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Toyota of Des Moines

Grimes, IA

4.7
6,782 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,782 reviews

January 24, 2020

Had regular maintenance performed. Came in for an L.O.F., tire rotation, and had my battery and cabin filter replaced. My Express Lane service writer was very clear about explaining all More

by Vern B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember my service tech or service drive attendants names.
Jan 27, 2020 -

Toyota of Des Moines responded

Thank you for the recommendations! We are thrilled to hear that you love your Highlander and that we were able to meet all of your expectations! We look forward to seeing you agan!

January 23, 2020

I have been pleased with Toyota of Des Moines. Ever since I purchased my Toyota from there in July of 2018 I have been treated very respectfully and kindly. All the staff I have encountered have been courteo More

by Vickie
Recommend Dealer
Yes
Employees Worked With
I didn’t notice the names of the people I talked to today but everyone from the payment area, service area, and sales area were very helpful and kind. , Faraz Asad
Jan 24, 2020 -

Toyota of Des Moines responded

Thank you for sharing feedback from your experiences with our team, Vickie! We enjoy hearing that we've been able to provide you with pleasant experiences from your purchase in July 2018 all the way to your recent service visits. We look forward for the opportunity to help you with any of your future automotive needs!

January 23, 2020

Everyone was extremely helpful and friendly. Would recommend to others. Hope to enjoy my Toyota for many years. Thank you Steve Henigan for all your help! More

by crazymema54
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Toyota of Des Moines responded

Thank you the review and the willingness to recommend our team's services. Enjoy your Toyota and let us know if we can assist with anything else!

January 22, 2020

I arrived 20 minutes early but they got right on the car. They are very helpful and answered any question I had. Thanks for the help. More

by Rich
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Marchant
Jan 23, 2020 -

Toyota of Des Moines responded

Hey, Rich! We're glad we were able to help accommodate your service needs in a prompt and efficient manner. We hope for the opportunity to work with you again. Thank you!

January 21, 2020

Great Service! Our vehicle took nearly five months to get here, but Steve Hennigan got us exactly what we wanted and did an awesome job in keeping us updated every M More

by Newton customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Toyota of Des Moines responded

Thank you for sharing feedback from your recent experience with Steve and our team! We appreciate you being patient and allowing Steve to help you get the absolute perfect vehicle for you and your needs. We're glad to hear that he succeeded in keeping you updated and was able to answer all your questions throughout this buying process. We always enjoy working with you and we look forward to helping you in future visits!

January 21, 2020

25k service I always have a great experience here. Truly a top notch group of people. Good leadership creates a great work environment and quality employees. T More

by Tootsteria2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Staley, Bret Carter
Jan 22, 2020 -

Toyota of Des Moines responded

Thank you for taking the time to leave us a review! We're glad to hear how highly you think of our team and that they're always able to provide you with a great experience. We look forward to the opportunity to help you with any of your future automotive needs!

January 18, 2020

Purchase of a new 2019 Highlander I had a good experience. The transaction went smoothly and I feel I received an adequate deal. I was a little irritated that the only item I asked f More

by Renaud51greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faraz Asad
Jan 20, 2020 -

Toyota of Des Moines responded

Thank you so much for the wonderful review!

January 18, 2020

Good service The staff was very friendly and accommodating. I have an unusual technical problem with my hands free system which they have been working hard to fi More

by robocop1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock
Jan 20, 2020 -

Toyota of Des Moines responded

Thank you so much for the wonderful review!

January 18, 2020

Great dealership to buy a vehicle. Steve was great to work with answered all of my questions with no pressure. Would definitely recommend going to Toyota of DSM if you are looking for a vehicle. More

by sgillette81
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Toyota of Des Moines responded

Thank you so much for the wonderful review!

January 17, 2020

I did not have an appointment, but they were able to take care of me right away. They were very professional and got my oil changed quickly. More

by Cathy
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Jan 17, 2020 -

Toyota of Des Moines responded

Awesome to hear Cathy! We hope to see you back for your next oil change!

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