Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
6,744 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Contact Dealership
View Awards

1650 SE 37th St.

Grimes, IA

50111

Directions

By Type

Showing 6,744 reviews

January 10, 2024

Service repair was great, frustrated by lack of customer service staff. Need more service staff to answer phones and be present in facility More

by hemvane
Recommend Dealer
Yes
Report | Print
Jan 11, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We will look to improve before your next visit.

January 10, 2024

Got on the problem right away and got it fixed Also shuttle driver was very good More

by obrien1004
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Report | Print
Jan 11, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

January 10, 2024

I like the dealership because they don't try to upsell you on service, and the salesmen are not pushy. More

by kgeren1987
Recommend Dealer
Yes
Employees Worked With
Steve Hennigan
Report | Print
Jan 11, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

January 10, 2024

Fast service Efficient only oil change but did a good job It was quickly done More

by dmlisa200
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
Report | Print
Jan 11, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

January 10, 2024

This experience was good, except for the fact that they told me my cabin filter needed to be changed. I know how to do it myself so ordered another one, and it really didn't need changed yet. More

by hopebytes
Recommend Dealer
Yes
Report | Print
Jan 11, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

January 10, 2024

Paid to have my tires rotated and got down the road car started shaking really bad. Went back and was told it would be $90 to rebalance. Part of rotating the tires is cleaning the rims out of necessary. Ne More

by LACEYKHOWE
Recommend Dealer
No
Employees Worked With
Emily Wagner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Report | Print
Jan 11, 2024 -

Toyota of Des Moines responded

Hi Lacy, we appreciate your feedback and we are disappointed that you were not satisfied with your recent tire rotation. We would like to chance to discuss this with you and work towards a solution. At your earliest convenience, please contact our general manager, JP Phillips.

January 10, 2024

Toyota of Des Moines is a superior car dealership. The staff went above and beyond to make my experience an excellent one. More

by TONYMBURROUGHS
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Caffrey
Report | Print
Jan 11, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

January 10, 2024

Always perfect Jose was so nice so early in the morning Very professional kept me updated More

by cycub10
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jan 11, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

January 10, 2024

Was prompt, professional and can trust a job done well Will definitely come back to Toyota More

by elaineahites
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
Report | Print
Jan 11, 2024 -

Toyota of Des Moines responded

We look forward to your next visit!

January 10, 2024

I love the explanation that was given about the car after it was in. I love the detailed instructions that was given before we drove off with the new car. More

by LeAnne
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Caffrey
Report | Print
Jan 11, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us.

1
...
278
279
280
...
675