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Toyota of Des Moines
Grimes, IA
6,825 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,825 reviews
January 09, 2020
Excellent experience buying a new car Great experience with the sales person and the finance person. They really wanted me to get the best deal. They helped me in every possible way. Compl Great experience with the sales person and the finance person. They really wanted me to get the best deal. They helped me in every possible way. Completely satisfied with my purchase. More
by Hannan
Employees Worked With
Kevin Scheidler, Bryon Baker, Brenna Bjorland
January 09, 2020
Realize that I am a 70yr old retired woman. I did receive a good experience with individuals noted below with the exception of the quote on the trade I was lowered$200 on the final agreement which was questi a good experience with individuals noted below with the exception of the quote on the trade I was lowered$200 on the final agreement which was questioned but not corrected. Also, on finalizing the sale it was too rushed as I wanted to make a down payment but papers were already prepared to sign. More
by Ksgideon9
January 06, 2020
New tires and oil change I always have gotten great service from the service team at Toyota of Des Moines. I've found that it doesn't cost any more to take my vehicles to the I always have gotten great service from the service team at Toyota of Des Moines. I've found that it doesn't cost any more to take my vehicles to the dealership than anywhere else. They've always been fair in dealing with me. More
by l_lammers
Employees Worked With
January 06, 2020
Great customer service I went in on a Saturday and it was clearly a very busy day for them. All through the process Todd kept me informed as to how it was going and even let I went in on a Saturday and it was clearly a very busy day for them. All through the process Todd kept me informed as to how it was going and even let me use his computer to start the finance process to speed things up. He introduced me to the General Manager J.P. and I was able to have an excellent conversation with him while I waited. Keep up the good service. Thank you. More
by Wes
January 03, 2020
Steve Went the extra mile to get the deal we needed, easy to talk with and understood our needs thank you Steve. Brandon in finance was also very helping . Went the extra mile to get the deal we needed, easy to talk with and understood our needs thank you Steve. Brandon in finance was also very helping . More
by benlthornley
January 02, 2020
Great experience as always. Forth lease with Toyota of DM and will continue to come back here. Sales, finance, and service have always been great to work with. Forth lease with Toyota of DM and will continue to come back here. Sales, finance, and service have always been great to work with. More
by wenthold
January 01, 2020
Very friendly atmosphere, very helpful. Impressed with vehicle that i bought. Will recommend them to my friends and will return if i need another vehicle. vehicle that i bought. Will recommend them to my friends and will return if i need another vehicle. More
by Dmaark11
Employees Worked With
Other Employees :
Jon Britton, Bob Staley
January 01, 2020
Fast service and excellent customer experience. Coffe and Fast service and excellent customer experience. Coffee and donuts while I waited. In and out in a very short amount of time. Would highly recommend! Fast service and excellent customer experience. Coffee and donuts while I waited. In and out in a very short amount of time. Would highly recommend! More
by Dan
Employees Worked With
Other Employees :
Cass Cupp, Mike Lebeda, Rebecca Hildreth, Bret Carter, Tom Lyons, David Marchant
December 29, 2019
I went into the dealership dreading buying a new vehicle. I could not have been more incorrect. José (Salesman) and Rob B (Sales Manager) made it absolutely seamless. I was nothing less than astonished, amaz I could not have been more incorrect. José (Salesman) and Rob B (Sales Manager) made it absolutely seamless. I was nothing less than astonished, amazed, and thankful for them making it so easy. I can not articulate how low pressure and smooth the entire process was. “Highly recommended“, would be an understatement. More
by AsadaRealEstate
Employees Worked With
Other Employees :
Josè (Sales) ??????????, Rob Bierma
