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Toyota of Des Moines

Grimes, IA

4.7
7,021 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,021 reviews

March 28, 2024

Very rapid response - turn around - excellent communication, professionalism and courtesy. I will return. More

by Kerux5
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Jul 11, 2024 -

Toyota of Des Moines responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Toyota of Des Moines. Thank you for your business and we look forward to seeing you back again next time!

March 28, 2024

Quick and easy. Nice that they picked up the car. The front license plate did get bent in the car wash though. More

by ericargotsinger
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
Jul 10, 2024 -

Toyota of Des Moines responded

Thank you so much for taking the time to leave us a rating! We would love to hear more about your visit so that we can continue to work to earn 5 stars!

March 27, 2024

Took forever. Poor communication. Broke something else fixing problem. Same last visit. Last visit failed to reinstall sp lb ash guards in my front fenders. Didn't More

by LPMONROE
Recommend Dealer
No
Employees Worked With
Idk. Not just service manager. Whole experience.
March 27, 2024

Appears that every employee has their job . Lots of employees wondering about Enough with the questions More

by hmcpt2050
Recommend Dealer
Yes
Employees Worked With
idk name but very friendly, young and conscientious
Mar 28, 2024 -

Toyota of Des Moines responded

Thanks for your feedback! We strive for a well-coordinated service experience, and appreciate you noticing our team members working diligently. See you next time!

March 27, 2024

Needed a rubber strip on top of SUV Long wait but good service Well done More

by hmcpt2050
Recommend Dealer
Yes
Employees Worked With
do
Mar 28, 2024 -

Toyota of Des Moines responded

Glad we got your SUV fixed up! We apologize for the long wait - we'll see what we can do to improve wait times in the future. Thanks for choosing Toyota of Des Moines!

March 26, 2024

The work was done without issue and on time. Very friendly staff. Emily did a great job. More

by boydbauer
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Jul 08, 2024 -

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

March 26, 2024

I always feel like they take care of me at Toyota of DM. Ask for PJ and you will not regret your buying experience. From start to finish everything went nice and smooth. Thanks for the great service. More

by l.vongxay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Toyota of Des Moines responded

Feels great knowing you're taken care of! Thanks for recognizing PJ's excellent service. Smooth sailing from start to finish - that's what we aim for! See you next time!

March 26, 2024

Ian Davis is the best service manager! Honest, down to earth feedback when it comes to repair work, and easy to schedule with. Wouldn't think about letting anyone else work on my car! More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Toyota of Des Moines responded

Happy to hear Ian was easy and friendly! We appreciate you choosing Toyota of Des Moines and look forward to seeing you again in the future.

March 25, 2024

Buying a certified used car was a straightforwarsd experience, and Eric was an excellent salesman. More

by Bethany S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing Eric's excellent service. Happy you found the perfect certified Toyota! See you next time at Toyota of Des Moines!

March 25, 2024

Toyota of Des Moines is a very nice facility with friendly and professional staff. Purchasing a vehicle there was an easy process. I would buy there again. More

by kevinbrinker67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Colón
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Toyota of Des Moines responded

Happy to hear it was easy and friendly! We appreciate you choosing Toyota of Des Moines and look forward to seeing you again in the future.

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