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Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
7,456 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,456 reviews

August 20, 2022

Service is always seamless. I do miss seeing cars in the showroom and checking out with an actual person, however. More

by Golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star rating! We look forward to working with you in the future.

August 13, 2022

Very efficient and friendly service. Can you please send me a video of the work? This is my email: samnbev@netins.net Thank you! More

by samnbev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cass Cupp, Robert Schulz
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Aug 15, 2022 -

Toyota of Des Moines responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Toyota of Des Moines and we hope to see you again soon.

Aug 15, 2022 -

Toyota of Des Moines responded

We are looking into what we can do about the video you requested!

August 12, 2022

Great service, advisors, and technicians that service my vehicle expertly every time I visit this dealership. More

by tadbert666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2022 -

Toyota of Des Moines responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Toyota of Des Moines for your service needs and we hope to see you back again in the future.

August 11, 2022

My car was picked ip promptly, worked on as promised, and returned to me as expected More

by Mrohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock & Tyler
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Aug 11, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star rating. It was our pleasure to work with you, and we look forward to working with you again at Toyota of Des Moines!

August 11, 2022

The appt was completed much faster than expected and I like the video they send out. Everyone was very courteous and friendly. More

by Tdrake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Marchant
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Aug 12, 2022 -

Toyota of Des Moines responded

A sincere thank you for your kind words and for giving us the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

August 09, 2022

Emily Wagner was terrific. My 2011 FJ Cruiser required a new battery. She got me right in the quick lane and within an hour I was driving my vehicle home. Great service…well do More

by Brad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2022 -

Toyota of Des Moines responded

Brad, thank you for the 5-star rating and your shout-out for Emily! We're glad to hear you received great service at Toyota of Des Moines and look forward to working with you again!

July 28, 2022

My vehicle was done in the time I was told. Everything was explained very well. More

by sbice1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star review. We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

July 26, 2022

Excellent service! Reasonable wait time. I enjoyed the video play of the service which included the tire tread levels and brake pad wear. Thorough job! More

by ssciachitano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Powers
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Jul 26, 2022 -

Toyota of Des Moines responded

Thank you so much for rating us 5 stars! We strive to make every visit to our service department as quick and efficient as possible. If you need anything else, please come back and see us again.

July 20, 2022

I just purchased my 7 th Toyota. I worked with Eric and he was more than helpful. Ryan in finance was excellent. Jason went over items in delivery. I’ll be back as I have a few qu More

by wdmscott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lebeda
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Jul 21, 2022 -

Toyota of Des Moines responded

Thank you for taking the time to leave such a kind review of your experience here at Toyota of Des Moines. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.

July 18, 2022

We have now purchased two vehicles through Toyota of Des Moines and both purchases have gone smoothly. Steve Henigan has been great to work with. More

by RV
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2022 -

Toyota of Des Moines responded

Thank you for your continued loyalty with Toyota of Des Moines! We're glad that you've had two excellent buying experiences with us and enjoyed working with Steve. We appreciate your support and hope to see you again in the future!

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