Toyota of Des Moines

We are very happy with the service and thanks to pj for helping us get our new car helping us get our new car More

I essentially left with the same problem I came with and $1,092.00 in my wallet. Such is life when dealing with Dealerships. $1,092.00 in my wallet. Such is life when dealing with Dealerships. More

I find the online tool for scheduling service appointments somewhat deficient. Unless I am missing something, I could not find a way to add a new vehicle as a Returning Customer. I had to use a appointments somewhat deficient. Unless I am missing something, I could not find a way to add a new vehicle as a Returning Customer. I had to use an existing vehicle as a placeholder to schedule my appointment. It was annoying for me as a Returning Customer. I looked at using the Quick Appointment form for my “new vehicle,” and I found it to be worse. It would not even display the list of service options. I can imagine these issues might be particularly frustrating for a new customer. More

Service was fast and staff very friendly, professional, and helpful. Never had a problem in all the years we’ve done business with this dealer and have bought a number of Toyota vehicles from them. and helpful. Never had a problem in all the years we’ve done business with this dealer and have bought a number of Toyota vehicles from them. More

Quick and easy to deal with Quick and easy to deal with. Very nice people to talk with. Very nice people to talk with. More

Helpful. Professional They kept me well informed of the progress. They cleaned my car when they were done. Professional They kept me well informed of the progress. They cleaned my car when they were done. More

Great communication, love the videos afterwards. Overall wonderful people! Easy check in and out! Love it Overall wonderful people! Easy check in and out! Love it More

All aspects at this dealership is excellent. Our salesperson Steve Henigan was awesome, thorough and friendly. We look forward to the many miles and years ahead that our newly new, low mileage Our salesperson Steve Henigan was awesome, thorough and friendly. We look forward to the many miles and years ahead that our newly new, low mileaged 2023 Toyota Highlander Platinum vehicle will provide to our family. It is a pleasure to drive. More

I feel it is a well-run service department. The transition to texts and all things technology is a little challenging for many of us Baby Boomers. First, I got a text about a quote. I didn't The transition to texts and all things technology is a little challenging for many of us Baby Boomers. First, I got a text about a quote. I didn't know what to do. Then there was a text about payment. I ignored it and did it the old-fashioned way. Finally this two-step review. Too much. More

The toyota team was very professional, friendly and Steve Henigan was so helpful. He got me the best trade in value for my Camery. He explained everything I needed to know about my new Rav4 hybrid. I did no Henigan was so helpful. He got me the best trade in value for my Camery. He explained everything I needed to know about my new Rav4 hybrid. I did not intend to get a hybrid but after all the positives he told me about I was sold. Thanks to the whole Toyota team! More