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Toyota of Des Moines

Grimes, IA

4.7
7,456 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,456 reviews

July 01, 2022

Steve Hennigen and Toyota of Des Moines provided us a perfect car buying experience. A+++ More

by sherers3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
Jul 05, 2022 -

Toyota of Des Moines responded

We are delighted to hear that Steve helped in giving you such a great car buying experience with us! He is a great asset to our team and was more than happy to help. We value your business and look forward to seeing you in the future!

July 01, 2022

It has been our pleasure to work with Steve Henigan over the last 15 years since returning to this area and we have purchased numerous Toyotas. We have learned over the years that Steve can be trusted to pr More

by rwg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Stover, Marcy Davis
Jul 05, 2022 -

Toyota of Des Moines responded

Thank you for the very kind words and for your continued loyalty with us! Steve will be delighted to hear about your feedback and recommendation. We are lucky to have him on our team. Please come back and see us for any of your future car needs!

June 30, 2022

This is a great place for your new vehicle and it is followed up with really great service and customer support. Thanks! More

by PriusToo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scheidler
Jul 01, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star rating and your kind words of praise! We look forward to working with you in the future.

June 27, 2022

I've been a long time customer now and the customer experience I receive at Toyota of Des Moines continues to to be exceptional and exceed my expectations every time! I am a very happy an loyal custom More

by Rav4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Staley
Jun 28, 2022 -

Toyota of Des Moines responded

Thank you for your continued loyalty and support! We're grateful for your business with Toyota of Des Moines. We truly appreciate the kind words and look forward to working with you again in the future!

June 25, 2022

Justin in the services department is easy to reach and communicates promptly with any issues that may arise answering questions and providing options. More

by JAndrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Toyota of Des Moines responded

Thank you for the kind words! Justin is a valued member of our team, and we're lucky to have him!

June 24, 2022

Great experience again with Toyota! This is the 3rd time leasing a car from them and always happy with the service and performance. More

by hunerdossec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Staley
Jun 27, 2022 -

Toyota of Des Moines responded

Thank you for your continued loyalty with Toyota of Des Moines! We're so happy that your most recent experience also went well, it's always our pleasure to work with you! Let us know how we can assist you again in the future.

June 17, 2022

Toyota of Des Moines has fast and friendly service. Best of all Steve Heinigen works there. More

by kris52339
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Toyota of Des Moines responded

Thank you for the kind feedback! We're so glad that you enjoyed the level of service that you received at Toyota of Des Moines. We appreciate your support, let us know how we can serve you again in the future!

June 17, 2022

Pulled into the service lane without an appointment just like I used to do back in the good ol' days. Requested a 35K service for my Tacoma and Advisor Robert Schulz had no problem getting my vehicle in rig More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Robert Schulz, Technician Dave Logsdon, Robert Schulz
Jun 21, 2022 -

Toyota of Des Moines responded

Excellent to hear, John! We're delighted that we had the opportunity to help you out and that your service appointment went so smoothly. It was truly our pleasure to work with you, stop by again any time!

June 11, 2022

I was pleased with the personal service that I received when I asked that the air pressure be changed. More

by Mitzi2397
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Toyota of Des Moines responded

Thank you for taking the time to leave your feedback, we're happy to hear that you had a positive service experience with our team! It was our pleasure to help you out, please let us know if we can assist you again in the future.

June 08, 2022

Attentive and customer focused staff. Work was timely and environment of waiting room pleasant. Like the updates & payment ability on phone More

by Jack62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 09, 2022 -

Toyota of Des Moines responded

Jack, a sincere thank you for your kind words and for giving us the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

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