toyota of Des Moines on this vehicle purchase. Enjoyed working with Toyota of Des Moines on this vehicle purchase. More
by lori33
