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Toyota of Des Moines

Grimes, IA

4.7
7,456 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,456 reviews

November 05, 2022

Fast and simple. Great people throughout the process. Even though I’m young and was a first time buyer, they treated me with respect and like an adult, and I won’t fo More

by jacobnoliver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star rating and your shout-out to Steve and Rob! We look forward to working with you in the future.

October 26, 2022

Steve Henigan was amazing! He made sure all of our needs were met! Highly recommended! More

by carolynfry16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Toyota of Des Moines responded

Carolyn, thank you for the 5-star rating and your shout-out for Steve! We look forward to working with you in the future.

October 22, 2022

I experienced great and efficient service. There was no wasted time, and I got exactly what I was after! More

by Joshbcook2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Toyota of Des Moines responded

Josh, thank you so much for taking the time to leave this review of your recent experience at Toyota of des Moines. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

October 18, 2022

Steve was great to work with, really kept is informed on every second of our new Camry build and gave us our price from the beginning and was wonderful to work with! More

by jncgrav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star rating and your shout-out for Steve! We look forward to working with you in the future.

October 15, 2022

Steve Henigan has a way of listening to what you want in a car and finding it for you at a price you can afford. He sold one to me and a truck to my husband. He saw it through from beginning to the end and More

by missjudi1.456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClanahan, Business mgr. Fast, Efficient, and Knowledgeable! 5 Stars!
Oct 17, 2022 -

Toyota of Des Moines responded

Thanks for letting us know about your experience! Customer service will always be one of the Toyota of Des Moines team's highest priorities, and it's great to hear how much you enjoyed your visit. Thank you for your business, and we look forward to taking care of any of your future car needs!

October 10, 2022

Awesome experience. Special thanks to Steve Henigan who made buying a pleasure. My wife and I have purchased three vehicles with Steve, and we will surely purchase our n More

by Shaen Polasky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Toyota of Des Moines responded

Shaen, thank you for your 5-star rating and shout-out for Steve! We appreciate your loyalty to Steve and Toyota of Des Moines and look forward to working with you for years to come.

October 08, 2022

Came in for the 40,000 mile service on my 4 Runner. Perfect - as always. The service was completed quicker than I expected. Thanks so much for a non-stressful experience. More

by tadbert666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 10, 2022 -

Toyota of Des Moines responded

A sincere thank you for your kind words and for giving us the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

October 08, 2022

Great service. Our salesman, Steve Henigan, kept in contact with us, letting us know when our car would arrive and answered all of our questions. More

by Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Toyota of Des Moines responded

Sue, thank you for the 5-star rating and your shout-out for Steve! We look forward to working with you in the future.

September 30, 2022

Customer centric from the moment I drive into the service bay. I love having the technician prepare a video of my car's service experience that I can review in the waiting room. And the guy who checked me in More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Powers
Oct 04, 2022 -

Toyota of Des Moines responded

We appreciate the kind words, Shirley! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction. Stop back in if there's ever anything else you need from us!

September 29, 2022

Andrew our salesman was great to work with. Justin our setup person did a great job explaining our card’s features. More

by jlewis16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Vos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Toyota of Des Moines responded

Thanks for your feedback! We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

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