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Toyota of Des Moines

Grimes, IA

4.7
6,792 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,792 reviews

March 20, 2020

Recall and 5,000 mile check up All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again. More

by kpokorny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Toyota of Des Moines responded

Thank you so much for the incredible review! We're so glad your visit went so smoothly. We can't wait to see you again and work with you further! Let us know if you ever need further assistance.

March 18, 2020

Oil change Never have a problem with the service at Toyota. They are great !The vehicle is always clean when they are done.Very curtious and friendly. More

by pkading
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember their names.
Mar 19, 2020 -

Toyota of Des Moines responded

Thank you so much for your kind words and for your recommendation. We Truly appreciate the time you put into your feedback and we are so glad that your experience was so positive! Please, let us know if we can be of any further help.

March 18, 2020

Efficient, Friendly Service When I arrive for my service appointment, someone waits on me immediately and starts the process. I really like the multi-point inspection video provi More

by russv47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Galvin
Mar 19, 2020 -

Toyota of Des Moines responded

This is our favorite thing to hear! Thank you so much, Russ, for such thoughtful feedback! We pride ourselves on our staff and their high-level of service knowledge. Please, let us know if there is ever anything else we can help you with. We look forward to working with you again!

March 17, 2020

The Service Department listened to my request and acted on it in an efficient, thorough, professional way. I trust their service and the manner in which they deliver it This Toyota Dealership is awesome! More

by symond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i can't remember the names of my service providers but they were great!!!, Bryon Baker
Mar 18, 2020 -

Toyota of Des Moines responded

Wow!! We love to see the enthusiasm! Thank you so much for such an incredibly thoughtful review and recommendation. We will be sure to pass your compliments on to the entire service team! We hope to see you again the next time your vehicle needs servicing! Have an incredible day!

March 16, 2020

Smooth My purchase went smoothly over 3 days despite the fact that I live north of Fort Dodge. Had to make 3 trips to the dealership because I was planning More

by boydmjdk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryon Baker
Mar 17, 2020 -

Toyota of Des Moines responded

Thank you for taking the time to leave us your feedback! We appreciate the fact that you continue to come back. We hope you enjoy your new vehicle, come back anytime!

March 15, 2020

Pleased oberall. However am disappointed the car does not have the capability to program m garage door. Does not make sense this was left off a Rav 4 XLE that cost $36,000. More

by Wcg416
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Henigan
March 12, 2020

Great Toyota service I appreciated the efficiency of my service of oil change, tire rotation and new battery and like the video sent to my phone of the assessment of my ve More

by mera48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Toyota of Des Moines responded

Thank you for that genuine review and rating! We really cannot thank you enough for the recommendation! Please, let us know if we can be other any further help!

March 07, 2020

Tire rotation and oil change. All people I spoke with were gracious and courteous. Lots of smiles were so important as everyone coming in is stressed and trying to fit everything More

by jsvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Staley, Rebecca Hildreth
Mar 09, 2020 -

Toyota of Des Moines responded

Customer service is the number one priority to us here at Toyota of Des Moines. We are so glad to hear that your experience was so positive and had such a great outcome. We truly appreciate you taking the time to review and recommend us! We look forward to working with you again in the future!

March 06, 2020

30,000 mile checkup Got in, got out, things were done right and promptly. Good coffee and cookies. Always look forward to getting servicing done. It is always done rig More

by Lakota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Mar 06, 2020 -

Toyota of Des Moines responded

Thank you for the kind words, Lakota! We pride ourselves on efficient service while striving for the best quality of customer care. We look forward to seeing you next time!

March 06, 2020

Excellent experience..as always I could go to places closer to my home for service, but I have such faith in Toyota's service department, it's worth the drive. More

by I'lltakeToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Carter
Mar 09, 2020 -

Toyota of Des Moines responded

Thank you so much for the words of encouragement! We love to hear when we meet our customers' expectations! We appreciate you taking the time to let us know how we did and for recommending us! Please, let us know if there is ever anything more we can do for you!

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