Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
7,456 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Contact Dealership
View Awards

1650 SE 37th St.

Grimes, IA

50111

Directions

By Type

Showing 7,456 reviews

August 07, 2023

Bob was awesome to work with. He provided updates and answered questions though out the order process. We love our new Rav4! More

by Lindsay.mcmillen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Staley
Report | Print
Aug 18, 2023 -

Toyota of Des Moines responded

We're happy to hear that you love your new Rav4! We're confident that you'll enjoy many years of driving with it. Thank you for highlighting Bob! Have a great day.

August 06, 2023

Very happy to get my RAV4-Hybrid much sooner than anticipated. We love the car and are very happy with it. More

by joyceil2q
Recommend Dealer
Yes
Employees Worked With
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Toyota of Des Moines responded

We want to make sure that our customers are satisfied with their purchase, and we appreciate that you took the time to let us know that you're happy with your RAV4-Hybrid. We hope you enjoy many years of driving your new car! Thank you for your rating.

August 06, 2023

A very honest professional experience. Ian did not pressure us. And the car we bought great. More

by timothyjohnson_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Toyota of Des Moines responded

We appreciate you mentioning that Ian did not pressure you. We know that this is important to our customers, and we're glad to hear that Ian was able to respect your decision-making process. We hope to work with you again soon!

August 04, 2023

From start to finish my buying experience was 5 star! Steve was awesome & everyone I interacted with made this an easy & fun process. Thanks, Steve, Ryan & Justin! More

by Kate W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Toyota of Des Moines responded

Thank you for taking the time to leave such a positive review! We're so glad to hear that you had a 5-star buying experience from start to finish. We're committed to providing excellent customer service, and we're glad to hear that we were able to meet your expectations. Enjoy your new car!

August 01, 2023

A great place to work with people are great and friendly and helpful to work with will be back Thanks More

by Jerry Burrows
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey McBride
Report | Print
Aug 18, 2023 -

Toyota of Des Moines responded

Jerry, thank you for taking the time to leave such a positive review! We're so glad to hear that you had a great experience working with our team. We're committed to providing excellent customer service, and we're glad to hear that we were able to meet your expectations.

July 31, 2023

Top notch experience! !! Shane and the team at Toyota Des Moines is transparent, open and honest. More

by cmillhollin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Toyota of Des Moines responded

We appreciate you mentioning that Shane and our team are transparent, open, and honest. We pride ourselves on being a dealership that customers can trust, and we're glad that you felt that way during your experience with us. Thank you for choosing Toyota of Des Moines.

July 31, 2023

Just got my new Toyota tundra Rony is the best 100 recommended Love Toyota Toyota is the best chose More

by elderreyes39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Toyota of Des Moines responded

Thank you for the five-star rating! Please let us know if we can help you with anything else. We hope you enjoy your new Tundra for many years to come!

July 30, 2023

We have purchased three vehicles from Toyota of Des Moines but this was the first time I experienced it alone after the passing of my husband. It was an extremely emotional journey but Shane was awesom More

by Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Toyota of Des Moines responded

Thank you for taking the time to leave such a kind and thoughtful review of Shane and Toyota of Des Moines. We're so sorry to hear about the passing of your husband, and we're glad that Shane was able to make the car buying process a little bit easier for you. If you have any other questions, don't hesitate to ask. Have a great day!

July 30, 2023

The only thing i’m upset with it the tag you screwed on my new car. I wish i was asked if I need it or not. Now i have four screw holes on my brand new car since we don’t use front tags in Kansas. More

by mjpage31
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Toyota of Des Moines responded

We are sorry your experience at Toyota of Des Moines was not the best one. We should have asked you if you wanted a plate installed. We'll be sure to do that in the future. We're committed to providing excellent customer service, and we'll do everything we can to make sure you have a positive experience. Thank you for your review.

July 29, 2023

Everything was smooth and was as promised. The car I have looks sharp and drives well More

by Sdemaris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Vos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Toyota of Des Moines responded

Thank you for taking the time to leave such a positive review! We're so glad to hear that everything went smoothly and that you're happy with your car. Enjoy your new Toyota for many years to come!

1
...
412
413
414
...
746