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Toyota of Des Moines
Grimes, IA
7,456 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 7,456 reviews
March 27, 2023
This dealership has great customer service. My sales manager Steve was great. I’m glad I with through this dealership! My sales manager Steve was great. I’m glad I with through this dealership! More
by Bailey Buckingham
March 25, 2023
Had a long wait to get a hybrid RAV4 and wanted a particular setup for it. Steve was an absolute breeze to work with, available via email and text and always gave timely updates throughout the whole particular setup for it. Steve was an absolute breeze to work with, available via email and text and always gave timely updates throughout the whole process. Helped me get a good price on my trade in as well. Will definitely come back! More
by Seth
Employees Worked With
March 24, 2023
Was disappointed that the financing aspect was already completed and I was expected to just sign paperwork. No regard was given for down payment, possibly trade in, or any negotiations whatsoever on the M completed and I was expected to just sign paperwork. No regard was given for down payment, possibly trade in, or any negotiations whatsoever on the MSRP. Steve was cordial and helped us get past the initial stumbling blocks. The vehicle is great and now I know that better communication is necessary the next time I deal with Toyota. Also Justin did a great job of explaining the features to us. More
by Roncremer
March 23, 2023
Steve Henigan the best person to work with on your car buying journey. This is my second time buying with him in 10 years. buying journey. This is my second time buying with him in 10 years. More
by vijay.koripella
Employees Worked With
March 13, 2023
Very easy dealership to work with. Straight forward, no games. Would definitely recommend this dealership. Straight forward, no games. Would definitely recommend this dealership. More
by dereum2112
Employees Worked With
March 12, 2023
Very welcoming environment! They made the purchase of a brand new vehicle smooth and stress free. They made the purchase of a brand new vehicle smooth and stress free. More
by randersox
Employees Worked With
March 11, 2023
Steve Henigan did not disappoint. Got us exactly what we asked for. Kept us updated well. Got us exactly what we asked for. Kept us updated well. More
by pat
March 05, 2023
I was interested in a rav4 prime, the salesman laughed at me and said he wouldn't order it, 2nd salesman laughed and said he wasn't going to waste his time. The manager said he would put my order in but I ne me and said he wouldn't order it, 2nd salesman laughed and said he wasn't going to waste his time. The manager said he would put my order in but I never got any verification. I month or so later called up to see if a highlander hybrid was a shorter wait time and no sales people would talk to me the receptionist said i would get a call back and I did not. I bought a new toyota from a dealer 5 hrs away, good job guys!!! More
by new toytoa owner
Employees Worked With
March 05, 2023
Steve did a fantastic job. This is the 2nd time we have worked with him and would highly recommend him. He did a great job communicating with us and keeping us up to date throu This is the 2nd time we have worked with him and would highly recommend him. He did a great job communicating with us and keeping us up to date through the whole process. Steve makes purchasing a vehicle stress free and easy. More
by Amick1006
February 25, 2023
Great team worked hard to get me the car I wanted and was very flexible in doing so. very flexible in doing so. More
by Cody Chance
