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Toyota of Des Moines

Grimes, IA

4.7
6,831 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,831 reviews

June 30, 2019

Ken Bright meets our needs We continue to come to Toyota to Ken Bright who has served our auto leasing needs since 2004. He listens to what we want and finds just the right aut More

by Mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Bright
Jul 01, 2019 -

Toyota of Des Moines responded

Thank you for your review and feedback, Mitch! We are glad that Ken is always able to provide a great experience for you. We look forward to continue working with you and will see you at your next service appointment!

June 30, 2019

Customer Excellent Svc best of my experience thanks for his kindness and wonderful personality Steve henigan and will always be back for life and will tell fri More

by Toyota best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Toyota of Des Moines responded

Thank you for your feedback and review! We are glad that Steve and our team were able to find you a great car! We are proud to continue to meet your expectations and look forward to seeing you again at your next service appointment!

June 27, 2019

90,000 Mile Service Glad I brought in my Highlander to get it serviced for the 90K service interval. I know that preventative maintenance saves money and was glad to get More

by Vern B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Jun 28, 2019 -

Toyota of Des Moines responded

We really appreciate your feedback for our service team, Vern! We're glad to hear you were satisfied with the professional nature of our team and how we were able to promptly accommodate your service needs. Thank you and have a great day!

June 22, 2019

The overall experience was vvery good I can sum it up by saying in one to two years we will shop there again. That means everything was very good or great. More

by tree69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenna Bjorland
Jun 24, 2019 -

Toyota of Des Moines responded

Your review means everything to us as well! We always love hearing from others that had such a great time with us that they plan to become loyal customers with us. Thank you and we look forward to seeing you for your future automotive needs.

June 22, 2019

Always know what to expect 5000 mile - 6 month service for leased Tacoma. Everyone was pleasant and they took within the amount of time they stated at the beginning. Recall rep More

by tacomahighlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie?
Jun 24, 2019 -

Toyota of Des Moines responded

Thank you for leaving this great feedback! We want to make sure that all of our customers are never surprised by any bad experiences or moments during their time with us. We look forward to seeing you for your service appointment and any future automotive needs!

June 21, 2019

Pleasant no pressure experience The salesman was easy to work with with no high pressure. The financing went smoothly and quickly. Overall it was a pleasant experience and would pu More

by Thebite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Petrowsky, Marcy Davis
Jun 24, 2019 -

Toyota of Des Moines responded

Thank you for leaving such a great review. We are glad to hear our sales team did a great job of making sure your experience was pleasant and relaxing. We definitely look forward to seeing you stop back in and purchasing your next vehicle here and helping you with any service needs you may have in the future!

June 20, 2019

Excellent service department Work was explained properly by service manager. Service work completed in a timely manner. Comfortable waiting area. Scheduling the appointment online More

by JDO3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Toyota of Des Moines responded

Thank you for the review and your continued business! It's great to hear that you enjoy the overall service experience we're able to provide and we look forward to working with you again.

June 18, 2019

Excellent, Totally using dealer again! Great service. Our sales man wasn't pushy. Didn't ask for a phone number or contact info at our first visit. I knew he wouldn't be pushy like a lot of More

by Bhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Bright
Jun 19, 2019 -

Toyota of Des Moines responded

Thank you for the review! We are glad to hear about your positive shopping experience and satisfaction with your new car.

June 17, 2019

Amazing I had an amazing experience! Roland was my rep and he was absolutely amazing. Even between a family emergency he was still able to complete my sale an More

by Yeishalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Pappoe
Jun 19, 2019 -

Toyota of Des Moines responded

We are so glad to hear you had an amazing experience with us at Toyota of Des Moines when purchasing your vehicle. We always want to make sure we keep the customer in the center of our business to make your experience the best from the time you step in, all the way to the final steps of financing. We appreciate you stopping in and look forward to seeing you for your next automotive need!

June 15, 2019

Excellent Service Excellent customer service. They are very helpful and go out of their way to help you out. I am so glad I chose the right place to for my vehicle. More

by Toyota service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKenzie
Jun 17, 2019 -

Toyota of Des Moines responded

Thank you for letting us know your thoughts! We strive to go above and beyond for each visit and love knowing that we have succeeded!

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