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Toyota of Des Moines

Grimes, IA

4.7
7,027 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,027 reviews

March 20, 2024

Loved working with Steve Henigan! He made the process of purchasing a new vehicle so easy!! He was never pushy and always answered my questions in a timely manner! I would definitely More

by KCRATSENBERG521
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hippen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Toyota of Des Moines responded

We're thrilled you loved working with Steve! Making the car-buying process easy and stress-free is our goal, and Steve sounds like he delivered. Driving 3 hours is a big commitment, and we're so grateful you chose us! See you next time!

March 20, 2024

Professional, friendly, kind. So thankful for the trustworthy service department at Toyota Thanks so much More

by Ken
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Mar 20, 2024 -

Toyota of Des Moines responded

We appreciate your kind words! Professional, friendly, and trustworthy is what we strive for in our service department. Thanks so much for choosing Toyota of Des Moines!

March 20, 2024

I have gone by Toyota of desmoines for years, I am glad we could work together on a great deal☺️ More

by BRACKINJW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Simpson
Mar 21, 2024 -

Toyota of Des Moines responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

March 20, 2024

It was very good. Aaaaaaaaaaasaaa A b c d e f g h I j k l m n o p q r s t u v w x y z More

by strikertd
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Mar 21, 2024 -

Toyota of Des Moines responded

Thanks! It was a pleasure working with you and we look forward to your next visit here at Toyota of Des Moines!

March 20, 2024

Great service and shuttle service. Ease of scheduling and drop off. Clean and nice waiting room. More

by tshafer_genchi
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Jul 10, 2024 -

Toyota of Des Moines responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Toyota Of Des Moines - we're glad you appreciate that. We're looking forward to your next visit!

March 20, 2024

They were ready for me when I got there. Check in was prompt and easy and the car was ready in about an hour. More

by glongpilot
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Jul 18, 2024 -

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

March 19, 2024

I purchased a new truck today from Des Moines Toyota. The entire process was pressure free and smooth. Every person involved in the process was professional and answered each question I had. Compliments More

by Randy P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Mar 19, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

March 19, 2024

I am disappointed they did not pursue the issue with my car. I took it there for a reason because I trust Toyota but I was sent to Lexus dealer instead. More

by SARAHRIPPERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Toyota of Des Moines responded

Thanks for taking the time to tell us about your recent service experience. We’re disappointed to hear that we weren’t able to provide you with the vehicle maintenance you were looking for at our dealership. If you’d like to discuss this further, please contact our General Manager, JP Phillips.

March 19, 2024

DSM Toyota has always done exceptional service work on my cars and trucks. Every is friendly and helpful. More

by ms18golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 20, 2024 -

Toyota of Des Moines responded

We appreciate your continued trust in us for exceptional service! Friendly and helpful is what we strive for. Thanks for choosing Toyota of Des Moines!

March 19, 2024

Very efficient and fair Easy to work with. Very accommodating Todd was fantastic to work with More

by clkirchhoff
Recommend Dealer
Yes
Employees Worked With
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Fiechter
Mar 20, 2024 -

Toyota of Des Moines responded

Efficient, fair, and easy to work with - that's what we love to hear! Thanks for recognizing Todd's fantastic service. See you next time!

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