Toyota of Des Moines

Great Experience The sales rep, Steve Hanigan was wonderful. We talked through my situation and he assured me he could help. Brandon cClatchey was my finance officer The sales rep, Steve Hanigan was wonderful. We talked through my situation and he assured me he could help. Brandon cClatchey was my finance officer and he was so helpful as well. They both went above and beyond what I expected. They were respectful and worked with me to find a great vehicle. I will definitely be back! More

Check over my vehicle at a 5,000 mile interval The employees within your Service Department were good listeners. They put the customer first. We worked out my future service that included needing The employees within your Service Department were good listeners. They put the customer first. We worked out my future service that included needing new tires. Thanks. More

Very please with Steve Henigan Steve answered all my questions. I initially had an exact idea of what I wanted (Rav4) & Steve helped me to try to locate this vehicle. When I learned Steve answered all my questions. I initially had an exact idea of what I wanted (Rav4) & Steve helped me to try to locate this vehicle. When I learned that a significant incentive was in place for a Highlander, Steve worked out an attractive deal for me. More

Test Drive I really appreciate Jose for the information he provided prior to the test. Jose was very detailed with no pressure....also demonstrating the cars I really appreciate Jose for the information he provided prior to the test. Jose was very detailed with no pressure....also demonstrating the cars ability at the beginning of the test drive. I felt Jose was very concerned with my understanding what type of car I was interested in and how that car would provide me with safety, durability, and comfort. I felt like Jose was looking more to making me less anxious, than selling me a car...and this made the transaction less daunting and allowed me to relax and take in the information that he provided. Jose is a great salesman....I wish him all the best! More

Experts Cannot find a better dealership. All attributes are top notch! I would highly recommend you check them out. They pay attention to your needs. They are Cannot find a better dealership. All attributes are top notch! I would highly recommend you check them out. They pay attention to your needs. They are professional, friendly and courteous. Great to find a dealership that is focused on customer service. More

Side Door Recall I was treated politely and with respect. Sometimes, as a woman, I fear I will be taken advantage of in regard to car repairs. I have never felt this I was treated politely and with respect. Sometimes, as a woman, I fear I will be taken advantage of in regard to car repairs. I have never felt this way at Toyota of DM and this has built a great level of trust. More

normal service Car battery tested at low end of scale. No pressure to replace or sell me a new one.. Suggested replacement before winter. Battery was 8 year old orig Car battery tested at low end of scale. No pressure to replace or sell me a new one.. Suggested replacement before winter. Battery was 8 year old original equipment. I had then replace it now. More

Unexpected problem that was solved in a very timely manner. Everyone was helpful and the problem was solved with no surprises. We were informed of the corrected issue and provided opportunity to ask questions. Everyone was helpful and the problem was solved with no surprises. We were informed of the corrected issue and provided opportunity to ask questions. Repair was completed in a very timely manner. More

Purchase newer used vehicle Good selection of inventory. Easy financing available. Fair pricing on vehicles. Rapid response to questions and vehicle turnaround to get one on thei Good selection of inventory. Easy financing available. Fair pricing on vehicles. Rapid response to questions and vehicle turnaround to get one on their way. Overall pleased with the entire vehicle purchase. More

Excellent experience. Sales and service was great. Finance was helpful and descriptive. I was very impressed by the whole dealership. It was a pleasure to do bu experience. Sales and service was great. Finance was helpful and descriptive. I was very impressed by the whole dealership. It was a pleasure to do business with Toyota of Des Moines. More