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Toyota of Des Moines
Grimes, IA
4,732 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,732 reviews
October 06, 2019
Oil Change I came in for a walk-in oil change last Saturday. I was helped right away. Later I got a text with video from the technician, walking me through his I came in for a walk-in oil change last Saturday. I was helped right away. Later I got a text with video from the technician, walking me through his inspection of my car. Very cool. Then the service manager walked me through options for replacing my tires. Thanks for being so thorough - I appreciate it. More
by Dave
Employees Worked With
Logan Gihring
Helpful October 05, 2019
Excellent experience! Very professional and easy. My salesman, Bob, listened to what I wanted and he delivered. It’s not my first car purchased from Toyota of Des Moines, and definitely not my last! Th salesman, Bob, listened to what I wanted and he delivered. It’s not my first car purchased from Toyota of Des Moines, and definitely not my last! Thank you. More
by QT314
October 04, 2019
Purchased a new 2019 Prius Both the sales and finance persons were excellent in listening and responding to our questions, and reached a price that was fair for both parties. W Both the sales and finance persons were excellent in listening and responding to our questions, and reached a price that was fair for both parties. We keep going back to Toyota of DSM because of the character of their staff - sales, finance, and service. It's nice to know that when you go there, you will not be taken advantage of. More
by Martha Gelhaus
October 04, 2019
This was by far the best place we have car shopped. Very nice people to work with and everything was done so quickly. Highly recommend. Faraz was awesome. nice people to work with and everything was done so quickly. Highly recommend. Faraz was awesome. More
by Scott1984
October 04, 2019
Superior Service I was recently into the dealership to have service work done on my Toyota RAV. I was in an accident with the vehicle and wanted to get Auto Armor rea I was recently into the dealership to have service work done on my Toyota RAV. I was in an accident with the vehicle and wanted to get Auto Armor reapplied to the exterior of the vehicle. While there, I wanted to also have the interior of the vehicle looked at because I was dissatisfied with the auto armor coverage of the interior fabric. The seats had stains and looked splotchy. Jamie kept me informed about the progress of the work. The vehicle was cleaned and auto armor reapplied both inside and out. it looks like a new vehicle again. I was very impressed with the quality of the work and the courteousness of the Toyota staff that helped me. I will continue to purchase Toyota vehicles and deal with Toyota of Des Moines because of my positive experiences with them over the years. More
by Norma
Employees Worked With
Jamie ( a nice guy)
October 03, 2019
Everything was very professional, start to finish. From the sales team to the financing. I never felt pressured in any way. Derek made the experience very easy. the sales team to the financing. I never felt pressured in any way. Derek made the experience very easy. More
by Joe
Employees Worked With
Derek Harris , Marcy Davis
October 03, 2019
Leasing 2019 Rav4Limited I was interested in leasing a 2019 RAV4 Limited. Shane worked with me to find the exact vehicle I wanted since they did not have it on their own lot I was interested in leasing a 2019 RAV4 Limited. Shane worked with me to find the exact vehicle I wanted since they did not have it on their own lot. They found the vehicle I wanted within a day and sent someone to pick it up and my entire transaction was finished within three days. Brenna, the finance person who worked with me, was super! This was a really good car buying experience. And so far, I love the RAV4! More
by RAV4 lover
October 03, 2019
Didn't waste time playing the car sales game. Shane Siegle cut to the chase on the deal we wanted. Brenna was pleasant and made financing easy. Both a pleasure to deal with. Thanks Toyota Shane Siegle cut to the chase on the deal we wanted. Brenna was pleasant and made financing easy. Both a pleasure to deal with. Thanks Toyota More
by Ed Pilkington
October 03, 2019
Brought Highlander in for a check on gas cap door not functional, took 10 minutes, found out it had been disconnected by another shop while putting on remote start. Fixed and on my way. functional, took 10 minutes, found out it had been disconnected by another shop while putting on remote start. Fixed and on my way. More
by Joan123
Employees Worked With
October 03, 2019
Great Service Justin helped me with my new tire purchase - love the fact I get free tire rotation with my purchase. He got me scheduled right away and my vehicle w Justin helped me with my new tire purchase - love the fact I get free tire rotation with my purchase. He got me scheduled right away and my vehicle was ready when promised. More
by Debbie S
Employees Worked With
