Toyota of Des Moines

Treated me really well. Dan listened to my needs and worked with me to get me what I wanted. Painless paperwork too. This is why I keep coming back. worked with me to get me what I wanted. Painless paperwork too. This is why I keep coming back. More

Service staff was very courteous. I arrived at 12:00 noon per my appointment and was greeted promptly. Service was completed in the estimated time. noon per my appointment and was greeted promptly. Service was completed in the estimated time. More

We came in to buy a used car for our kids. We worked with Eric on the purchase and he was very helpful. The car had a couple things that needed attention before we bought it and Eric kept us up to date with Eric on the purchase and he was very helpful. The car had a couple things that needed attention before we bought it and Eric kept us up to date on those items and was very pleasant to work with. More

I was well taken care of when I brought my Sequoia in for its 30,000 checkup. The tires were rotated and my tech found that I needed my cabin filter changed and I was able to communicate through text to Jo its 30,000 checkup. The tires were rotated and my tech found that I needed my cabin filter changed and I was able to communicate through text to Joseph James, my service advisor to proceed with changing the filter. Fast, efficient quality service department. More

We purchased our van 2 years ago. We just had the 2-year check up. I am pleased that I was reminded that it was getting close to the deadline expiration date. I appreciate the e-mail notice. Everything is g check up. I am pleased that I was reminded that it was getting close to the deadline expiration date. I appreciate the e-mail notice. Everything is good to go and we plan to continue having our van serviced here. The staff is friendly and efficient. More

I recently purchased a 2021 Toyota RAV4 here and had a wonderful experience. Hugh was awesome to work with, and was very friendly and made me feel comfortable through the entire process. It was a very b wonderful experience. Hugh was awesome to work with, and was very friendly and made me feel comfortable through the entire process. It was a very busy Saturday, but Hugh took the time to check in with my family and I to keep us updated on the progress being made, which was greatly appreciated. Marcy was also very friendly and very efficient with financing. Thank you, Toyota of Des Moines! More

All my concerns were addressed. Much improved dealership over a few years ago. Travis and Mike both exceeded my expectations. I will continue to bring my Tacoma to the dealership. over a few years ago. Travis and Mike both exceeded my expectations. I will continue to bring my Tacoma to the dealership. More

I asked that a couple of my filters be changed after the original maintenance work was completed. The service tech and mechanic got it completed, no problem. original maintenance work was completed. The service tech and mechanic got it completed, no problem. More

It was an overall great experience and I was able to get my first car pretty easily with kind staff helping the process along the way. my first car pretty easily with kind staff helping the process along the way. More

No issues with this dealership thus far. Purchased a 2020 Highlander in late August 2020, having made the decision to trade in our 2014 Highlander on the newly redesigned model. Smooth process entirely, from Highlander in late August 2020, having made the decision to trade in our 2014 Highlander on the newly redesigned model. Smooth process entirely, from start to finish. Service department operates well, entire staff of dealership polite and professional, and we won’t hesitate to purchase from them in the future. More