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Toyota of Des Moines

Grimes, IA

4.7
6,781 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,781 reviews

January 16, 2020

Excellent Fast Service I had an oil change, tire rotation, and wheel alignment. Job was done quickly and fixed issues I was encountering with steering. Very courteous Rep! More

by John Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Toyota of Des Moines responded

Great to hear it John! We are thrilled to hear that we were able to provide you a great service experience!

January 16, 2020

4Runner Good friendly people and great service. They explained everything that was done and they explained what not needed done now. I would recommend this de More

by 4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Jan 17, 2020 -

Toyota of Des Moines responded

Happy to hear that everything was explained well and the work was done well! We hope to see you back for your next service visit!

January 15, 2020

Great Customer service Was welcomed when I arrived. Work was done in a timely fashion. Great customer service. I will return if I would need service done. Thank you More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Jan 16, 2020 -

Toyota of Des Moines responded

Thank you for taking the time to leave us such a positive review, Jeff! We are happy to hear you were so satisfied with your experience in our service department. Thanks for choosing us!

January 14, 2020

Immediate attention, handled questions even if problem was operator error. Under an hour appointment, Time for tea & doughnut. Service fairly priced. Everyone very courteous. Comfortable surroundings. More

by Csfindley5
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Jan 15, 2020 -

Toyota of Des Moines responded

That's great to hear! Thank you for sharing your experience with us. We strive to ensure every visit to our service department is as quick and efficient as possible with quality service the whole way through. Thank you for choosing Toyota of Des Moines!

January 13, 2020

Good Service Apt on time, everyone is friendly. Kept me informed of how the service was going. Very pleased with the service. Will plan on having my car service More

by karla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 14, 2020 -

Toyota of Des Moines responded

Thank you for the excellent review, Karla! We look forward to working with you again.

January 11, 2020

I have done business with steve for several years now. And he is an amazing salesman that knows the business! He will continue to not only earn my business but my referrals! More

by BrianDsm
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Toyota of Des Moines responded

We are delighted to hear that Steve helped in giving you such a great car buying experience with us! He is a great asset to our team and was more than happy to help. Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future! Thanks again!

January 09, 2020

Excellent experience buying a new car Great experience with the sales person and the finance person. They really wanted me to get the best deal. They helped me in every possible way. Compl More

by Hannan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheidler, Brenna Bjorland, Bryon Baker
Jan 10, 2020 -

Toyota of Des Moines responded

Thank you for taking the time to let us know about your experience! We love to hear when our customers have a wonderful time with us and are able to leave happy. We look forward to working with you again.

January 09, 2020

Realize that I am a 70yr old retired woman. I did receive a good experience with individuals noted below with the exception of the quote on the trade I was lowered$200 on the final agreement which was questi More

by Ksgideon9
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Petrowsky, Spencer Stover
Jan 09, 2020 -

Toyota of Des Moines responded

Thank you for sharing your experience with us. Your feedback helps us to better our services. Let us know if there is anything else that we can help with.

January 06, 2020

Great customer service I went in on a Saturday and it was clearly a very busy day for them. All through the process Todd kept me informed as to how it was going and even let More

by Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Petrowsky
Jan 07, 2020 -

Toyota of Des Moines responded

Thank you so much for the wonderful rating and feedback, Wes! We're happy to hear that our staff was so accommodating and helpful during your recent visit. We aim for 100% customer satisfaction at every stage of your car purchase, so its great to know that you received that. Thank you for choosing Toyota of Des Moines to purchase your new vehicle, and please let us know if you need anything else.

January 06, 2020

New tires and oil change I always have gotten great service from the service team at Toyota of Des Moines. I've found that it doesn't cost any more to take my vehicles to the More

by l_lammers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Toyota of Des Moines responded

Thank you so much for rating us 5 stars! We're delighted to hear that you were provided with an exceptional experience by Justin and our service team. Please let us know how we can continue to help with your car and service needs!

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