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Toyota of Des Moines

Grimes, IA

4.7
6,965 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,965 reviews

June 03, 2021

It took a bit for the vehicle to arrive, but once it did I was very pleased. Beautiful color and a great drive. Love it! More

by Virginia.a.Corbett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Sheppard
Jun 04, 2021 -

Toyota of Des Moines responded

Virginia, thank you for the five-star review! We are glad to hear you are happy with your vehicle and hope you enjoy it. If you have any further questions or automotive needs, please don't hesitate to give us a call.

May 31, 2021

It was quick and fast. My car is now running even better! The service team always does a great job! Thanks for the great service! More

by tylergustason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cass Cupp, David Marchant
Jun 01, 2021 -

Toyota of Des Moines responded

You're very welcome! We enjoyed working with you and appreciate you bringing your vehicle to our service team. Come visit us again before too long!

May 30, 2021

Ian Davis provided excellent service. Unfortunately the mechanic did not catch the brake rotor the week before when I had it in for standard mechanical service when we required oil & lube, and multi point More

by Wilges
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Toyota of Des Moines responded

Thank you so much for taking the time to tell us about your recent experience with our service team. We use our customers' feedback to identify areas to improve to make future visits even more seamless and enjoyable. Please don't hesitate to reach out if there is anything else our team can do to be of assistance!

May 30, 2021

Seth R. was very interested in my problem and my time. He explained what was done and why, even SHOWING me the area. I was quite thankful. More

by JanDeJong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rhodes, Rebecca Hildreth
Jun 01, 2021 -

Toyota of Des Moines responded

We're happy Seth could help you with your vehicle and make the process clear. Thank you so much for trusting our team with your service needs and for taking the time to leave us this feedback. We look forward to working with you again in the future!

May 30, 2021

I would have given 5 stars if they would have had shuttle service. I think the prices are high but I suppose they are about the same as other places. More

by Catbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Toyota of Des Moines responded

Thank you for this review and for the suggestion! We love our customers and want to make every experience at our dealership top notch. Let us know if you have any lingering questions or concerns that we can help with!

May 30, 2021

Each time I've been at the dealership, the service and people have been great. This time I had no appointment but an unexpected nail in my tire, I was taken care of right away. Thank you for always More

by Dee and Bruce Glaubergdeebruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Dee and Bruce Glaubergdeebruce responded

I do not want our name used on the review. Thank you.

Jun 01, 2021 -

Toyota of Des Moines responded

Hello! Thank you so much for leaving us this review and for choosing to work with all of us at Toyota of Des Moines for your service needs. We hope to work with you again in the future!

May 29, 2021

Knowledgeable and personable staff who provided information and services in an efficient manner. One of the best automobile purchase experiences I've had over many years. More

by Jeanette
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Spencer Stover, Jim Weaver, Joe Green
Jun 01, 2021 -

Toyota of Des Moines responded

This is wonderful to hear, thank you for sharing! It was our pleasure working with you and we hope you've been enjoying your new vehicle. Our team is available if there is anything else you need!

Jun 01, 2021 -

Jeanette responded

Please share my review with Toyota of Des Moines.

May 29, 2021

Shane S. is great to work with, as is all the staff. Fifth vehicle I’ve leased or purchased here and the experience each time is fast, professional, and enjoyable. More

by Ben H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
Jun 01, 2021 -

Toyota of Des Moines responded

Wow, thank you so much for your continued support and patronage, Ben! We strive to make each and every visit smooth and enjoyable and we're so happy to hear this feedback from you. Thank you for going out of your way to leave us this 5-star review and kind comments about your experience with Shane. Let us know if there is anything else we can do to be of assistance, and enjoy your new vehicle!

May 29, 2021

The people who took care of my car's oil change and tire rotation were very friendly and professional, as was the cashier who took my payment. I absolutely love that you have coffee, hot chocolate and goo More

by LGWH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name of my service tech. Sorry.
Jun 01, 2021 -

Toyota of Des Moines responded

You're welcome at anytime! Thank you for taking the time to leave us this review and for choosing Toyota of Des Moines for your automotive services. We look forward to working with you again on your next visit!

May 27, 2021

Spencer and Josh were great! Rod was very good. I had asked that my financing only be for 48 months. He set it up for 72 without asking me. I can pay extra but wish I had been asked. I got there and the More

by Jeripershy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Stover, Josh Riley
May 27, 2021 -

Toyota of Des Moines responded

Thank you so much for taking the time to provide this detailed feedback about your experience with our team! We strive to provide a top notch customer experience during each and every step of the purchasing process, and your feedback helps us improve toward that goal. Please let us know if there is anything else we can do for you, and we hope to have the opportunity to work with you again in the future!

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