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Toyota of Des Moines

Grimes, IA

4.7
6,799 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,799 reviews

January 01, 2020

Very friendly atmosphere, very helpful. Impressed with vehicle that i bought. Will recommend them to my friends and will return if i need another vehicle. More

by Dmaark11
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Staley, Jon Britton
Jan 02, 2020 -

Toyota of Des Moines responded

Thank you for giving us 5 stars! We appreciate you choosing to shop with us, and we are looking forward to working with you again in the future. Have a fantastic day!

January 01, 2020

Fast service and excellent customer experience. Coffe and Fast service and excellent customer experience. Coffee and donuts while I waited. In and out in a very short amount of time. Would highly recommend! More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cass Cupp, Mike Lebeda, David Marchant, Rebecca Hildreth, Tom Lyons, Bret Carter
December 29, 2019

I went into the dealership dreading buying a new vehicle. I could not have been more incorrect. José (Salesman) and Rob B (Sales Manager) made it absolutely seamless. I was nothing less than astonished, amaz More

by AsadaRealEstate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josè (Sales) ??????????, Rob Bierma
Dec 30, 2019 -

Toyota of Des Moines responded

Thank you for your recommendation and positive feedback about your recent experience with us here at Toyota of Des Moines! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We are glad that José and Rob were able to help you in the process. They will appreciate the shout out! Please let us know how we can help again in the future, and enjoy your new car!

December 28, 2019

Great service! It seems like they solved the problem I had quickly. Car was ready when promised. Happy to work with Toyota. Thank you so much More

by Dmccool8
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
December 26, 2019

Great communication with voice mail and text on what was found and repairs recommended with prices for each. Ride shuttle picked me up when scheduled and car was ready when I got to the dealership. More

by Karen Kopecky
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 30, 2019 -

Toyota of Des Moines responded

Karen, thank you so much for the 5-star rating! We are glad to hear that you received such great service during your visit with us. We appreciate your business and look forward to seeing you again!

December 26, 2019

Todd and Rod where excellent to work with. They answered all my questions, and did things in a timely fashion. Happy to work with them. More

by Larry
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Toyota of Des Moines responded

Thanks, Larry! We are delighted to hear that Todd and Rob helped in giving you such a great car buying experience with us! Thank you for the excellent 5-star rating and for your continued loyalty with us. We look forward to your return!

December 25, 2019

Fast, professional service. The technicians provided advice for my next service call. Appreciate the video review of all the service and the complimentary car wash. More

by leroyb
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Toyota of Des Moines responded

Thanks so much, Leroy! It's great to hear that you were provided with an excellent experience by our service team. Please let us know if there is anything else we can do for you.

December 24, 2019

Quality Work done was done very well and in short order. Enjoyed a good visit with Dan Murray, our new contact. Dealership is very clean and inviting. More

by thunder1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Toyota of Des Moines responded

Thanks for the great rating and kind words about Dan! It's great to know that he and the service team made your recent viisit so enjoyable. If we can help you further in any way, please let us know!

December 22, 2019

They have a customer for life! Three years ago, I leased a vehicle with them. They were very understanding of my situation, and were able to get me into a reliable car. Fast forward to the present, and I st More

by Bailey Goodwin
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Petrowsky
Dec 23, 2019 -

Toyota of Des Moines responded

Thank you for the great 5-star review! We look forward to many more years working with you.

December 21, 2019

Oil change and tire rotation Very courteous and attentive. People approached me right away to make sure I was taken care of. Service was done as scheduled and in the timeframe sta More

by blagneaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzie Lisle and another young man whiose name escapes me
Dec 23, 2019 -

Toyota of Des Moines responded

Thank you for the 5-star review! If there is anything else we can do for you in the future, please do not hesitate to reach out to us. Thank you.

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