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Toyota of Des Moines

Grimes, IA

4.7
6,825 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,825 reviews

November 03, 2019

Steve Henigan was extremely helpful and upfront about the whole process. I feel I was treated well and the staff was very friendly throughout my purchase. The grounds are well maintained, clean and orderly More

by Eric
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Toyota of Des Moines responded

Thank you for the review, Eric. We are pleased to hear your experience with Steve was so positive.We look forward to continuing to work with you on any future automotive needs you may have.

November 03, 2019

Great experience overall! Staff was very friendly and efficient. Really appreciated the help. Spencer at delivery was awesome! Very genuine and knowledgeable about the vehicle. Would definitely go back. More

by Gordenna
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Bierma, Marcy Davis
Nov 04, 2019 -

Toyota of Des Moines responded

Thank you for the great review. We are glad to hear about our staff treating you so well and helping you find your next perfect vehicle. We look forward to working with you when your vehicle needs a tune-up.

November 02, 2019

Awesome Service I had a really good time with Ian. He was very helpful in getting me the vehicle that I wanted and also very patient with me and my dad especially. Ry More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Toyota of Des Moines responded

Thank you, David, and congratulations on your new vehicle! We are glad to hear that our sales team was able to help you find the best vehicle at a great deal for you. We look forward to working with you when your new vehicle needs a tune-up.

October 31, 2019

4Runner Axle Replacement Rebecca was friendly and easy to work with in solving our 4Runner repair issue. Rebecca brought Kelly (technician) to customer lobby so that I could More

by Road Warrior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly (techician - don't know his last name), Rebecca Hildreth
Oct 31, 2019 -

Toyota of Des Moines responded

That is fantastic to hear! We truly appreciate you taking the time to share your experience with us and leave such kind words for Rebecca and Kelly, we know they will appreciate the shout out! It's great to hear that you were provided with an excellent experience by our service team, we unconditionally guarantee our service and strive to exceed your expectations on every visit. Feel free to stop back in if there's ever anything else you need from us!

October 31, 2019

Beyond the call of duty I had a specific vehicle I wanted and some unique add ins for the vehicle and Shane did a wonderful job of researching and accommodating. More

by John Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenna Bjorland
Nov 01, 2019 -

Toyota of Des Moines responded

That's fantastic, John! Thank you for sharing your experience with Shane! We are so happy to hear that he was able to get you everything you were looking for. Thanks for choosing Toyota of Des Moines!

October 30, 2019

Good Service I purchased two vehicles here and I always have my vehicles serviced here. Good service and they only repair/replace what is needed. Their shuttle d More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Oct 30, 2019 -

Toyota of Des Moines responded

Dean, thank you for your loyalty to Toyota of Des Moines and for the compliments! Our employees pride themselves in their work and it's always great to hear they deliver. If you have any future automotive needs, be sure to give us a call!

October 30, 2019

rav 4 my experience was very good helpful and courteous people, the salesperson did not pressure me the features of the vehicle were explained i;m glad More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Bright, Brandon Brown
Oct 31, 2019 -

Toyota of Des Moines responded

Thank you for the review, Bob! We are happy to hear you had such a positive experience during your recent visit with us. Thanks for choosing Toyota of Des Moines, we look forward to working with you again in the future!

October 29, 2019

Great Experience Toyota of DSM is the best dealership I've ever dealt with. I felt no pressure and had all my questions answered thoroughly. Steve Henigan and Bill A More

by Tom J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Toyota of Des Moines responded

Tom, thank you for your kind words and for the five-star rating! We are happy to hear that you had such a great experience and that both Steve and Bill were helpful duting your time at Toyota of Des Moines. If you have any further questions, don't hesitate to give us a call!

October 29, 2019

Excellent people. That is all that needs to be said.The Excellent people. That is all that needs to be said. The video program was a nice touch. You can actually see that they did do the work. More

by Mike Salem
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lebeda
Oct 30, 2019 -

Toyota of Des Moines responded

Mike, thank you for the five-stars! Our dealership works hard to acheive the best customer service possible and to eliminate any stress that may come with a dealership visit. We hope to see you back soon.

October 28, 2019

No pressure High volume of Camrys.Had the color I wanted.People are pretty friendly and helpful.I got what I wanted out of my trade-in and payment for new camry👍 More

by ToddCamrySE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Toyota of Des Moines responded

Thanks for the review, Todd! It's great to hear that our team were able to get you in exactly the car you wanted. Please reach out if we can help you hurther in any way. Enjoy your new Camry!

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