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Toyota of Des Moines
Grimes, IA
6,768 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,768 reviews
December 21, 2019
Excellant experience. Ian and Marcy were awesome to work with. Spencer was very thorough in setting up and explaining how all the features worked and what was available with. Spencer was very thorough in setting up and explaining how all the features worked and what was available More
by Jim
December 20, 2019
The overall experience was fine. The fellow that explained all the new gadgets in the car whose name we believe was Brandon was very nice, clear and helpful. explained all the new gadgets in the car whose name we believe was Brandon was very nice, clear and helpful. More
by Jkpittner
December 20, 2019
In and out in no time at all Ian got me in out in no time at all the wait time was shorter then he told me I was going to be..Great job Ian ...Thanks Ian got me in out in no time at all the wait time was shorter then he told me I was going to be..Great job Ian ...Thanks More
by marks1809
December 19, 2019
Routine Service. Great people. They were very professional and treated me as a friend. The car was done on time, work completed, and I was able to view the video. N Great people. They were very professional and treated me as a friend. The car was done on time, work completed, and I was able to view the video. Nice touch! We will be buying our next car here. More
by Sully1605
Employees Worked With
December 19, 2019
Brian was extremely helpful and provided great customer service. I would definitely recommend him to friends and family. I was having car issues and that can be stressful and he made the situation better service. I would definitely recommend him to friends and family. I was having car issues and that can be stressful and he made the situation better for me. More
by Mrieks74
Employees Worked With
Brian Selby
December 18, 2019
Certified body work This was the first "test" of needing some work as a Certified vehicle and Toyota of Des Moines passed with flying colors. I got a free shuttle and ca This was the first "test" of needing some work as a Certified vehicle and Toyota of Des Moines passed with flying colors. I got a free shuttle and car wash to boot! Thanks! More
by Lintonl
Employees Worked With
Bret Carter
December 16, 2019
Above and Beyond After my routine maintenance was completed (15,000 check), I mentioned the small door on the lower left side no longer worked. The service rep went b After my routine maintenance was completed (15,000 check), I mentioned the small door on the lower left side no longer worked. The service rep went back and had it fixed when I was simply just asking if I needed to make a different type of appointment for that item. Awesome customer service. Thanks! More
by krugs62
Employees Worked With
Sorry, I don't recall his name.
December 15, 2019
Air bag replacement Service Dept. is always helpful in making appointments and getting you in and out in a reasonable time. Have never had a bad experience there. Thank y Service Dept. is always helpful in making appointments and getting you in and out in a reasonable time. Have never had a bad experience there. Thank you. More
by garryd7
December 14, 2019
Very efficient on both of our Corollas! Very efficient on my 2009 Toyota Corolla LE and also on my daughter's 2009 Toyota Corolla S. Both advisors informed us that all looked good. The wai Very efficient on my 2009 Toyota Corolla LE and also on my daughter's 2009 Toyota Corolla S. Both advisors informed us that all looked good. The wait in the lobby was only about one hour for both cars. Friday the 13th was a Good Experience for us at Toyota of Des Moines! More
by Tennisgal
Employees Worked With
Makenie Lisle on my Corolla and Mike Damrau sold me battery for my remote starter both very good, David Marchant
December 12, 2019
The Way Service Should Be Called one afternoon and got an appointment the next morning. Pulled, was met immediately by a young man who got the service rep, who asked a few que Called one afternoon and got an appointment the next morning. Pulled, was met immediately by a young man who got the service rep, who asked a few questions, told me the price if the check found a need for further work. Went to the waiting area where I couldn't resist a free donut. Maybe half an hour later the service rep brought a print of the work completed and problem corrected. Went to the front desk and paid. Went to may car headed out and went home. All smooth and no problems. More
by Ezrider007
Employees Worked With
