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Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
7,015 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,015 reviews

April 02, 2024

Did a great job fixing my alternator. Very accommodating and helpful. Really impressed with the video update on what was done. More

by MPETERSON303
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
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Jul 03, 2024 -

Toyota of Des Moines responded

Thank you for the positive feedback! We're glad we could fix your alternator and that you appreciated the video update. We strive to provide both excellent service and clear communication.

April 01, 2024

Was a great experience. Steve did a great job making sure we were completely satisfied. Will definitely return. More

by Jenkins201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Toyota of Des Moines responded

Thrilled to hear it was a great experience! Steve is fantastic - making sure you're completely satisfied is our priority. Thanks for choosing Toyota of Des Moines, and see you next time!

April 01, 2024

Steve helped me with this sale. It went through without a hitch. The sale started on Wednesday and closed Saturday morning. More

by Dan D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Toyota of Des Moines responded

Thanks for recognizing Steve's help in making your car buying experience a breeze. Welcome to the Toyota family! See you next time at Toyota of Des Moines!

April 01, 2024

Excellent Knowledgeable, took really good care of me and my vehicle Got vehicle in quickly More

by Edgiesman
Recommend Dealer
Yes
Employees Worked With
Terry
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Apr 02, 2024 -

Toyota of Des Moines responded

Delighted to hear it was an excellent experience! Our team is knowledgeable and puts your needs first. Thanks for choosing Toyota of Des Moines!

April 01, 2024

Friendly, fast, reasonable prices Got the vehicle in quickly, got the work done and got me on the way quickly More

by Edgiesman
Recommend Dealer
Yes
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Apr 02, 2024 -

Toyota of Des Moines responded

Friendly, fast, and reasonable prices - that's what we aim for! Thanks for choosing Toyota of Des Moines!

March 31, 2024

I really don't like this part of reviews. I did not like the fact that we only received one key fob for our vehicle, and that it may 2 months before we get the other one. I'm glad they took t More

by RFWILLIAMS08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Toyota of Des Moines responded

We're glad the team was patient and helpful explaining the electronics to your wife, and that everyone was friendly overall. Please let us know if there's anything we can do to improve your experience further. Thanks for choosing Toyota of Des Moines!

March 31, 2024

Honest and informative. Shared what was likely wrong and didn't pressure sell services who easily could have to increase the bill. Toyota of DSM is the best! More

by Anderson8992
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
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Apr 01, 2024 -

Toyota of Des Moines responded

Thrilled you found us honest and informative! We prioritize clear communication and avoiding unnecessary pressure. Thanks for trusting Toyota of Des Moines!

March 31, 2024

Quick and great service. . Ian was just unfamiliar with Key Fob issues Always feel repected at dealership More

by urblues
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
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Apr 01, 2024 -

Toyota of Des Moines responded

Glad the service was quick and overall great! Thank you for appreciating the respectful atmosphere at Toyota of Des Moines. See you next time!

March 31, 2024

The process was quick and service was great. Other than taking an hour longer than they said it would take, everything was good. More

by james.e.kahler
Recommend Dealer
Yes
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Apr 01, 2024 -

Toyota of Des Moines responded

Glad the overall service was great and the process was quick! We understand waiting an extra hour can be frustrating. We'll be reviewing our time estimates to ensure better accuracy in the future. Thanks for choosing Toyota of Des Moines!

March 31, 2024

Friendly, reliable, trustworthy I have recommended Toyota vehicles to friends for their reliability and this dealership for their honesty. More

by CROSSCHERYL1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Toyota of Des Moines responded

Wow, high praise indeed! Friendly, reliable, and trustworthy is what we strive for. We truly appreciate you recommending Toyota vehicles and our dealership for honesty - that means a lot!

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