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Toyota of Des Moines

Grimes, IA

4.7
7,451 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. ...
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,451 reviews

May 24, 2024

The fine team at Toyota of Des Moines did an excellent job on my recent service. I showed up without an appointment and was taken care of promptly. More

by adamschmidt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We're happy to help even without an appointment. Glad we got you back on the road quickly!

May 24, 2024

It was so amazing yesterday, I went in for oil change without making an appointment. They still took care of my car even though they were super busy. Good job guys More

by MelvinGrupee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
May 28, 2024 -

Toyota of Des Moines responded

Wow, thanks! We appreciate your understanding & patience. Glad we could fit you in for your oil change!

May 24, 2024

Justin was very helpful. The dealership is strong, knowledgeable, clean and helpful but more expensive than other service places. More

by hansone614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thanks for the feedback! We appreciate you recognizing Justin's helpfulness and our clean, knowledgeable environment. Visit us again in the future!

May 23, 2024

Shane was a true professional, great to work with on my vehicle purchase, and a pleasure to get to know. More

by BMTHOMAS15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Toyota of Des Moines responded

Thanks for the review! We're happy Shane made your vehicle purchase a pleasure. Visit us again soon!

May 23, 2024

Dealership agreed to swap my winter tires for the all season tires I use otherwise for a reasonable fee and coordinated with routine service visit. More

by RRBOOM54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
May 23, 2024 -

Toyota of Des Moines responded

Great to hear! We value your time. Glad we could combine services for a smooth experience.

May 23, 2024

Pleasant and helpful staff. Address any issues that arise professionally and work to resolve effectively. More

by HANSEN.LAURA.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
May 24, 2024 -

Toyota of Des Moines responded

Thanks for the praise! We strive for a pleasant experience & effective problem solving. See you next time!

May 23, 2024

They took care of my car repairs in an excellent way and took care of any questions and concerns I had about my car. More

by NMRKANNE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blake and the Service Manager were very nice and helpful in getting my car repairs taken care of.
May 24, 2024 -

Toyota of Des Moines responded

We're thrilled to hear it! Excellent repairs and addressing your concerns is our priority. Thanks!

May 23, 2024

I like the online system with video and updates as well as to pay. Nice mechanic! Expensive and so far nothing has been covered by the extended warranty for which we paid a lot of money ! More

by DANSKEGIRL52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Our mechanic. -/Chris Gavin?
May 24, 2024 -

Toyota of Des Moines responded

Thanks for the feedback! We appreciate you liking the online system & our mechanic's work. We hope to see you again in the future!

May 23, 2024

Best dealership around! The service provided was top notch! The employees are all really friendly! More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry M,
May 24, 2024 -

Toyota of Des Moines responded

Wow, thanks for the kind words! We're thrilled you had a top-notch experience. Thank you for your review!

May 23, 2024

The dealership is great they just need to have printed labels when they do service work More

by CKSERVICESGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Des Moines responded

Thanks for the feedback! We're always looking for ways to improve. We hope to see you again in the future!

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