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Toyota of Des Moines
Grimes, IA
6,825 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,825 reviews
January 18, 2020
Good service The staff was very friendly and accommodating. I have an unusual technical problem with my hands free system which they have been working hard to fi The staff was very friendly and accommodating. I have an unusual technical problem with my hands free system which they have been working hard to find solution to. I have high praise for the time and effort they have spent at trying to rectify the problem. More
by robocop1947
Employees Worked With
Brock
January 18, 2020
Great dealership to buy a vehicle. Steve was great to work with answered all of my questions with no pressure. Would definitely recommend going to Toyota of DSM if you are looking for a vehicle. work with answered all of my questions with no pressure. Would definitely recommend going to Toyota of DSM if you are looking for a vehicle. More
by sgillette81
January 16, 2020
4Runner Good friendly people and great service. They explained everything that was done and they explained what not needed done now. I would recommend this de Good friendly people and great service. They explained everything that was done and they explained what not needed done now. I would recommend this dealer for their Toyota needs. More
by 4Runner
Employees Worked With
Cass Cupp
January 16, 2020
Complete satisfaction. As always, the service rep (Ian) who assisted me was courteous, cheerful, and helpful. He was responsive to my specific questions and got back to me As always, the service rep (Ian) who assisted me was courteous, cheerful, and helpful. He was responsive to my specific questions and got back to me about one of them (brakes) with my options. The people in the Service Department were even able to complete the rather lengthy work that I needed the same day. The dealership provides a nice space to work or relax in. More
by Prairie Jon
Employees Worked With
January 16, 2020
Excellent Fast Service I had an oil change, tire rotation, and wheel alignment. Job was done quickly and fixed issues I was encountering with steering. Very courteous Rep! I had an oil change, tire rotation, and wheel alignment. Job was done quickly and fixed issues I was encountering with steering. Very courteous Rep! More
by John Tundra
Employees Worked With
January 15, 2020
Great Customer service Was welcomed when I arrived. Work was done in a timely fashion. Great customer service. I will return if I would need service done. Thank you Was welcomed when I arrived. Work was done in a timely fashion. Great customer service. I will return if I would need service done. Thank you More
by Jeff
Employees Worked With
Cass Cupp
January 14, 2020
Immediate attention, handled questions even if problem was operator error. Under an hour appointment, Time for tea & doughnut. Service fairly priced. Everyone very courteous. Comfortable surroundings. was operator error. Under an hour appointment, Time for tea & doughnut. Service fairly priced. Everyone very courteous. Comfortable surroundings. More
by Csfindley5
Employees Worked With
Cass Cupp
January 13, 2020
Good Service Apt on time, everyone is friendly. Kept me informed of how the service was going. Very pleased with the service. Will plan on having my car service Apt on time, everyone is friendly. Kept me informed of how the service was going. Very pleased with the service. Will plan on having my car serviced at Toyota. More
by karla
Employees Worked With
January 11, 2020
I have done business with steve for several years now. And he is an amazing salesman that knows the business! He will continue to not only earn my business but my referrals! And he is an amazing salesman that knows the business! He will continue to not only earn my business but my referrals! More
by BrianDsm
Employees Worked With
